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“A local veterinarian’s office did not come through for me with the paperwork I needed to move with a dog and cat to Norway, but this FedEx location did. I had made the plans with the vet’s office four months in advance of our move to avoid any problems and stayed in touch the whole time, but sometimes you can’t control the outcomes of certain situations.
This paperwork goes from your local vet, to the USDA for review/signatures and then arrives at your door via courier. You only have 10 days from when you visit the vet with your pets to get your paperwork and have it ready to present at the airport of your destination, or else you pet could be quarantined or euthanized. The paperwork cost approximately $720 as well. It was a tight deadline and expensive which is why I began planning four months prior. Still the vet’s office wasn’t going to have this ready for me until the day of the flight, it turns out. We were flying out of Chicago as well, so we were going to originally drive up there the night before to have plenty of time to catch our flight.
I’m not sure why this wasn’t arranged so that I could get the paperwork at least a day before our flight date, but the point is, I was able to go to the local FedEx on Roll Ave as soon as I realized I wouldn’t get the paperwork delivered to my door until some time before noon Monday morning (which would be too late).
The folks at FedEx were kind enough to tell me to have the paperwork held there at their office when it arrived early Monday morning. They went out of their way and met me outside a half hour before they opened. It was a Christmas miracle. I can’t thank them enough and we made it to our flight on time!”
“Great location and great people! It was my first time at the UPS store, and I have a wonderful experience! Corey helped me today, and he was nice, kind, and he treated me with dignity and respect. He treated me exactly how I wanted to be treated. He was super helpful and was genuinely doing his job helping customers! He is an excellent example of how one should care about his customers. I was amazed how fast Corey was! The service he provided today was absolutely outstanding! This is a proof of how professional he is in his job, and he knows exactly what he is doing! Corey was not only fast in providing the service I needed, but he was also thoughtful, and kind and respectful! I highly recommend this place to anyone who lives in Bloomington because this UPS chop has hired some wonderful people like Corey who will take care of things faster than you think! I want to thank your organization and your supervisor/manager for providing us with very professional people to serve this region!”
“Above and beyond service. I wasn't able to be home when my phone was being delivered. The gentleman connected me with the driver and got my phone delivery to me. I greatly appreciate that! Top notch customer service!”
“Did some copies here and Mitch was great, we were in a rush and he made it super easy by helping us grab the right machine that didn’t need servicing and explaining it quickly and efficiently, nice vibe.”
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“STAPLES employees are knowledgeable and friendly. I find their prices fair. Love that they have an inexpensive shredding service for when I have a ton of documents to shred.”