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February 2024 by Miranda Burrell
I absolutely love my rings I can't stop looking at them ?
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February 2024 by Nathan Parsons
I had bought a chain from this place got home and the latch was broken. Frustrating but not a big deal. I got there to let them see it and they proceeded to blame me for breaking it. Horrible customer service.
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January 2024 by Kathy Sanders
I didn't want an engagement ring so my sweetheart bought me engagement ear"rings"instead?Thank you Zach for just the right amount of listening and guidance without pressure to make our moment special!?
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December 2023 by Owen Gottstein
They helped to detangle my necklace and were extremely nice!
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December 2023 by Carol Brisentine
We have purchased from Zales for years.Great service!
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October 2023 by zeckaraih raleigh
Zack is a great guy to work with, even walked out with something for myself which is rare. Go and see him!
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October 2023 by Rhonda Breeden-Kale
Went to get rings cleaned and diamonds checked and the guy had absolutely NO personality!! Very poor customer service! He didn't even engage when we tried to talk to him. Never said a word about our diamonds so hopefully they are all tight and ok! They need more staff like Olivia!!
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September 2023 by Love Villazana
This place is horrible. I went in for a dimond inspection, they told me the white gold was fading and the dimonds were fine. Asked if I wanted to send it in under warranty. I said yes fix what needs to he done. I was told it would only be a week to be fixed. Then they called me and said the dimond got knocked loose from shipping and they would send it back to fix it. It has now been 2 weeks. They said now it is not fixed the dimond is still loss so it will be another week. My Wedding is right around the corner. So now supposedly it will he another week. The manager was rude and giving me an attitude like this was my problem. She then said she can give me my ring back with the loose dimonds. How unprofessional!! My dimonds were not loose when I gave ot to you why would I want it back broken!! I will never use this unprofessional company again!!! Good luck to those who do!! You will be disappointed.
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August 2023 by Rebecca Philippsen
Zack, our sales assistant, was wonderful to work with in every way. We needed a fix to a very sentimental necklace, he helped get it off, determined that the diamond needed a repair to one prong, sent it in and made my husband and I feel like there is no other place we will go for jewelry!
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July 2023 by Certified Bryan
Zack was a great help with picking out engagement rings, offered great advice and was very patient. Will be coming back!
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July 2023 by Manpreet
Customer service was great easy in and out thanks!
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July 2023 by Mari King
Prices OK people very friendly and helpful. Nice experience
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May 2023 by Maria Zelfa
Excellent staff, just went with my fiancé to pick out a ring and the lady helping us was super helpful. I must have tried on 10 rings before I found the one, and she didn’t mind me taking up a lot of her time. Next time I go I’ll be sure to ask for Olivia N. She’s awesome!
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December 2022 by ljbeck04
Super disappointed to have my necklace checked at the 1 year mark only to find out it would cost us $63 and 3 weeks to have a stone "tightened". I've worn this necklace no more than 5-10 times, total. Why if this is not covered under the warranty is it necessary that I come back every 6 months to have the product checked? Ridiculous to sell a cheaply made product with loose stones and then require us to pay to have it fixed.
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March 2022 by Jacob Gibson
Such great help. I normally buy online but this my home store
