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April 2024 by Kimberly
Fast friendly service everytime. Excellent upgrade on their mobile app. Best bank in the area.
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December 2023 by Jessica Harris
The customer service at this bank is absolutely amazing they will help you with almost anything there are just friendly and family and just so nice
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April 2023 by missy lyons
Stephanie helped me get exactly the info I needed. She saved me time and money. I would give her 10 stars if I could!
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October 2021 by Rick Shelton
During the recent Covid outbreak. The First Merchants app kept saying that it was pending. Then when it stopped I was in the hole. So I went and tried to take care of it! So it went to pending once again I was in the hole over a $100. When I questioned this they said it wasn't there fault!! So now I owe them money after driving up there to close my account and they couldn't even handle that correctly! Had to go back again the next day to dign paperwork that should have been done on the 1st trip!!!
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October 2021 by Samantha Watson
Melanie is so awesome. She always makes us feel so comfortable and explains things very well.
