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July 2024 by Sonya Stropes
Need more staff, going on almost 2 weeks with out meds bc of not enough staff. Any longer and I might need to switch. Great people and amazing but still need more staff to get these meds pushed out faster for the people that can’t always travel.
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December 2022 by Bob Wilmoth
Genoa is the best pharmacy out there. The people are the nicest, most efficient and most helpful staff I've ever had the pleasure of being helped by. They are also very knowledgeable about the prescriptions they fill. They are located inside Centerstone on S. Rogers St.
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November 2022 by Angela Bruce
The best around.. Kind, Helpful, Understanding.. Fixed all of my problems with my medications.. 5 ⭐ ?
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August 2022 by Donita Jackson
Beware of this pharmacy. They have fraudulent billing practices. I was not told FOR OVER A YEAR that the mail order medicine I had been receiving was not being covered by my insurance. However, they continued to send the medication WITHOUT informing me of the cost. Never once was I told, IF I had been informed I would have stopped the medication immediately. Only after a year and 5 months goes by that they sent me a bill for over $1,300!!! I was never given the opportunity to choose, again IF I HAD BEEN INFORMED I WOULD HAVE OPTED NOT TO USE THE MEDICATION!! Now I am stuck with a huge bill that I am trying to dispute, but so far I am only getting call center customer support who say they can do nothing about it and refuse to let me speak with a supervisor or someone with authority. I have spoke to my Doctor at home and she has told me that the Bloomington Genoa branch has done this to several of her patients participating in medication management. Do NOT use this pharmacy for mail order prescriptions!! They have shown that they do not care about the customers they serve and are fine with being crooked and participating in FRAUD!!
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July 2021 by Stephen Lanham
Great people. Always get it right
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October 2019 by personal pan pizza
The pharmacy staff are some of the nicest people you'll ever meet.
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October 2019 by Cliff Westerman
Good for meds
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May 2019 by S. A. Bryant
The pharmacy staff are some of the nicest people you'll ever meet.
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November 2018 by Clifford Westerman
Good for meds
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November 2017 by kathryn fleming
They have always been so helpful from Prior Auths to even dealing with my crazy kiddo.. Always friendly and go out of there way to help you !
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June 2017 by Richard Jackson
giving different excuses each time its time to get a refill. Its their own job to call to make sure you have the refills when you run out.
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September 2016 by Michelle Johnson
The Genoa Pharmacy staff are extremely friendly & always go above and beyond to be helpful, sensitive, and caring. They always have my medicine in stock, or can order it and have it there the next business day. My doctor's office is located in the same building, so being able to pick up my medicines right after my appointment is very convenient - my prescriptions are usually ready and waiting by the time I've finished meeting with my do doctor. I've never waited more than 10 minutes for anything. The pharmacist is also highly knowledgeable and happy to answer any questions about my medications. The staff are also very non-judgemental, which is something I have had issues with at other pharmacies (especially CVS & WALMART IS THE ABSOLUTE WORST!!!). I am prescribed a very high dose of a very potent drug, and have been told at other places that I don't need to be on the medication, that my doctor should taper me off, and even more horrific statements have been made to me in the past. At Genoa, I never run into this at all! They are very discreet, and don't discriminate or overstep their boundaries. Definitely a 5-star establishment! I love Genoa, and will be bringing my business here for many years to come.
