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December 2023 by Amanda Scudder
The location is great, and they usually have what I need, but the pharmacy staff is a little rude.
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July 2023 by Heidi Smith
Was told script would be ready at 5p. Arrived at 630p but script not ready. Closed at 7p and still not ready. Waited till following day for text that it was ready but text didn't come. Called and it was ready.I've had numerous issues with this CVS in Bedford over time. Chose another CVS if possible!!!
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July 2023 by Michael Ciolli
Well I moved my prescription from a pharmacy to CVS because of cost when I was notified to pick up i was the only person in line and a gentleman said be with you in second he was opening bags with prescriptions I assume. Anyhow after about 3-4 minutes he found my prescription and I displayed my single care app and cost and he responded he couldn’t process order. He moved me to another location and a young lady said she would be with me shortly within a few minutes she came over and said after looking at my single care card prescription number and cost which was 3.27 and responded she couldn’t find the number and couldn’t give me that cost. I did mention 5.00 was a coupon discount and she told me the cost display was 12.00 I said well I’ve waited long enough so I’ll pay it. She said she would take it back to the employee at the register and I said I would have to get back in now about six people were at the register. She said yes so I said forgetIt.My concern was the cost and after waiting and agreed to pay the CVS cost and not single care cost?Also my wife called yesterday and told them what single care cost was and I guess we assumed it was good.
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June 2023 by Jane Copher
I went into your store this morning when it opened and the gal who opened it was very grumpy; she entered literally 2 minutes prior to opening. I walked in and said "Good Morning" and got a gruff response. Upon using the self checkout I noticed the register was asking me if I want to redeem a $10 coupon, to which I asked frumpy grumpy girl if that had to do with the monthly subscription to which she replied in a rather annoyed toned "Yes". I tried this back in December of 2022 for 30 days Free and had to cancel by a certain date so as not to be charged which I did by phone only to find out today that CVS has still been charging me. I will be disputing these charges with my credit card company. Your pharmacy is so unorganized which is why I switched all of my prescriptions over 3 years ago to another local pharmacy, and your store has very little choices, and I about fainted when I saw how high your vitamins are, and I mean what few brands you carry. I can get any of those name brands on Amazon for 1/4th the price. CVS is way Too OVERPRICED! I only go into your store literally like two times a year. Good luck staying in business.
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May 2023 by Laura greif
Absolutely rude and unprofessional. Had partial lung removal and my Dr upped my dose of meds, she called in and they refused to fill it making up a ton of excuses, even telling me to if you're that desperate go to Er. Was told it would be ready at 8am husband arriving around 10:30 then said it now will be noon. After he complained to supervisor it was available right away. Calling corporate to file a formal complaint. Will not use them ever.
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May 2023 by TheTwd1211
I was called that I had s prescription to pick up the following day. (Note that this call came from a live person, not the automated system). When I went to pick it up on the correct day, I was told that there was no prescription ready and in fact, I had zero refills. I realize that mistakes happen, but the staff was rude & condescending acting as if I was the one in error showing up to pick up the prescriptions, I had been told would be ready. The associate named Michael should be working the window at Mickey D's. Switching my business to Walgreen's.
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May 2023 by Kelly Bocock
The sign said closes at 10... but they have closed at 8:50 almost created a problem. I went to Walgreens
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March 2023 by Jessica Dugger
Would give less if possible. They never answer their phones. Will look right at you at the counter and completely ignore you.
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February 2023 by David Hamm
Hands down worst CVS!They never fill your prescription until you show up and treat you horribly..
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November 2022 by Simon Breidenbach
I went in tonight expecting a hassle because I recently changed insurance and still have not received my physical card yet, and I had to transfer two prescriptions from another pharmacy. When I got there, my prescriptions were ready, they had already looked up my insurance, and everything was ready to go. It was one of the best experiences I have had recently at a pharmacy. I did not get the young lady’s name who helped me, but she was great. I hope she gets some recognition.
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November 2022 by Alexis Tucker
samantha in the pharmacy specifically is absolutely FANTASTIC, goes out of her way to give the best service!
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July 2022 by Duane Taylor
Went in for a covid19 booster. Got one. The people were friendly and very helpful.
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April 2022 by Jay R.
This CVS location is 100 times better than Walgreens across the street. They are much better organized and have great communication whether you're talking to them on the phone or whether it's through the app or whether it's talking to their 800 number. The texting feature is also stellar and efficient.
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January 2022 by Ernest Thompson
They're lying about covid walking vaccinations you can do a walk-in appointment for a vaccination but you can't just walk in and get a vaccination I called the White House but they didn't answer and I wanted to ask them why they would allow CVS to lie about walk-in vaccinations but they wouldn't answer my call thanks CVS for being a piece of s*** in Bedford
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November 2021 by Martina B
I came to the CVS in Bedford for my vaccine booster because I couldn't find an appointment at any of the CVS stores near me. I will come here for all my shots from now on! The pharmacist (I believe Ms April) was courteous, joyful, kind and friendly. But the best part was that, even though I was very nervous, she administered the shot before I noticed! This was truly the best immunization experience I ever had. I am sure that such a nice and caring professional provides excellent service all around.