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“This is truly a 5 star company. The website was easy to navigate, they have a large inventory to choose from, received email notifications for every step of my online order and shipping was a prompt 3 days.”
“Drove 40 miles for Stihl chain saw in stock on their website I couldn't find elsewhere. Excellent customer service by Victor & gentleman at ck out frim demo to warranty. Clean, well stocked store & professional. You are not given this type of respectable service elsewhere! They have my business going forward”
“This place so wonderful. They have everything that a smaller hardware store would carry plus some more specialized items. My Weedwhacker was broken and I took it to this location to have it looked at and fixed. They were so helpful and helping me exorbitant charges and figure out what was wrong with my Weedwhacker. There’s also a cute cute little cat that roams around greeting people!”
“I love this place. If you need tools for a reasonable price come here. The staff are fast and leave you be even if your there with your slow phone trying to price match a tool,look up the reviews, and watch a video because you have ADHD..... and if you do have to talk to them they will help and are friendly. There is never more than 2 people in line. Also they have discounted tools and a membership program that's rather worth it if your a craftsman.”
“Not only was I helped as soon as I went inside they were making customers hot dogs outside. I was showed to my isle and got my pipe very easy. Great experience.”
“The service here was terrific. The staff are very knowledgeable and don't mind researching various options. They have about any kind of glass you want at reasonable prices. And, they'll custom cut it to meet your needs. I spoke with Steve at the store.”
“This store is the Gem of the Greenwood. It has good of all other stores. Great collection of farm, garden supplies, including but not limited to apparel, food items and many more. Live stock makes it fun place for young kids to visit. Very reasonable price and plenty of collection. Of course free parking, smoke friendly. And yes you can bring your pet( Dog) for the free treat and free pop corns for everyone walking into the store!”
“Ripped a hole in my water boots came here for a new set, they leaked out of the box, swapped em and those ones leaked also took them back and was offered a better set for the same price. Even with a terrible day and wet feet all the people were great to deal with especially Mark. A++ customer service from everyone in this store today... now to leave a review on the boots...”
6AM - 10PM
300 Marlin Dr, Greenwood
Hardware Stores
“Great deals on wildlife food as well as dog and cat food. My territory here is the pet isle. Great prices on animal food and feral cats enjoy food from here. Even wildlife food makes wild deer come into a neighborhood!”
“I've always gotten great service at this location. John in garden really hooked me up by taking a shelf off of one of the Nexgrills and fitting it into my car. He was really friendly and glad to help. This made my day after a really awful Lowe's experience.”
“Store is always clean and organized. I appreciate the selection and pricing. The parking lot definitely needs to be addressed at this location. Parking a 3/4 pickup is an adventure. Not everyone drives a minivan. If you can’t accommodate a contractor only area at least widen and lengthen the existing lots please.”
“Lowe's is a good place to shop for DIY projects. When checking out with one item, the self-checkouts weren't clearly labeled which ones took cash, so I had to switch in midstream, which a helpful attendant helped me with.”
“I've always gotten great service at this location. John in garden really hooked me up by taking a shelf off of one of the Nexgrills and fitting it into my car. He was really friendly and glad to help. This made my day after a really awful Lowe's experience.”
“Ordered a Cub Cadet zero-turn mower. Greenwood store secured one from Mooresville and delivered promptly. Mowed beautifully twice, then wouldn’t start for anything. Asked for a return and refund. Today both happened with no hassles. Highly recommend this place for OUTSTANDING customer service. Thank you Tractor Supply of Greenwood!”
“I just wanted to say "thank you" to Rhonda and all of the staff that took care of picking up a playset for me. I had been working with Home Depot corporate for nearly two months to get it picked up, but to no avail. I called this local Greenwood store and Rhonda was kind and helpful. Not only that, but they came and picked up the playset the same day! I will be using this Home Depot in the future for my home improvement needs. The staff went above and beyond to help me. Thank you!”
“How many times do we drive by places and never see them due to being so focused on our driving or non evasive signage per ordinances that we miss them altogether? That's my only explanation for never noticing this Rural King. Although a buck gets you ten I'm usually north bound on Hwy 31 and turning away from RK to hit the roundabout to head east at the light in front of their store.I will be comparing this store to my usual RK store in Martinsville. Pretty much everything is better with one notable exception and that is they were out of .38/.357 ammunition. The store must be bigger because I saw more inventory of everything I'm used to seeing in a RK. They have an entire clothing section dedicated to Carhartt. And many more aisles of footwear it seemed to me. Also I found more racks of clothing on clearance. I noticed a line of Yellowstone and Dutton Ranch T-shirts as well.RK is the best place to buy cable ties in my opinion. They have the largest selection of all different sizes and colors and they are priced very low compared to other stores. And they're the only ones I've ever seen carry the really long ones, two feet, in different colors.I used to buy my wet cat food at RK until the big shortage last year. The Martinsville store has never got back to pre-shortage inventory levels but this store has and then some. I bought two cases of my cat's favorite flavors. I was also amazed to find their favorite dry food in the large bag on a pallet of about 50 other bags. Walmart has been out of stock or running very low of Purina dry cat food for awhile now. It appears RK has no problem stocking a lot of dry cat food in various brands, flavors and sizes.My only complaint with RK is their price labeling. A lot of merchandise is not marked including clothing. Sometimes you really have to hunt for a little sign on a rack of socks for instance. And a lot of the time the price labels are completely wrong. A bag of 100 8 inch tie wraps was marked at $4.99 but rang up at $2.99. A denim jacket I bought was tagged at $39.99 but rang up at $42.99. A Wrangler shirt was tagged at $22.99 but rang up $17.99. I ended up coming out ahead but the point is, checking out is like going to the casino. You don't what the total is really going to be. They do not have bar code price checkers placed throughout the store. At least I've never seen any. And when there is something I want to buy but there is no price or the price is questionable, I don't purchase the item.”
“Paint rebate is tricky. If you buy multiple gallons including multiple 5 gallon buckets and 1 gallon buckets on the same receipt, they will give you 50% of the CHEAPEST buckets instead of what is expected. For example, buy 2 5-gallon buckets at $200 and 6 1-gallon buckets at $60 each, you would expect $190 total. Instead you will get 50% off of 4 1-gallon buckets for a total of $120. Their rebate team will tell you the 5 gallon buckets should be rung up separately to get the full rebate. Manager at this store was very helpful to get this resolved and returns team confirmed they see this issue often. Because the store is self checkout only, of course the customer wouldn't know the Lowes Rebate team system is designed to force the stores to enter transactions on separate receipts in order to accommodate their inferior system. It was a manufacturer rebate so it could be issue with Sherwin Williams instead.
In the end, it took two calls to the rebate team that could do nothing and a return trip to the store to fix the issue. $84 is a big deal. Kudos to the manager and to the staff at this store for resolving the issue.
Paint department and door department is very helpful as well, though follow through for replacement parts for door units is a problem. For that it is better to work with the manufacturer directly or work with an old school lumber yard than the big box store because big box just wants to sell new full door units instead of replacement hinges or glass.”
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“Went in looking for service tips on my old Wheelhorse 520 tractor with engine problems, received that, and ended up buying a very fair-priced used Ferris mower in great shape and a good relationship with the staff there. Just waiting for rain now!”