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May 2024 by Kathy Yong
Used the DIY dog wash. The set up is convenient and easy to use, with all the supplies, hooks and even waterproof aprons at the ready. The staff does need to bring you towels and a quick tutorial. The best part for me was no bending over a tub or messy water cleanup.
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March 2024 by Tanya
Best optical shop and best suggestions leans Nishant Shukla senior sales executive
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February 2024 by Dontrell Oliver
I visited Specks for the first time today on 1/30/24, and the Specks staff ensured it would be my first and last visit due to the abrupt manner in which I was received.I got to the cashier at 7:45 PM, I ask if I can purchase a diy dog wash. The cashier says “Well umm…” and I interrupted her pause by saying “Oh, is it closed?” to which she responds “Well one side is closed” in an unpleasant tone. The cashier then calls for another employee and asks “Hey do you know which side of the wash is closed?” The other employee responds “Well I was about to close it down, but you can use it… the right side is open.”The cashier then asks if I have a number with them. I responded no, and the cashier did not ask if I would like to provide a phone number. The cashier then tells me my total and says “for future reference we close the dog wash an hour before the store closes, but I’m gonna let you use it this time. I’ll bring you some towels.”I followed the cashier to the dog wash and the other employee was also in the dog wash room. The cashier sets the towels down and I say “Thank you.” in the most pleasant tone I could muster. Neither the cashier or the other employee respond as they walk out of the room.So I’m left standing in this room i’ve never been in with no instructions. There is a washing bay with a garden hose nozzle attachment, a cart with about 10 bottles of various shampoos and conditioners, and a closed cabinet with a hose dangling from it (Which I assume was the blower for drying).I quickly sprayed my dog after I figured out on my own how to turn the water on, lathered some soap, rinsed her and hand dried her with the two provided towels, as I didn’t feel comfortable opening a closed cabinet to explore whether it was a blow dryer or not. I promptly exited the store at 7:58 PM with two minutes to spare before the dog wash closed.I’m not sure if this is the normal service that customers receive, or if what I experienced was an anomaly, but I certainly won’t be a repeat customer to find out. I’d recommend you take your business elsewhere as well.
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February 2024 by Abigail Eldringhoff
Nice selection to chose from for many animals, reptiles too. The staff we very nice. The shop offers so many different things from adoption to pet training.
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February 2024 by Ginger Beam
Staff are very helpful and love Becky in dog training. She is very professional and knows her stuff to get the best out of your dog
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February 2024 by Sarah Fletcher
Great Pet Supply store! The staff is friendly and helpful. They hold dog training classes, and have space for you to bathe your dog for a very reasonable price. there is also an onsite grooming facility! This is the first stop for us for any of our pets needs!
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January 2024 by Dontrell O.
I visited Specks for the first time today on 1/30/24, and the Specks staff ensured it would be my first and last visit due to the abrupt manner in which I was received. I got to the cashier at 7:45 PM, I ask if I can purchase a diy dog wash. The cashier says "Well umm..." and I interrupted her pause by saying "Oh, is it closed?" to which she responds "Well one side is closed" in an unpleasant tone. The cashier then calls for another employee and asks "Hey do you know which side of the wash is closed?" The other employee responds "Well I was about to close it down, but you can use it... the right side is open." The cashier then asks if I have a number with them. I responded no, and the cashier did not ask if I would like to provide a phone number. The cashier then tells me my total and says "for future reference we close the dog wash an hour before the store closes, but I'm gonna let you use it this time. I'll bring you some towels." I followed the cashier to the dog wash and the other employee was also in the dog wash room. The cashier sets the towels down and I say "Thank you." in the most pleasant tone I could muster. Neither the cashier or the other employee respond as they walk out of the room. So I'm left standing in this room i've never been in with no instructions. There is a washing bay with a garden hose nozzle attachment, a cart with about 10 bottles of various shampoos and conditioners, and a closed cabinet with a hose dangling from it (Which I assume was the blower for drying). I quickly sprayed my dog after I figured out on my own how to turn the water on, lathered some soap, rinsed her and hand dried her with the two provided towels, as I didn't feel comfortable opening a closed cabinet to explore whether it was a blow dryer or not. I promptly exited the store at 7:58 PM with two minutes to spare before the dog wash closed. I'm not sure if this is the normal service that customers receive, or if what I experienced was an anomaly, but I certainly won't be a repeat customer to find out. I'd recommend you take your business elsewhere as well
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December 2023 by Darylee Foertsch
Stopped to use the dog wash. Nice facilities as all the Specs are. Don't use this one in Avon. Go a little further to the one in Plainfield. Why? One issue and it's a biggie. You are NOT allowed to close the doors to the wash room to control your dog while using the facility. I was told it's the manager's policy.My dog did get loose before I could hook up the control leash on the tub. The front doors were open. Fortunately another customer stopped her and was able to hold her before I got there. This created a situation which could have been dangerous for other customers if my dog was prone to that, but moreover could have been deadly for my dog had she got outside. I will be using the store in Plainfield near 40 instead
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December 2023 by Eric Paulini
Not a whole lot of stuff
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November 2023 by D F.
Stopped to use the dog wash. Nice facilities as all the Specs are. Don't use this one in Avon. Go a little further to the one in Plainfield. Why? One issue and it's a biggie. You are NOT allowed to close the doors to the wash room to control your dog while using the facility. I was told it's the manager's policy. My dog did get loose before I could hook up the control leash on the tub. The front doors were open. Fortunately another customer stopped her and was able to hold her before I got there. This created a situation which could have been dangerous for other customers if my dog was prone to that, but moreover could have been deadly for my dog had she got outside. I will be using the store in Plainfield near 40 instead
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October 2023 by Eli White
Went into a Thursday night nail trim for dogs. Complete chaos and a waste of time. Dogs waiting in line next to each other it was a mad house. Other dogs lunging at my dog. I just left.
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September 2023 by Lacey Reuther
Very disappointed the no longer have the dog wash. We came here specifically for the large tub.
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August 2023 by Mike Locotosh
1st time there.First thing I noticed how uncluttered the entrance is. ? The aisle are wide enough for two way traffic. ?Very clean and well stocked. ? Pricing is comparable to the chain stores. Staff was friendly and knowledgeable.?Predominately dog and cat.
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July 2023 by Laura Dietz
Got Scooby's nails trimmed and the lady's are really nice, and did a real good job
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May 2023 by M B
We love this store! Staff is friendly, products are well stocked and they have an excellent dog trainer.
