Great customer service in sales and finance dept. I worked with Jeremy who was very thorough. He even came in on his day off!I have no experience in service dept. wand will review again when I do.
July 2023
They have had my car 3 times and have paid over 2k and it's doing the same thing.... Service tech over 40 years... something isn't adding up here and I'd advise Everyone to stay away here the lady at the front desk is rude as well.
June 2023
I just love their customer service representatives. The people in the service department are very personable, attentive and do not treat you as just another number coming through to set an appointment. I appreciate the time they take to assess your issue with your vehicle.
"Royal on the Eastside was originally established by Charles R. Royal Jr., who moved to Bloomington Indiana in 1968 and has been serving the community's automotive needs tirelessly ever since. If you are looking for a vehicle and would like to choose from the biggest selection of new and used cars in Bloomington, Indiana, we invite you to visit us at Royal on the Eastside. We are eager to help you make the selection and purchasing process as smooth as possible. View our comprehensive new and pre-owned vehicle inventory or drop by our showroom today. We're located at 3333 East 3rd Street Bloomington, Indiana, and a short drive away from Columbus, Martinsville, Bedford and Franklin, IN, and look forward to seeing you!"