-
September 2024 by Jennetta Iqbal
I used the U-Haul services at this location. This location is conveniently located. It is right around the corner from a gas station so it makes the refill much easier. The customer service representative was so sweet and amazing to work with. This is my third time dealing with this location.
-
July 2024 by Trend setta
Awesome customer service...and well knowledge of the work being performed. GOD Bless !!!
-
March 2024 by Hoodbound Streetwear
Great service great people.
-
November 2023 by Kyle Nadler
I’ll split this out in to pros and cons because I have had a hell of an experience hereSetting the scene: brought a 30yr old Land Rover here for a transmission swap to an upgraded transmission. No electronics. Just bolt on and go. The kit was complete and while the unit looked different than the original, it was a direct swap.Pros:Chris is fantastic at communicating. He calls back. He explains in detail how things work if you want to know. He discusses his concerns as they are identified and takes a cautious approach. This seems to trickle down throughout the shop. They know (common) transmissions that have available documentation to support. He gave me a scheduled date to bring my truck in, gave me an upfront estimate, and made sure my truck was safely parked when left overnight.Cons:I dropped the truck off Sept 26 and had to tow it out because something went wrong during install 6 weeks later and work on it myself.Being cautious, I had to overnight parts multiple times from around the county (and world) because the shop *thought* they weren’t going to fit. This was expensive and then I had to return everything because they did fit. So I wasted time and money on shipping.I paid the bill when work was completed only to find out that I was being charged 400$ over the estimate because of a broken exhaust stud that he said was repaired. When challenged he met me in the middle which was fine. EXCEPT I came to find out the broken stud was never removed!While in the parking lot the newly installed transmission started making a noise. 50ft out of their parking lot the clutch was slipping. They said they’d try to fix it and kept the truck. Over the next 4-5 weeks, I was asked to get documentation, manuals. Additional parts, contact info for manufacturers which I did but the shop wasn’t able to figure out what was wrong and I was out more parts and shipping money for parts not used.I offered a uk contact for the transmission manufacturer and that came back to bite me in the butt as I was told that he had accrued 100$ in international fees with no answers (not something I had control over)At the end of week 6, I sent a tow truck over which cost me 150$ to get my car back to try to get it fixed ( it originally came in running )Took it back to my shop and made a quick adjustment of the pushrod (2mm reduction) and adjusted the clutch pedal using a shop manual) and had my car up and running again in an hour.Summary:Modern car, sure take it there if it’s local. I wouldn’t drive across the city again for their work over another shop.I wouldn’t take my classics there again.Chris is a fantastic human being and his team are great people. But being overcharged, having to tow my truck out of the shop at my own expense, and when I initially told him I don’t mind towing it out to give him room back and we work together on the fee, he chose to keep it there and try to work on it more.
-
November 2023 by Devon Tharp
Love this place the owner always comes to the phone if he can’t he WILL call you back . Only rear differential and transmission shop in my book
-
October 2023 by Mark Allen
Friendly and very helpful
-
October 2023 by Mobolaji Ayotomiwa
Great service
-
October 2023 by TASTE OF HAVANA
Service and people are veey .good
-
May 2023 by Darrin Burch
Great people doing a great business
-
August 2022 by Tricia M.
They squeezed me in for a CVT transmission change, even though they were extremely busy. The price was very reasonable and the service friendly. Would definitely recommend!!
-
July 2022 by AJ
I would highly recommend Titus Transmissions. They replaced my truck transmission and front differential. You will not get your car fixed in 3 days here, they are usually very busy. TITUS is very well regarded as transmission experts, not just for passenger cars and trucks, but for commercial vehicles and racing transmissions- and they are in high demand. They will fix your transmission correctly though and not sell you a $5k transmission when it can be fixed for $300. Very happy with Titus.Service: Transmission
-
July 2022 by Bruce Taylor
These guys have been in buss for a long time not only do l. Recommend them but also they are up to date tech rates them at the top yes they are expensive But you get what you pay forAs a retired service mgr for heavy equipment leasing co in Carmel they they are professionals at what they do they are reasonable and Worthy of my trustChris is well seasoned and will treat you with respect in return for yours dealing with the public and still maintain respect is a hard thing to do in this buss so consider yourself lucky if you ever in need of their servicesReputation is everything not just a paycheckI highly recommend these guys for what they do . Remember you can't please everyone.But they certainly will try thanks for everything guys will be seeing you again soon thanks Bruce Taylor
-
April 2022 by Danielle P.
Highly recommend! Dealership told me my transmission was bad and would be $6,500 to replace. Took it here and they fixed my issue for $1,500. Transmission was not bad at all come to find out. Chris called me a few days after we had picked the vehicle back up to make sure everything was working. Have been back 2 times since for other things. Excellent work and customer service!
-
January 2022 by Veronica Hoyle
They really took care of me...took there time to get my car right....thank u
-
December 2021 by Louis Davis
I certainly reccomend Titus Transmission services. Chris rebuilt the front axle on my 2011 jeep rubicon with exceptionally high quality. Even tho i live on the far east side i have no qualms driving far west to Plainfield to have my jeep serviced,Keep up the good work Titus Transmission?,Louis Davis