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January 2024 by Buddy Kinser
The staff welcome to soon as we walked in and took good care of us was really helpful and I was very satisfied when I left
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January 2024 by Allison McIntosh
Very helpful and nice
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December 2023 by bashbrad21 Flynn
Excellent customer service, she was patient with us and went out of her way to help answer every question we had. No pressure and great pricing. We will come back. Highly recommend.
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December 2023 by Marilyn Grimes
Great serviceThey were very helpful
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December 2023 by Candi Mullis
Had a great experience at Rogers & Hollands. They have a beautiful selection and the employees were great to work with. Went to 2 other jewelry shops and the selection was not as up to par!
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November 2023 by Stephanie Wilder
Our sales experience was pleasant but my engagement ring was shipped to the store three sizes under what they sized me in.. So now we have to wait another month for it to get resized. Very disappointed.
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November 2023 by Stephanie Countryman
Our sales experience was pleasant but my engagement ring was shipped to the store three sizes under what they sized me in.. So now we have to wait another month for it to get resized. Very disappointed.
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November 2023 by Amanda Underwood
Had a ring to resize for a month only to say they can’t do it and we need to make an appointment to pick out a new ring. Which has restrictions I’m sure! Not happy at all
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August 2023 by Brenna Nunez
A true hidden gem! You will not be disappointed in the selection and great customer service at the Bloomington R & H! Flor and her staff make you feel like family or good friends. We travel three hours just to see them and shop. They have amazing protection plans and we are always confident in our purchases here.
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August 2023 by Brook Keesling
I had the most excellent experience with Ash, he really explained the process well for creating an engagement ring and helped me pick the perfect diamond. Will be getting my business again!
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June 2023 by Stacey Michael
Went to just window shop. Ashe was very personable and helpful. He answered all of our questions, even the ones we didn’t know we had! ?. Very knowledgeable and not pushy at all. Highly recommend!!
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June 2023 by Brian Ash
Connor Craig was very helpful during me and my wife's consultation and made everything extremely easy. He was very friendly and made the experience one that me and my wife won't forget.
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April 2023 by Don New
very awful place to get anything!!!!wish i could give negative stars. my boyfriend proposed to me on Christmas! yay! the ring was absolutely perfect! dropped the ring off on December 27th 2022. i was told it would take 2-4 weeks to resize. 4 weeks later i call around January 30th to be told it would take 4-8 weeks. i call back around the third week of February to be told be Tori that the ring was on its way back to the store. i called that next week to be told by dave that it would now be 8-12 weeks and that its still at the vendor. it is now March 13 2023 and i stll am being told that they dont know when the ring will be in or can they give me a more narrowed time frame, they can only tell me 8-12 weeks everytime i call.. tori and dave need out of there. contacting the bbb and filing a report. everyone i have told is amazed on how long the ring is taking and that they would be contacting an attorney. so thats what i will be doing. dont get any jewlery here!!!!!
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April 2023 by Tom Acord
The sales part was fine but we spent over 3,000 dollars in there thought everything was good but they were pushing the extended warranties had I known they wouldn’t fix a necklace that we had purchase in February 28th that had broke march 2 weeks after we bought it I would not have bought it I mean come on two weeks they said I should’ve bought the extended warranty which means everything they sale is not warrantied after it leaves the store I will never buy anything from them again 2 weeks isn’t anytime at all granite the necklace wasn’t the whole purchase but I feel they should have sent it in and had it fixed Right no longer than it had been instead of putting a part on it that wasn’t even stainless it keeps falling apart I could have went to Walmart got a better chain than I bought there Watch out for that I want everybody to k ow this. What ever happened to 30 day warranty on item the chain wasn’t cheap I thought I was buying a good one.
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December 2022 by Sam Pattillo
I always like coming into this place because the people are very nice, and pretty funny. The prices are amazing, across the hall there is another store, went in there and I did not see anything for under a thousand dollars. At Rogers, they charge only hundreds, and after owning their product for years, it still looks great. The kind woman that sold me the earrings was very sweet, and the other gentleman was very personable. I had some good laughs with them, and will for sure only be buying from these two during my future jewelry shopping needs.
