they literally don’t answer the phone. tried calling 6 times in a row at 11 am
May 2024
They appear to be nice at first, but when it comes to doing the right thing when closing the account they are incredibly unhelpful. The customer service are the absolute worst, they are rude and ignorant. The system doesn't deal well with mistakes.
Don't bank here, go to IU Credit Union instead.
August 2022
The transactions through this bank do not go through immediately through the app. It is very frustrating having the transactions go through days later because then I have a negative value in my account. Terrible quality service
