The ROP Shop is a business that prides itself on providing great customer service, delivering OEM or aftermarket parts and accessories with fast shipping, and selling only quality rugged products. They treat their customers and employees like family, ensuring that everything else falls into place. The company has received positive reviews, with customers praising the knowledgeable and helpful staff, especially Melissa, who has been described as friendly, efficient, and able to provide the correct OEM parts. Customers have had successful experiences with the company, including easy ordering, prompt delivery, and the successful installation of replacement parts for their pressure washers and outboard motors.
I wrote with an inquiry concerning a replacement water pump for a pressure washer. Within 12 hours I not only got a prompt answer, but Melissa B. came through with the most detailed and knowledgeable choices and product information that I have ever recieved from a customer service rep. Very impressed!
August 2024
I was thoroughly impressed by the excellent customer service. I would definitely recommend The ROP Shop to others.
July 2024
Thank you Melissa and The Rop Shop for helping me with my order. If it was not for you all I would probably still be going round and round with the ordering process. Again Melissa thank you all so much for your help. Thank you all, thank you. They found the right part that I needed,