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October 2023 by Thomas Garrett
Called for part gave them part number from their website. Was told they had it. Drove there only to be told they did not have it. My time means nothing to these folks. Go to Brownsburg way more professional
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October 2023 by ken noble
I phoned this NAPA and the staff had 2 different parts shipped to their store so I didn't have to make multiple trips. Thans for the outstanding customer service!
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July 2023 by Marcus Turner
Always helpful. Reasonable prices. Will definitely be back
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September 2022 by Rock Henry
Great team
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July 2022 by Rasikanand Harvind
They're ok. I don't know how they survive competing against places like Autozone and O'Reilly right across the street (and more accessible from the highway). I came in looking for self-tapping screws. They didn't have them.The staff did try to look for it for me. Also, its in a weird location. I nearly backed up my car into another car because it was hard to see cross traffic from their lot.
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February 2022 by Sarah C
After going to Autozone for a deaf battery and AutoZone not doing anything to help, we called Nappa. What we got was amazing knowledgeable service, even helped changed the battery. Will be going to this location now for everything auto related.
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September 2021 by Samantha Kee
This has been my second experience at Napa, and the service is unmatched. I would say that cars and car parts are not my expertise by any means, but any time I go to Napa I feel assured that I am receiving quality service and parts. Today when my car battery died and I was able to get it to the store the sales associate recommended a battery and even replaced it in my vehicle for me... in the rain! Just very appreciative of great customer service and the knowledge from the associates.
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July 2021 by Bryan Miller
Great people to work with that work inside the building very knowledgeable I will continue to use them as needed.
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March 2021 by Caitlin Kee
This has been my second experience at Napa, and the service is unmatched. I would say that cars and car parts are not my expertise by any means, but any time I go to Napa I feel assured that I am receiving quality service and parts. Today when my car battery died and I was able to get it to the store the sales associate recommended a battery and even replaced it in my vehicle for me... in the rain! Just very appreciative of great customer service and the knowledge from the associates.
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January 2021 by Adam Wilson
Very knowledgeable guys. Always willing to help find those hard to find parts
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January 2021 by Michael Waldhoff
Good service
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December 2020 by Carl Greenlee II
Very helpful and friendly.
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October 2020 by Larry Pool
I don't mind going to this store at all. Every one is friendly and helpful!!
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August 2020 by Rob H. (mrmajikbus)
Been dealing with the guys at this store for a couple of years now. No issues to speak of whatsoever. Have preferred doing business there since the ownership change two years or so back.Note: I am a parts manager by trade.
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June 2020 by ashley pierson
Love the sales they had going on.