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November 2023 by KC
Very nice hotel and rooms and staff was beyond nice and
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November 2023 by Darren Orton
What an exceptional job of customer service the team did for us yesterday! The meeting space was convenient to the lobby area and the back patio area is great to relax after a day of work.The 2 bedroom suite was definitely my favorite! Julie, Cinnamon & Emma made our event a success.The breakfast experience is top notch!Thanks again!
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November 2023 by Brandi Jordan
WoW! The recent face-lift in the common area invites you to linger in its cozy atmosphere! The furniture and firepit in the courtyard was enjoyable after a long business day. My company worked out of the meeting space and business center which are located side by side. While I laid claim to this area for the day, the common space affords many quiet areas to work remotely with fast internet and numerous charging areas.While our accommodations in a 2 bedroom suite were remarkable - the real MVPs of this property is the staff! We were greeted with a very warm welcome by Cinnamon who assisted us with an early check in so that we could ready ourselves for a long day of meetings. Julie Carter went above and beyond when booking our meeting and was available at all times should we have needed assistance. All staff members greeted us in passing which I have to say is not as common as it should be. At the end of our long day we had the pleasure of meeting Emma who immediately refreshed our spirits. This young woman is the epitome of warm hospitality while always speaking positive affirmations!Many thanks once again to this amazing in-house crew!!Rooms: We stayed in a 2 bedroom suite that is the perfect size for our party. We book these any chance we getand would love to see this option across more Hilton hotelsFood & drinks: The breakfast and beverage station was perfect for a quick start to our day
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November 2023 by Russel Clark
Nice hotel, very close to several restaurants and shopping centers. Close to a lot of businesses.
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October 2023 by Barefoot Wildflowers
Fantastic customer service. Friendly. Very clean. Excellent amenities. 10/10 highly recommend!
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October 2023 by Jody Moscaritolo
I had a great trip. Nice spacious room. Friendly staff. But when they charged me a second time for my room. And when I called twice asking for immediate assistance only to go a week without even the courtesy of a call back, that’s an issue.Editing this because a week and a half later this still isn’t fixed and this hotel apparently can’t do anything without their general manager present. A person who I have personally called 3 times and never gotten a call back and was now finally just told that it’ll be close to another week until this is addressed bc they’re off for a 4 day weekend.Eff. This. Place.This is absurd.Replying back to Homewood Suite's response:Double charging me for a stay isn't "an inconvenience". It's theft.Not responding AT ALL (not even a call back to say "I'm working on this") for a week-and-a-half isn't "lack of immediate assistance". It's incompetence.And I swear to god if I call that number and spend another hour on the phone (in addition to all of the time I've spent running this down) and still get nowhere... well. I can't make your review any worse at this point I suppose.Don't thank me for my patience - you have long since exhausted it. And until I **finally** get a call back from your GM apologizing for dropping the ball on this, no I will not consider staying there again.
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October 2023 by Micheal Whiteside
Amazing experience! The staff was extremely nice and professional. I travel often and this place always makes me feel like I’m at home!Special thanks to the GM Melissa Moreland and AvianaRooms: Clean and personalized
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September 2023 by Micheal W.
Amazing experience! The staff was extremely nice and professional. I travel often and this place always makes me feel like I'm at home!Special thanks to the GM Melissa Moreland and Aviana
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August 2023 by Michael McGivern
Overall nice experience. Hot tub was out of commission and pool wasn't the cleanest. Otherwise the hotel was great.
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August 2023 by Thomas Forlines
Safe location away from all the ruckus downtown. Super friendly staff that were readily available to help us during a tough time, will stay here more
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August 2023 by Sara Lingenfelter
Heaven. We got a 2bdrm 2 bath suite which was appointed with everything a family could need: super-comfy beds, choice of either a standup shower or tub, flat screen in each room, full-size fridge, dishwasher, sink, etc. The rooms were all very large - overall the suite was bigger than apartments we've lived in!The breakfast was good (on par w other Hilton bfasts). Love that they used reusable vs disposable serving ware.Ice cold water and decent coffee are available all day. There is a new Elkay water bottle filler (only 47 bottles filled in total....)The salt-water pool was small and shallow (only 4ft) but did the job for a nice swim with the kids. Towels were in plentiful supply. The fitness room was similarly small with just 3 machines, but they all worked and were in very good shape.Highly, highly, highly recommend. Hope to have an opportunity to stay again.
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August 2023 by Erica Anderson
Room was very clean and comfortable. Great customer service from all staff. Convenient location to airport. I enjoyed my stay. I would suggest better cable selection in room.Safety: No issue with safety.I like, after hours you need the use room key for entry.
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July 2023 by D F
This is a nice hotel and stay was fine. We stayed for a couple days with our kids. The room was fine and the kids enjoyed the pool. The only complaint I would have and it’s not really a complaint more of a suggestion. There was several times when we were coming a going or I ran out to the car and there was a big group of staff…like 4 or so standing right next to the front door smoking and hanging out. This isn’t a huge deal but it’s definitely a turn off. I’d suggest asking your staff to hang out and smoke in the back or somewhere else where people don’t have to walk by. This was at all different times too. Not just one occurrence. Anyways like I said this is a really nice hotel and the staff was really friendly. Just maybe find a better spot to smoke. Thanks!
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June 2023 by Yajaira Hempel
We had such a wonderful time!! Good Welcome,clean room, friendly staff,good amenities and Emma at the front desk made our trip great ?? We are coming back for sure!!!Rooms: Spacious,clean, nice bed and the rest was just happiness ?
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June 2023 by Appraiser Accredited
Stayed here for one night for a very important meeting the following day in town. First time staying at this chain. A clean, organized, modern, well-equipped setting. I tried first time checking in online and using eKey to enter the building and my room. Didn’t go to the front door the whole time. Pretty convenient for people like me who don’t enjoy small talks with ppl. Honored to see my name on the tv screen. Great hospitality. Stayed up the whole night working on my PowerPoint slides for the meeting so I didn’t touch the bed lol. Went to the breakfast bar earlier but was treated by a rude kitchen staff!!
