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December 2023 by Fabio Groppo
I bought a Halloween custom that was defective and could not return because they only accept return before Halloween date. Low quality and very expensive customs.
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November 2023 by Tarena Whitfield
Manager is racist and rude made comments to my kids. Its only the avon location the rest are great. Called corporated no update
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October 2023 by Felicia Bell
I ordered balloons online it was seamless ordering and they brought it to my car for pick up easy breezy. And my sis loved them
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October 2023 by mic b
Great customer service had a issue with a self blow up tank and they took great care of me so I could get ready for my sons 5 year old party make sure u shop at the Party City in Avon Indiana you will receive great service.
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October 2023 by Sidney Berry
Sometimes they have really good deals on their decor. They have some of the most elaborate balloons I have ever seen! Great costume section, but it can be pricey.
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September 2023 by Daniel
Lady that attended us treated us with attitude. They also charged us $90 dollars to fill 12 large balloons we brought with helium. Ridiculously expensive won't be shopping here again.
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July 2023 by Matthew Mohr
Awful Awful Return Policy! Buy your party supplies from somewhere else! I purchased a balloon from here that had a small hole in it. By the time I returned home the balloon was deflated and wouldn't even float. I returned to the store as soon as I possibly could which was three days later and they said they wouldn't return or exchange a $3.30 balloon because it had been more than two days. I asked if they could try and fill it up and patch the hole and she said she would have to charge me for it. Lol. Smh. I won't return. I was buying my kids balloons from Party City for four years just because they enjoyed hitting helium balloons around. Now I'll go elsewhere and this company lost my business for life over $3.30 return. Sad business practices.
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June 2023 by Robert Henderson
Go to place if you are planning a party. Wide array of styles and themes, balloons, paper goods and party favors.
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June 2023 by Megan Loux
They have always been very professional whenever I go in and solve any problems in a very timely manner! Will be coming back!
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June 2023 by Kelly Hinshaw
Placed an order online, showed up to the Avon location only to find out that my order had been cancelled by the store with NO notification. The store manager Denise was extremely rude & gave no solution, claimed that she cancelled my order due to out of stock items. I call the customer service department who claimed that my order was cancelled due to “suspicious” activity & that I was the one to cancel. This is not the first time I have had a HORRIBLE experience at the Avon location, but I can assure you it will be my last time going. & who ever decided to make Denise a manager, well you should take some time to retrain. She does not belong in a position to deal with people.
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February 2023 by Shae Plummer
Went to get wedding reception supplies, not a lot of choices compared to themed parties. I would like to think that a wedding would fall in line of a theme ?. Went to hobby lobby, they had some great ideas
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January 2023 by Kim Lewis
I go here for my costumes and some party/craft supplies that are hard to find.The reason for the heafty star deduction was I bought a Mrs Claus costume. It was opened and the attendant assured me it was just someone trying it on so ok paid full price. Fast forward to family pictures and I keep getting a whiff of bad BO. It took a few for me to realize the costume REEKED (even after its initial wash)! I had to use my trusty PitStop and two additional washes to get the stench out. Once I noticed the smell, I saw there was staining on the skirt. They came out with a quick spray and wash. But seriously, you put something like that back on the shelf and sold it at full price?!
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December 2022 by Chanique Wilson
I went back in September for my sons bday balloons I had gotten the balloons online per usual didn’t need to show my purchase same balloons that were on the wall had got them filled with no issue fast forward to now November I took my daughter balloons there to get filled only to be told by THE SAME PPL that I need to show a receipt which I didn’t have to prove I bought them online but had the SAME EXACT BALLOONS ON THE WALL and I did purchase from party city website Dorinda the manager said “ you not gon get nothing filled unless we see a receipt” nasty attitude then tried to charge me $36 for helium lol I gladly went down the street to Walmart and purchased my own helium tank for $20 and blew up all my balloons poor customer service cause she could’ve kept her attitude to herself wanch
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November 2022 by Ryan Moloy
I went last minute for Halloween costume accessories. While a lot was sold out (understandably) I still found some helpful items as did my wife. The line at the register was long but it moved quickly. Very impressed with how they handled the packed store. I'll definitely return when I need party or costume supplies.
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November 2022 by Herman Barclay
Had to come here for a work project. Found what I needed in the last minute and it was super busy. Got in and out with the quickness.