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December 2023 by Molly Rudolph
The store manager was super rude and was unwilling to help us and seemed to judge us for being in our early 20s. Then another lady older went up and she was super friendly and said hi how can I help you. Really rude
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October 2023 by Sapphire Perez
Wow wow wow!!!! Highly recommend going to this location and snagging that perfect gift or ring. My fiancée and I went there and purchased 6 pieces of jewelry all in a total under $1k! The staff are personable, professional and extremely helpful. One of the staff remembered which rings I liked so the next time my fiancée came around he knew which rings to pick from and surprise me! You don’t get that anywhere. Ended up getting high quality bridesmaids necklaces and our wedding bands. Every ask to resize, engrave, etc was always met with the upmost expedience and constant contact. I was never out of the loop where in the process my rings were. Thank you Kay for making everything possible for us!
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October 2023 by Tina Audrey Lindsay
Can't say enough good things about my time in this store. Brittany and Tora made me feel welcome, even though I don't think of myself as a traditional "fine jewelry store" kind of customer. They're friendly, relaxed, funny, and they really know their stuff about jewelry. Next time I need a new watch or possibly a Christmas present, this is 100% where I'm going!
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October 2023 by Jesse Hearth
Brittany was amazing! I’m soo soo glad that I chose Kay’s in Bloomington to find the perfect ring.
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September 2023 by EccentricFolf
Very clean, staff was friendly and answered some questions I had, lgbtq friendly as a bonus!
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July 2023 by Audrianna Warren
VERY great with making sure your personal needs are met!!The original person that I met with went through many options for us to be able to find the best deal for our budget. She was very patient and precise in her explanations and details!!I spoke with multiple people at this store trying to get my newly purchased ring back from sizing at a specific time. Not only did they contact the main store for me to ensure I would get my ring on time, but they also confirmed with me multiple times and kept me updated! Amazing team…love love love them!Will update with pictures!!
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June 2023 by lino magno
Amazing store, with Ana making staff, went during the Diamond even and they had everything you can imagine. If they don't have it they can get it. FAST
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May 2023 by Michael Davies
Emma is the most amazing employee. She is always bubbly and happy to help out. She makes our experience at Kay’s an enjoyable one everytime, and never fails to provide us with what we need!
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April 2023 by Michelle Westlake
I had the wonderful pleasure & experience with working with Emma. She was extremely helpful & delightful with helping to answer all of my questions. Wonderful experience overall. I will definitely recommend to my friends and family to visit Kay’s for all their jewelry needs and to ask for Emma, if she’s available.
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April 2023 by Alesha Whittlesey
Absolutely loved the environment of this store! Emma was such a pleasure and answered all of my questions. I went in for a cleaning and walked out with 2 new pieces of jewelry. I will definitely be a reoccurring customer!
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April 2023 by Claire Reynolds
I bought the cutest, simple bracelet from this store. I love it, and it’s perfect! The store was well-kept, and the workers really know their stuff. Go see Emma, she’s the best!
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April 2023 by Kayla Orcutt-Westlake
I always leave completely satisfied as they go above and beyond to make you feel welcomed and comfortable. Love this Kay Jewelers!
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April 2023 by maya jarvis
I came in here a couple weeks ago just to look and ended up leaving with the most beautiful necklace i’ve ever seen!!!! the staff was so nice and friendly i’ll definitely be coming back here!!!
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March 2023 by Kirk Gardiner
Wonderful Staff very enjoyable customer experience
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December 2022 by Isiah P
Super excited to give my girlfriend her new necklace! Next time I come in I'll be getting one for myself!
