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March 2024 by HOOTERHILLS “RayRay”
I really like coming to pick my items/medicine up here because it's convenient and I appreciate how the pharmacy calls when medicine is ready for pick up it is really helpful as well!!
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November 2023 by cathy clowers
Krogers has always been good to me and Mom.
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October 2023 by Bryce Boike
Fantastic workers that value their customers and are always pleasant to be around. They do a great job with directly interacting with the customers’ prescribers, to help lessen the client’s responsibilities. Very wonderful people, that are always great to be around. Thank you all!And to the customers, I recommend showing your appreciation with a smile or a thank you, for all the hard work that they do to make the refilling process easier on you, it really goes a long way. ❤️
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June 2023 by Matt Monte
A great pharmacy! Hardworking technicians, knowledgeable pharmacy manager, convenient location.While there are quite a few negative reviews for this location, here are some tips to improve your experience:1. Read your text messages and listen to the voicemails the pharmacy provides to you2. Take some time to research your prescription insurance plan, understand the coverage, limitations, formulary exceptions, etc.3. Be cognizant of times in your life when you may need to receive medication early and coordinate with your health care provider (vacations, trips, etc. - you alone are ultimately responsible for your health)4. Adhere to medication pick up times to the greatest extent possible. Remember, pharmacies fill hundreds of scrips per day, efficiency is a two-way street5. Always be kind and respectful - I guarantee whatever issue you are having will be more quickly addressed if you approach the issue the some grace
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June 2023 by Vicki Lynn Piland
The pharmacy tech was extremely rude I asked her to help me figure out how much money we had left on our card q1 my phone died she said this is a pharmacy go ask customer service are you serious? Does customer service exist anymore? People need to start caring more for people esc a so called "pharmacy tech"
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April 2023 by Hayley S.
0 stars they don't have white cupcakes with whipped frosting only chocolate. Very disappointing they should fix this.
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December 2022 by Caitlin Holmes
Absolutely terrible customer service. They’ve had the drive through window closed for months now with passive aggressive notes taped to it saying they will close the window permanently if people ‘misbehave’. With a COVID pandemic, flu season, and RSV running rampant the last thing they should be doing is closing the window and making people walk to the other side of the store to pick up their meds. My husband tried bringing this to the ‘managers’ attention and he flat out said he’s 500 prescriptions behind because he wanted to take a vacation before he put in his two weeks notice. He said he really didn’t care and it wasn’t his problem. What a joke! Also, calling corporate does no good. My husband has been on the phone with them (still is) for over 30 minutes and continues to get the run around. Hey Kroger, if you can’t manage the pharmacy business, don’t have one!!
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November 2022 by Aayush Agarwal
phone was ringing the pharmacy for 30+ minutes, until I decided to hang up and try reaching them later. not sure why this place always has issues. have been dealing with them for years at this point but they are truly the worst. congrats
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November 2022 by Jennifer L.
I have great experiences here with management, pharmacy & shopping. It's not the bougie Kroger on the East side but you'll find what you need. Download the app and link your Kroger card to get the best deals when you clip digital coupons. I took away one star because I think the sushi selection should be broader with poke bowls and more salmon & tuna sashimi. The meat department has superb service. Ask about deals. Great deals on cakes. Flowers are nice too.
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November 2022 by Heather Daley
I’ve put off rating this pharmacy bc I was giving them some grace due to covid. At this point it’s just terrible business practice on the part of Kroger that seems to be the issue—drive through is constantly closed with signs that say condescending things like “don’t ring the bell, we can see you,” and “if you continue to misbehave we’ll be forced to close,” AND “we’re short staffed so please be understanding.” Are you kidding me?! Kroger, cough up more money to pay GOOD people who come to work and exhibit professionalism.
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September 2022 by Melinda None
I hate this pharmacy. Even fully staffed now they close so freaking early. Before it was we can't stay open later because we're short staffed. Now theirs a ton of people working there and we close at 6 and 7? Some people don't even get off work til 6 ?
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September 2022 by Hannah Philbert
Was told before they closed for lunch that I could come back in 15 minutes with plenty of time and I could get my script for my 5 year old. They then closed early at 12:50 so I could not pick it up..they knew they had a script to be picked up. The manger could only apologize while I have my slumped over sick kid on my hip…telling me they closed at 1:00 when I showed him I did get there before 1 because that’s the time it was at the end of our conversation.. just disappointing I sat in the drive-up their whole lunch waiting for them to come back on time with my sick kid in the back seat..
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June 2022 by Spongebob Nonya
I hate this pharmacy. Even fully staffed now they close so freaking early. Before it was we can't stay open later because we're short staffed. Now theirs a ton of people working there and we close at 6 and 7? Some people don't even get off work til 6 ?
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March 2022 by Pam Sego
It's really not fair to any pharmacy to rate them during a pandemic. Before the pandemic Kroger South Pharmacy was one of the best I have used. And during the pharmacy they are doing the best they can.
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December 2021 by Keith Gerber
Always a long line (about 8 the last visit) and I left hoping line would reduce but it was as bad as before when I returned. Calling to get help is poor and no one answers . Staff needs to be hired to help.
