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“Murphy provided outstanding service today! We came in to get my husband a new cell phone. We did that but he also looked at our plan and other promotions and he helped us save money on our plan, perks and devices. And he set it all up for us and showed us how to use everything. Again, outstanding customer service!”
“I had issues with sending photos and the gentlemen here were wonderful. They checked all the settings and discovered something changed in my account. Any way they fixed it and did a great job. I'm now able to send the photos.”
“Autumn was literally the most helpful person I have ever encountered in my life. I would trust her to perform major surgery on me without hesitation. Give this lady a raise!”
“Ryan B. was so helpful in store today. He showed us new services and how to upgrade where it made sense but didn't oversale. He also told us all about their backpack program for school children. Great service.”
“Excellent Service! Great products! Jacob and Chris are a great team-professional and friendly! They went above and beyond to assure we were comfortable with our new phones! If you are in need of a new phone, I recommend shopping here!”
“Just picked up an iPad that had a broken screen. This shop is always professional & gets it done quickly! (Not the first time there). iPad looks like new! I will always take my stuff to them!”
“Came in on Labor Day, and while we did have to wait a few minutes, our customer service rep was awesome. Helped navigate some really difficult changes in our plan and phones. Lovlie (spelling?) was fantastic to work with.”
11AM - 6PM
Greenwood
Mobile Phones
“Z, the owner is a fantastic guy, been buying my YELLOW phone cases from him for years, never had an issue. I have a feeling some of the cry babies posting on here can NEVER be pleased by anyone. Give them a try the next time you need a phone case, I guarantee you won’t be sorry!”
“Elmer is amazing! Helped me find a plan that met all my family's needs and saved me money! He's got an amazing personality and always has a smile on his face!”
“I highly recommend Jeremiah at the Franklin location. He was professional, efficient, knowledgeable, and fixed the current issues I was having with my daughter line with a smile. Furthermore, I trusted him enough to begin a conversation regarding my interest as well as my hesitation on upgrading my own line and he was able to help me select the perfect phone to meet my needs! I am extremely pleased with the informative, swift, and helpful assistance from this employee. He is an asset to At&t and I can't say that about any of the representatives I've encountered this week trying to solve our issue... and I have been an At&t customer for over 30 years when cell phones were more like bricks lol!”
“Dave was excellent!!! He cleaned some debris from my phone and now it can charge. He was very nice and informative. I would recommend everyone to come here and get their phone fixed ??”
“Brook is amazing I thought my issues would take at least an hour and I have been here for 15 minutes and she solved all of the issues I am so thankful for here I will come back to this store everyone was so eiendly”
“I was very impressed and happy what kind of service Jose provides in customer service. 8241 US 31 S go talk to Jose he got a solutions for you. Thank you. Jose!”
“The lady that sold me my new LG Stylo6 was very polite, made me feel welcome in the store.Also gave me a free red&black phone case!!! She was also very very beautiful”
“I came here for buy a new phone and to transfer my line to AT&T. And I really appreciate the patience level of the guy his name is MARTIN, very nice guy. He helped us when they were closing the store after 8 pm. He helped us so much and I really like the service of these people here. I truly recommend this store in Greenwood area. ?”
11AM - 6PM
8241 US 31 S, Indianapolis
Mobile Phones
“The only T-Mobile store I will go to. The staff here is amazing!! Went yesterday to upgrade 2 phones, Shay (hope I spelled that right) was amazing! Extremely helpful, courteous and explained everything very well!! The entire staff manager to associate are always making sure I’m taken care of, don’t need anything etc. anytime I’ve had an issue with billing or phones it’s been taken care of at this store!! Keep up the good work!! Thank you!”
“Ok so the company itself isn't always deserving of this rating but the service at this particular store in Greenwood today was excellent. James helped me setup a new line on my account using an existing phone. He was friendly and engaging while we completed the paperwork and really patient explaining to me the final price as I misunderstood twice what the new total would be. The only caveat is next time if I need to go to the store I'll make an appointment. Didn't know I could do that and was lucky my wait was only 10 minutes or so.”
“While other boost stores refused to enroll me in the ACP PROGRAM! The young Lady at this location in Greenwood was not only extremely helpful, but smiled the entire time ! It was very delightful to have someone assist me knowing there was no commission or money involved!!!! Yet she did it with a smile! Thank you deeply an I think her name was Deja sincerely thank you”
“Best deal in wireless! I needed a new phone and with my service I had to pay full price. So I went to metro and received amazing service from Estefani! She gave me a discount on my screen protector and case and also helped set up my email! She is the best! I got the phone I wanted for free! The Samsung A54 5g a $500 phone! Plus the data speeds are excellent! Thanks Estefani!!!”
“Jaylen laster only took a few minutes trying to resolve sim card issue. They answered every question with professionalism and even when I walked out without any purchase at all they were friendly. This is the only store I will use in Indianapolis. The staff is really outstanding. Really Satisfied and also thanks to Jaylen and his friends.”
“There's one person who is the reason I'm rating 5 stars. Our experience was horrible. We went to buy phones and JASON was out sales rep. He kept changing the prices on things, would say we get two free phones then when he rung it up, suddenly we would owe $200. So we decided to keepy phone and get one new phone. Then he couldn't get the phone to scan. That alone isn't bad but while he's talking to us and doing all this he has an attitude, spoke sideways to my husband and I, and he kept looking at his watch. Saying we close in 20 mins I don't think I can help. We left. We called T-Mobile and ordered over the phone. Received them and couldn't activate them
Had to go back to same store. Thankfully JASON wasn't working. Luckily Devin was. He spent so much time figuring out the problem. He was wonderful. He was joking around and laughing with us. He kept apologizing even though it wasn't his fault. He got on the line with customer service when they were frustrating me. He was a wonderful man. Thanks DEVIN for going way above and beyond for us, you're a rockstar.”
“The young man who served us was very friendly.
And he helped us with everything we needed.
Ángel R we give him 5⭐️⭐️⭐️⭐️⭐️ he is an excellent employee”
“From when I first purchased my phone there last month the sales associate was great. The only issue I have is I should have listened to her when she said to get the LG stylo 4 rather than the Alcatel 7.”
“I would like to give a shout out to Matt, who was extremely pleasant, knowledgeable and helpful today with my in-law’s! Thank you, Matt for taking your time setting up their new phones just as they needed to be.”
“My last couple of stops at this Walmart Money Center/Customer Service Desk has been awesome. I've been in and out in less than 5 minutes. The store is a whole other problem tho. It's been a total disaster. What I can't figure out is why they have so many You Scans at each end of the store and don't have the ones at the end by the pharmacy open EVER. But they have had people working as greeters at that entrance so that's a total mystery to me. The lines have been awful in the few lanes they have had open. They'll only have 2-3 lanes open with regular employees and then the You Scan at the end by the groceries. Like I began, Customer Service has been awesome the last couple visits. The lines at the registers has been awful. There have been two times in the last week that I've just set down my items I was going to purchase because I'm not gonna spend more time in line than I did shopping in the store.”
“LaDonna was amazing! My friend was a total newbie to cell phones, and LaDonna was patient, kind and friendly in teaching her what she needed to know. We will become loyal customers of this store if all the customers live up to LaDonna's standards! The phones and plans at Cricket are reasonable and fair with options to fit everyone's budget.”
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“Shelby B. was exceptionally helpful in assisting me in my switch to T mobile. The Keep and Switch plan needed many details and items of which corporate customer assistance was not very clear . Shelby patiently guided me through the process and answered my questions. Excellent personal customer service!”