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January 2024 by Brent Gardner
We've lived here for about 7 months. Any problem we've ever had is responded to, and fixed immediately by Britany at the office, she is very prompt, and it is very appreciated! They are strict here, but I also believe that helps keep the community clean, and gets any undesirable people out. Water really hasn't been any issue for us, once in a while it gets briefly shut down. They have been trying to send notices now, if it does. All in all, I would recommend Timberbrook to anyone. The park has made noticable improvements since we've moved in. I have nothing bad to say regarding the office workers, or the maintenance workers. They have been great in my opinion, and are always there if a problem arises.
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December 2023 by elizabeth wills
Boil order and unpleasant and annoying
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November 2023 by Cris Zelaya
Bad road conditions , abd the management is really bad,
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October 2023 by Tetin Odnilag
Management never leasing, the employees are so mean, steal money from people, employees are helpless.
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October 2023 by Laura Salazar
Worst place ever,starting with the manager and the reseptionist rude as hell uk u guys r nasty and like stealing peoples money but this people will hear from my lawyers because i have pictures from how nasty this people are.... dont even bother this people suck
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September 2023 by Marvin Walls
Very nice place to visit even more nice place to live
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August 2023 by Patience Leighton
All the stuff that’s happened they have tried to fix all the issues and still working on everything couldn’t catch a break for awhile now the pools are about open! Very good community for the kids had a back to school bash definitely turning this place around! Lots of neighbors getting in and helping clean up everything making it a better community!
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August 2023 by Larry Byrne
Very nice place, the management team are the best
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August 2023 by Kim cotey
Ive lived in Timberbrook for over 20 year's. Been through a lot of new owners and management.. it's nice to see Katie the manager trying to clean this place up ive noticed work being done on the pools which is great because they haven't been open in along time. The water issues have improved but they are still working on them. Roads are improving but work is still being done on them. I think once everything is done Timberbrook will be beautiful again. The new maintenance guy they brought from another property is doing a great job trying to get the issues fixed.
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July 2023 by Jennifer Arevalo
I have family members who live here.I do know that the administration has changed.And since then, they no longer open their pools. They don't seem to be very latino friendly either. But it could just be me.They demand nothing be left around the property & are VERY STRICT on their rules in regards to what you may or may not have outside your trailer home.I've noticed new people moving in, but a lot more who have moved awayWhen visiting my family, I noticed they DONT EVEN HAVE RUNNING WATER AT TIMES.& no one contacts them.Honestly, I do not like the administration due to their inflexible attitudes, lack of kind communication & inclusiveness for all trailer homes.I'm only giving it two stars because my family members are very happy living there, but me personally
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June 2023 by Nicholas H.
Nobody answers the phone. Website doesnt work. How do you contact anyone?
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June 2023 by KING PROTEGY
the whole place is trash everything is run down no pool and the roads are super trash and they shut water off without notice and the rent is too high to live in this trashy place
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June 2023 by KandDy Collections
First off, it took me to email a letter of unprofessionalism from the company to finally get a call back to move in. Once moved in we were getting letters of violations for the most smallest things, even things that we were told to do. Every couple of weeks it was something. Water main was broke they shut the water off to fix, no one ever came around to let people know they would be shutting water off to fix the pipes, 5 days, on the 5th day Katie decides to go around and tell people they had water in the front office for anyone that wanted to fill jugs up so they could flush the toilets. So unprofessional. I broke my ankle in February and had to go on a unpaid leave, I went to the trustee office, Salvation army, and church community services to get help with my rent payments. They sent the paper work to management, timberbrook never sent the paperwork in to recieve payment, instead they went and filed eviction. The lawyer even indicated how he felt it was wrong because money is money, but the company doesn’t allow assistance from any agency on behalf of anyone. Which was not ever stated in the lease agreement that they don’t. But instead we had to vacate the home. If you are deciding on moving to timberbrook I would absolutely make it the very last resort if a resort at all. Four thumbs down!!!! DONT DO IT.
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May 2023 by Xoei Struble
The new owners are rude, she yelled at me for playing at the park because “it’s for kids “ when I was just trying to watch the sunset. Btw I’m under 18 still teaching a kid
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May 2023 by Sue Shaer
This is a horrible place to live. Potholes in the roads, office personnel rarely answer the phones or hide when you go to the office. The things they write people up for are preposterous and go against the mobile home owners rights. Someday someone will stand up and fight and show them they are unlawful. Don't take my word for it. Drive through there and see for yourself. This place is not like it used to be with Sun Homes.
