-
January 2024 by Paul E.
Everything to get started was done over the phone super easy and a great place to store things at a good price
-
December 2023 by Lori Combs
Carole is so carring and goes above and beyond for her extraspace tenants. The facility is always clean, and business is handled to the upmost professionalism....she is an absolute great manager.
-
November 2023 by David Reed
I had recently purchased some items near Bloomington and was at the time in need of storage I came to this facility just to inquire about a rental and Austin went above and beyond to show me the unit and discuss the rental agreement he’s very knowledgeable of his job. Didn’t end up needing a unit this time but if I do definitively be with this location again Austin job well done.
-
November 2023 by Ellie Bee
I can’t say enough good things about my experience here. Especially with Austin, he was extremely kind and very patient with all of my questions. He made me feel comfortable and at ease about who i’m choosing to give my business too. I would absolutely recommend renting here if for no other reason than the stellar customer service
-
November 2023 by chelsea noggle
The management at both Bloomington locations is as all management should be.. Helpful, kind, smart, and truly professional. Unbiased care and interest in what they provide…it’s refreshing. I highly recommend working with them if you are in need of storage.
-
November 2023 by Jeremiah Mowdy
The facility was well-kept and extremely well-maintained! The manager, Carol, was very welcoming and extremely professional! I would definitely recommend using their services for any storage needs!
-
October 2023 by Mike Deel
Had a great experience with Kyle, he took the time to walk us through our unit, explain the access points and our newly executed agreement. Amazing customer service and high level of professionalism.V/RMichael Deel
-
September 2023 by June E bee
This place when I started renting here was a dream come true. Now a hearing and never missing a payment being a good simaritin around the facility and I get paper mail telling me I'm going from 76 to 152 dollars on a ten by ten with plenty of units still available. Bad business. Consider the damage that something this small to You might effect me and my young children. I run my business which is a very small but keeping me floating. SMH
-
September 2023 by sierra nicole
Carole was so knowledgeable, friendly and efficient. She advised me on exactly what I needed for my personal storage needs including the climate controlled options since I didn’t want family heirlooms to be subject to weather/humidity year round.
-
August 2023 by Laura Shaw
I needed a storage unit in late January, as my son's apartment complex had a fire and most of his things were gone, and he was living in a temporary home. As it was an emotional time, Carole was so kind and helpful. The storage is clean, secure and the items that were left, I felt were secure and safe. Thank you, Carole and Extra Space Storage.
-
August 2023 by Patty Byers
The whole experience was made so easy. Call was amazing. Very patient and seemed to like her job a lot. I'll recommend
-
August 2023 by Becky Park
Great experience in Bloomington, IN. Super clean and easy to work with. We were there for 18 months, and downsized with no problem. Would go back in a second!
-
July 2023 by Evander Price
Extra Space Storage arbitrarily upped my monthly storage rent by 33% without telling me or explaining why. $100/month rent suddenly became $133/monthNo doubt, they will probably do it again. When I called to ask about it they gave me a total nonanswer of an explanation. Just keep in mind: that's how this business gets you. Guess I should have checked with the Better Business Bureau before renting here.
-
June 2023 by Kelli Milligan
Started out a reasonable rate and has steadily increased to almost double the original monthly cost. Tempted to offset some family heirloom items just to get rid of the monthly expense.Very friendly, always kind when I have interactions with staff.
-
June 2023 by Melissa Bowlen
Best storage facility in and around Bloomington!! Clean, gated entrance and the best rates anywhere around B-Town!! And Carole is the best!! Very helpful and super nice!! Would recommend Extra Space to everybody needing storage. 10 stars if I could rate it that high.