Kroger Pharmacy in Avon is a store that generally offers great service and a well-organized shopping experience. Customers appreciate the helpful and knowledgeable staff, especially the techs who go above and beyond to ensure prescriptions are ready, even calling other pharmacies to find medications when needed. The store staff, including managers like Joseph, are known for their kindness and dedication. In one instance, Joseph spent a significant amount of time trying to resolve an issue with a Kroger e-gift card used for fuel, ultimately helping a customer by purchasing gas with his own money. This demonstrates the store’s commitment to customer care, despite some frustration with the limitations of their e-gift card policies. The store also maintains a clean and attractive environment, particularly in the organic produce section, which is always well-stocked, vibrant, and neatly presented. The staff are friendly, greeting shoppers and expressing gratitude, which adds to the positive atmosphere. While the store is not perfect, with minor issues like the ice cream section occasionally being disorganized, overall, Kroger Avon is praised for its excellent service, helpful employees, and quality produce. Customers feel confident shopping there, knowing they will receive friendly assistance and professional service, making it a favorite for many in the area.
Never had any issues and they've always been upfront when meds have been unavailable.
October 2024
Consistently THE WORST KROGER to have to check out at. One cashier and a line extended into the shopping aisle. I've seen young employees playing football while lines grew.... It hasn't gotten better in 4 years. Save time by going to Avon. This one is probably not going to make it.
August 2024
David acts like he’s bothered that he’s assisting customers. Scripts are 50/50 on being filled. Overall just stinks
