“Josh was AMAZING from my trade in process to taking the extra time to ensure my phone was set up. Greatly appreciated. The managers were very professional and helpful too. Excellent experience.”
“NaNa has helped me twice now and she has given me fabulous, efficient and friendly service both times. I was glad to see a familiar face today when I needed help, and she took care of me quickly.”
“Sky and the other staff were really friendly and helpful during my phone upgrade. I enjoyed my experience at this location and will be going back for any additional needs I have with T-Mobile.”
“After a brief stint away from cricket I've finally returned and I'm so glad I did. The lazy employees who never actually helped are all gone. Replaced by friendly, helpful and knowledgeable staff. Thanks for stepping it up cricket. Pushed me away and then free me back in.”
“Ahmad - Was very helpful and patient. His customer service skills are above reproach. Store became busy while he was helping me and he was to help each customer in timely fashion with extreme professionalism.”
“Travis the distract manager helped me and he went out of his way to do everything he could.. the only complaint I have is they didn't have a replacement modem there in stock. Overall very helpful and would highly recommend.”
“The guy Nick that I worked with was very helpful and he did everything he could to get me the best deal because my contract is almost up. I'm going to wait but I'm definitely going to go back to him to get my upgraded phone and everything. He did a great job he was nice friendly and knowledgeable. He was also training a new person at the same time and he didn't let that get in the way of our conversation.”
“I returned a malfunctioning P.C. for Store Credit after app. 63 days. The Geek Squad recognized that the machine was faulty and I had no problems getting the Credit. I used the Store Credit to purchase a Cyber Power Desktop. The Staff was courteous and helpful through out the return and purchase process. The Geek Squad set the new P.C. up in the Store. The machine is running very smooth with no issues at all. Thank you Geek Squad and thank you Sales Staff. I am a satisfied Bloomington Best Buy Customer.”
“Hey, I had an awesome experience with Katy, she help me get my screen fix even though I couldn't access my phone, she then set me up in an updated newer phone, she sold me on it, she is a great asset to this store, and a great associate.”
“Nathan provided a great experience when transferring my line to a new family plan. First selected an iPhone 15 PM, but eventually switched to a Samsung Galaxy S24 Ultra. The return process was smooth and effortless. I will be returning for future phone related questions and services”