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February 2024 by Brian Hunter
I worked with Brian Roth. Couldn't imagine a better experience. I would recommend Med Mizer and their products to everyone.
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January 2024 by Jeremy Johnson
Kurt that works for Med Mart sells products from this manufacturer. He provided excellent customer service and went over and beyond to assist me and my mother with the purchase of a new hospital bed that was much needed. He made my online experience a great one and I would recommend that anyone use Med Mart services.
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October 2023 by judy campsey
We needed a part for our bed. Jeff from technical support was wonderful to listen and determine the problem. He ordered the correct part and it arrived in less than a week. A big thanks to Jeff and Med Mizer!
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September 2023 by Joan McCloskey
My husband has dementia as well as Parkinson’s and we just received his new bed and he loves it. The different positions, heights and swiveling options are indeed, incredible. He reports he is able to sleep better and throughout the night since we have changed to this bed. We couldn’t be happier.
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August 2023 by Robert Howard
I just want to thank Tucker Maxey for all his help. He went way past his job to get me satisfied on fixing my bed. Tucker over the last week you seem more than a friend than a customer service. My bed is now fixed and I plan to sleep good tonight. Thank you for all your help.Robert Howard.
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May 2023 by Delia Dell
I want to personally thank Mr. Jeff at Med Mizer for coming to our aid in February. A few years ago we purchased a Med Mizer bed for my elderly mother who is bedbound and has limited mobility. Turning and positioning her on a regular basis and keeping her head elevated is crucial to caring for her needs. Unlike your standard in-home hospital beds, this one is a back and lifesaver! In February I arrived home and found my mother in the bed, laying flat. Her aide explained that the head up/down feature had stopped functioning and she was unable to raise the head of the bed. After many attempts to correct the problem, my mother became anxious - and so did we. It was a holiday. I called the DME company that sold us the bed - no one answered. Then I called Med Mizer looking for help. I left a message and called back and left another message and told my mother I was working on it. Frantically, we continued to try to raise the head of the bed. Seemingly out of options we decided to take my mother to the local emergency room. Then – Ring, Ring, Ring!!!! I picked up the phone and in rode Mr. Jeff on a white horse to save the day! Jeff spent a long time on the phone helping us troubleshoot the problem (we crushed the cord) and engineered a temporary quick fix to raise the head of the bed. Now we had an immediate solution until the replacement parts could arrive by express mail. Jeff had everything organized, thought out and planned. The anxiety on my mother’s face eased and so did mine. We knew that we were in the excellent hands of Mr. Jeff.The next day the replacement part arrived, the technician from the local DME company showed up to repair the problem. Why did everything go off without a hitch? Because your employee, Mr. Jeff came to my mother and my rescue. I have a lot on my plate with caring for my elderly mother, but I will never forget the kindness, patience and skill exhibited by Mr. Jeff at Med Mizer. Today in the era of pandemic when customer service is sorely lacking – Mr. Jeff is a cut above the rest.Anyone can sell a bed or a piece of medical equipment, but it is people like Mr. Jeff that create a lasting impression that creates loyal, devoted customers.Kudos to Mr. Jeff!
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June 2022 by David Ferriss
I broke my femur on my right leg in 3 places. I was sent to rehab but could not do anything due to being non weight bearing for 6 weeks so rehab was kinda pointless at that that time. Long story short, there were no bariatric beds available. These people went above and beyond to get a bed to my home. I was able to come home by Thanksgiving. This bed has made all my swelling go away in my feet and ankles and I can wear shoes!! We will use them in the future because we are grateful for the attention we received in literally a dire situation. Thank you. Thank you. Thank you. You made a bad situation bearable.David and Donna FerrissKnoxville, TN
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September 2021 by Ann Schoenberg - Austin
I would like to thank you all. My Dad was having a hard time getting out of bed and this made him have such anxiety/stress which was not good for his health. Now he's confident and very happy ?. Great product, very comfortable and quiet. Thanks again
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September 2021 by Gail timonera
This ActiveCare Rotation/Pivot Bed was God sent for my family! My dad's biggest fear was loss of independence. He was a proud man who had a tremendous amount of friends. While we did not realize the severity of his illness, nor how rapidly his functionality would deteriorate from metastasize cancer, the functionality of this bed enabled him to maintain his independence virtually up to the last 12 hours of his life and afforded him the dignity to sit in an upright (due the pivoting functionality) position to face and interact with his many visitors.From a care perspective, we did not have to worry about irritating his bedsore by shearing his skin across the sheets to move him into a position to place his feet on the floor. The raising and lowering of the bed height enable him to stand up from the seated position with minimal assistance. The mattress was comfortable for my dad, and the hand railings were located and shaped well to enable him to help turn onto his side. The raising and lowering of the head section as well as the foot section made it easier for him find a comfortable position to sleep or rest throughout the day. The ease in use of the bed features prevented those of us assisting from over exerting ourselves. We are more than grateful that dad was able to be in this Med Mizer bed. It afforded him the dignity to be his best self until the very end. Kudos to all the wonderful staff at Med Mizer!
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September 2021 by John Ahern
We purchased this bed for a patient with limited use of their right leg and no use of right arm due to a stroke. They were using a powered head and foot raised bed but getting in and out was becoming more and more difficult. We did a lot of searching for something with a sit assist and there really are very few options out there. Med Mizer is the only one we found that rotated into a seated position with enough adjustability in all modes to provide a custom fit. It was understandably more expensive than the one we had and we're of modest means but we had a 30 day trial with restock fee so we gave it a shot. because of the stroke the patient was intimidated by the control but given the sit and lay down functions are a one button push they were able to build confidence and operate it themselves. what was once a daily struggle and the most difficult part of the patient's day has become effortless. we're a few months in now and the bed does exactly what we hoped it would and was worth every penny. quality materials, quiet, smooth operation, and very comfy. I would not hesitate to do this again. customer service was very responsive and helpful. pleasure to work with.
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September 2021 by willyoufollowhim
The Med Mizer Active Care bed has changed our lives. I know that sounds crazy to say about a bed but it has! We were on the brink of putting my grandpa in a home because it was getting so bad. But thanks to this bed we are able to keep my grandpa home and comfortable, and save my back too! Highly recommend, I think every hospital, care facility, and ADA hotel room should have these beds!!! The team has been great and I am a huge fan of Ames Mizer!
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November 2020 by Ed Dennhardt
Bought a pivot bed MONTHS ago the head board and foot board had stripping coming off when installers unwrapped it. We have not yet had this issue taken care of......Installers took pictures and said they were taking care of it. Take the money and run !!!!!!
