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January 2024 by jason belser
The best place ever best staff and have always treated my pets like their own
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January 2024 by Karla Sleeth
Do NOT take your animal to this place. The receptionist is nice, but other than that, it’s awful. Dr. Couch has no idea what he’s doing. He has no compassion for animals or the owners. He’s rude, condescending, and not very knowledgeable. He neutered our male pit bull and we had nothing but problems. They would not put a come on him after surgery, and did not offer us to buy one. That’s right you have to BUY a cone that should have been put on him already! The ladies stated they didn’t put a cone on him becuase he wasn’t messing with the incision site after surgery! Animals are drugged up after surgery and are tired! Of course they aren’t going to mess with the incision! He was severely swollen and bruised after surgery. And they used staples! Not dissolvable stitches! The girls called my dog a brat when we came back to have them put the cone on him. The staff are RUDE and DO NOT care about animals. We will NOT return with any of our animals.
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December 2023 by Andrea Sutton
Best vet in the area! Cares about my baby and has more affordable prices than most in the area but still provides excellent care
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December 2023 by M J
All the ladies are very sweet, was not impressed with the vet though (couch) seems to not really have compassion and rushed me and I don't just mean a little he really really rushed me and I did not like that. My dog has a check up here in a couple of weeks but after that I am going to be finding somewhere else to take her. I would like to have a vet that isn't rushing the hell out of me and one that has more compassion for what they do. Other than that it wasn't so bad. Again all the ladies are super sweet, it's a shame the vet made me feel unwelcome and rushed, otherwise I wouldn't be finding another place to take my dog. Couch sucks, plain and simple, if he doesn't enjoy what he does then he needs to get out of it, not fair to the animals.
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November 2023 by Jodie Deiter
I love the staff at Good Shepard !!Dr. Couch is direct with what he believes is best for your animal, and I really appreciate that approach. He always gives my dogs great care.The vet techs and front staff go above and beyond their duties and are compassionate, and very friendly.
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September 2023 by Lauren Woodworth
Good Shepherd always takes such great care of our animals! We do our regular check ups with fidelity and scheduling is a breeze. Dr. Couch and his staff are always thorough and so thoughtful. We have also had several “urgent” visits in the last few years and we’ve been able to get same-day or same-afternoon visits! The ability to easily schedule follow up visits is also much appreciated. Our dogs love Dr. Couch and his staff!
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September 2023 by Cinderella
Called to get a dog euthanized and lady was very rude. SAsked if I was a client and I am not. So she says" that's your first problem we don't euthanized non patients here. RUDE
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September 2023 by Tricia R Gelenius
Neutered my dog. He's recovering great. They did a wonderful job. Thank you.
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July 2023 by Heather Parra-Anderson
Very nice staff, super quick, knowledgeable, thorough.
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July 2023 by John Webb
Got my pet in on very short notice for meds and shots.
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March 2023 by Cleary Brothers Vacuum
Very Nice And Knowledgeable Staff, And Get You In And Out Very Fast.
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March 2023 by derek Hornaday
Very good clinic staff very friendly get to the point
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February 2023 by Travis Rutledge
Took my dog here because she had a digestive issue. They done x-rays and put her on an IV. Gave her some pills and then charged me $650!! The vet even suggested we put her in a pet hospital that would cost us another $3,000. She was fine the next day. I got ripped off by this place and will never go here again.
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June 2022 by Jake Higginbotham
Vet has zero compassion for animals or their owners. Manhandled our small dog and was very rough for a normal checkup. She squealed anytime she was touched the next 2 days. Process was hurried and no real care from the vet. Office people were nice though, sorry they have to work for a terrible person. First and last trip to the bad shepherd
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June 2022 by Jessica Bridger
So my German sheppard dog has anxiety, any vet ive tried taken him to i have to drag them in. This place is so homey and friendly he walks in with open arms. Or well hugs and handshakes. Lol this place has been so helpful with his ear hematoma and more! Thank you so much
