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August 2024 by Amber Grav
A local veterinarian’s office did not come through for me with the paperwork I needed to move with a dog and cat to Norway, but this FedEx location did. I had made the plans with the vet’s office four months in advance of our move to avoid any problems and stayed in touch the whole time, but sometimes you can’t control the outcomes of certain situations.
This paperwork goes from your local vet, to the USDA for review/signatures and then arrives at your door via courier. You only have 10 days from when you visit the vet with your pets to get your paperwork and have it ready to present at the airport of your destination, or else you pet could be quarantined or euthanized. The paperwork cost approximately $720 as well. It was a tight deadline and expensive which is why I began planning four months prior. Still the vet’s office wasn’t going to have this ready for me until the day of the flight, it turns out. We were flying out of Chicago as well, so we were going to originally drive up there the night before to have plenty of time to catch our flight.
I’m not sure why this wasn’t arranged so that I could get the paperwork at least a day before our flight date, but the point is, I was able to go to the local FedEx on Roll Ave as soon as I realized I wouldn’t get the paperwork delivered to my door until some time before noon Monday morning (which would be too late).
The folks at FedEx were kind enough to tell me to have the paperwork held there at their office when it arrived early Monday morning. They went out of their way and met me outside a half hour before they opened. It was a Christmas miracle. I can’t thank them enough and we made it to our flight on time!
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August 2024 by James Goad
Employess are always nice and helpful.
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July 2024 by Michael Sturdevant
They had what I needed. Great people working there.
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June 2024 by CM O
Even though UPS, USPS, DHL and Amazon all deliver on our road/to our house Fed Ex refuses to do so. Packages have been returned to the sender and "lost" which some vendors refund you for lost items, some don't. FedEx has become a far inferior service to all others and I've started inquiring what carriers businesses use and if it's FedEx, I don't place the order.
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April 2024 by Jocelyn Minks
reported my driver in bloomington a million times and they constantly misdeliver. can never be connected to someone in bloomington
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April 2024 by Mihir Patel
Easy service. There is line sometimes if you don't use self-service kiosk.
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December 2023 by Shorty Abel
Friendly Helpful Staff ??
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December 2023 by Amy Peters
To day they email me package is delayed do to an issue. No issue stated. Contacted seller. No clue have to contact FedEx. An around n around we go. Now it's a delivery exception. What hell does that mean.
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October 2023 by Phillip Dart
In and out with a prepaid return.
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October 2023 by Nicole Hulen
All off them were nonexistent
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October 2023 by John Selbe
The absolute worst company ever!! You can't call and talk to anyone, they are over priced and just plain SUCK!!!
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October 2023 by Lucas Lim
Been here twice to pick up a package. Great service and the smell is nostalgic (smells like hard candy lol)
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August 2023 by Ricardo Rich
When you need reliable reasonably priced shipping at a convenient location FedEx ship center is the place to go
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August 2023 by Tammy Trowbridge
I wasn't there sorry
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August 2023 by Debra Amandola
Friendly and efficient
