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“Autumn is amazing!! Her ability to multi task is magical!!! She worked miracles with me not knowing my passwords while helping every customer when they walked in. STELLAR CUSTOMER SERVICE”
“Ryan B. was so helpful in store today. He showed us new services and how to upgrade where it made sense but didn't oversale. He also told us all about their backpack program for school children. Great service.”
“Murphy provided outstanding service today! We came in to get my husband a new cell phone. We did that but he also looked at our plan and other promotions and he helped us save money on our plan, perks and devices. And he set it all up for us and showed us how to use everything. Again, outstanding customer service!”
“I had issues with sending photos and the gentlemen here were wonderful. They checked all the settings and discovered something changed in my account. Any way they fixed it and did a great job. I'm now able to send the photos.”
“Excellent Service! Great products! Jacob and Chris are a great team-professional and friendly! They went above and beyond to assure we were comfortable with our new phones! If you are in need of a new phone, I recommend shopping here!”
“andrea p, was so helpful. She talked me through all of my options and found the one best for me! I really appreciate her being so detail oriented and patient with me as a customer. Her kindness really shows through and I definitely will go to her for all my service needs!”
“We have gone here 3 times within the year. Each time we have received the best care! All issues were taken care of in a timely manner! Friendly service as well, which to me is very important. This is definitely the place to go!”
“Amazing service all around. Beyond friendly & helpful! No place else I would take my devices! Hands down the best place with the most knowledgable people!”
“Elmer is amazing! Helped me find a plan that met all my family's needs and saved me money! He's got an amazing personality and always has a smile on his face!”
“I highly recommend Jeremiah at the Franklin location. He was professional, efficient, knowledgeable, and fixed the current issues I was having with my daughter line with a smile. Furthermore, I trusted him enough to begin a conversation regarding my interest as well as my hesitation on upgrading my own line and he was able to help me select the perfect phone to meet my needs! I am extremely pleased with the informative, swift, and helpful assistance from this employee. He is an asset to At&t and I can't say that about any of the representatives I've encountered this week trying to solve our issue... and I have been an At&t customer for over 30 years when cell phones were more like bricks lol!”
“I was very impressed and happy what kind of service Jose provides in customer service. 8241 US 31 S go talk to Jose he got a solutions for you. Thank you. Jose!”
10AM - 8PM
8241 US 31 S, Indianapolis
Mobile Phones
“The only T-Mobile store I will go to. The staff here is amazing!! Went yesterday to upgrade 2 phones, Shay (hope I spelled that right) was amazing! Extremely helpful, courteous and explained everything very well!! The entire staff manager to associate are always making sure I’m taken care of, don’t need anything etc. anytime I’ve had an issue with billing or phones it’s been taken care of at this store!! Keep up the good work!! Thank you!”
“Jaylen laster only took a few minutes trying to resolve sim card issue. They answered every question with professionalism and even when I walked out without any purchase at all they were friendly. This is the only store I will use in Indianapolis. The staff is really outstanding. Really Satisfied and also thanks to Jaylen and his friends.”
“Jonathan was absolutely wonderful. So patient with me since I have no knowledge of phones. I would definitely recommend him to my friends and family. ATT should be very proud to have an employee like him.”
“Stephanie and Jessica were able to help me activate my replacement phone today and were AWESOME , I had issues with the Metro store located on Madison and stop 11 so I went to this location instead and they helped me get everything set up super fast and without a problem. I will only go to this location for now on because they actually care about their customers and know what they are doing , Thanks Stephanie and Jessica!!”
“I have had such a terrible experience with tmobile recently. This store and its employees have been the only ones who seemed to care and want to help! The assistant store manager, Cameron has been amazing! I highly recommend this store and it's employees!”
“We switched from Verizon to TMobile. In and out in like 2 hours. Reena was incredible. Knew her stuff, very professional, and kind. Absolutely recommend and will be back for additional services! Personal and professional device options - plus the promotions and deals. Seriously- awesome experience!”
“There's one person who is the reason I'm rating 5 stars. Our experience was horrible. We went to buy phones and JASON was out sales rep. He kept changing the prices on things, would say we get two free phones then when he rung it up, suddenly we would owe $200. So we decided to keepy phone and get one new phone. Then he couldn't get the phone to scan. That alone isn't bad but while he's talking to us and doing all this he has an attitude, spoke sideways to my husband and I, and he kept looking at his watch. Saying we close in 20 mins I don't think I can help. We left. We called T-Mobile and ordered over the phone. Received them and couldn't activate them
Had to go back to same store. Thankfully JASON wasn't working. Luckily Devin was. He spent so much time figuring out the problem. He was wonderful. He was joking around and laughing with us. He kept apologizing even though it wasn't his fault. He got on the line with customer service when they were frustrating me. He was a wonderful man. Thanks DEVIN for going way above and beyond for us, you're a rockstar.”
“From when I first purchased my phone there last month the sales associate was great. The only issue I have is I should have listened to her when she said to get the LG stylo 4 rather than the Alcatel 7.”
“The young man who served us was very friendly.
And he helped us with everything we needed.
Ángel R we give him 5⭐️⭐️⭐️⭐️⭐️ he is an excellent employee”
“The lady that sold me my new LG Stylo6 was very polite, made me feel welcome in the store.Also gave me a free red&black phone case!!! She was also very very beautiful”
“After the remodel, this Walmart is great! There's a new, fresh look! I've had to find everything in the new isles again, but everything looks great and is easy to find! My only complaint is that there doesn't seem to be enough motorized scooters for the older people and people with medical issues.”
“While other boost stores refused to enroll me in the ACP PROGRAM! The young Lady at this location in Greenwood was not only extremely helpful, but smiled the entire time ! It was very delightful to have someone assist me knowing there was no commission or money involved!!!! Yet she did it with a smile! Thank you deeply an I think her name was Deja sincerely thank you”
“I would like to give a shout out to Matt, who was extremely pleasant, knowledgeable and helpful today with my in-law’s! Thank you, Matt for taking your time setting up their new phones just as they needed to be.”
“LaDonna was amazing! My friend was a total newbie to cell phones, and LaDonna was patient, kind and friendly in teaching her what she needed to know. We will become loyal customers of this store if all the customers live up to LaDonna's standards! The phones and plans at Cricket are reasonable and fair with options to fit everyone's budget.”
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“Noah, Kenyon, and Shelby helped my mom out and they were all awesome! We ended up having to go to the Franklin store because they didn’t have what we needed in stock and we were really in need of a new phone same day. We wanted to finish the transaction with this store because they are always the most helpful in my own personal experience. But they were exceptional for my mom since she needs more assistance with technology. They were all gracious and patient. Highly recommend this store.”