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November 2023 by Bill Ringer
I want to acknowledge the Hare Honda parts department team, in Avon, is the BEST group to work with regarding my family’s four car fleet of Honda Accords and a Honda Pilot. By name…Gary, Jen, and Charlie have treated me so well with outstanding personalized customer service that I won’t waste time going anywhere else. I highly recommended giving this a team an opportunity to meet your needs. I’m a customer for life.
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November 2023 by John Rothenbuhler
The people were all nice and helpful. I do appreciate that they tell me all the things I should do to my car. What i dont like is that they tack on a 22.34 shop fee, which seems to be about 12 percent of my bill. There is no convincing me that the mechanic used $22 worth of gloves or rags or cleaner. The prices are plenty high enough that I shouldn't also be expected to pay 12 percent more.
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November 2023 by Emily C.
I could not recommend Hare Honda enough! I have made a personal pact with myself now to never buy anything but a Honda. I will still do hours and hours of research before I walk into a dealership though. I was not in a Honda for the first time ever when I bought a car in 2020 and just had to get what I could find that fit my qualifications for price and details. I unfortunately had come to realize how unsafe I felt in that car and that I needed to get back in a Honda with how much I was driving for my job. I had submitted a request for a trade in quote online late one night and decided once I saw the value I could get for my current vehicle, that I was going to trade in my car. I walked in with no appointment to Hare Honda, which I knew could be a gamble since I could not originally get ahold of anyone on the phone. As soon as I walked in Theo greeted me and asked how he could help. I looked at him and told him that I knew exactly what type of car I wanted and that I needed to be out of there in under 3 hours so please give me the best sales person that you've got. (I was on a major time crunch due to said job that I was driving a ton for and needed to drive another 75 miles for it that day.) Theo brought me over to Josh and let me give him my list of optional years on the car I wanted, but expressed how I would prefer the 2023 version. He quickly looked up their inventory and ran out to see what colors he had because they had been in the lot for such a short period of time, that they didn't have the color or picture listed. Josh was jogging back and forth to let me know they had a Red or Silver Honda CRV Hybrid Sports Touring and I told him I would like to test drive the Silver. Josh was able to drive the car up to the front to meet me and I took it on a quick test drive before I made the decision to move forward. They then got me over to their finance guy and got me started over there. I was able to even talk to a maintenance man and ask him about the tires on the CRV. I am a strictly Michelin Tire type of gal, so I was hesitant about the continentals. I looked at this man and asked him if he had any daughters, to which he told me yes and that his daughter had purchased an accord not long ago from here. So I was able to ask this man "would you feel comfortable letting your daughter drive this car, even without upgrading the tires immediately?" He told me that his daughter actually had 2 options for the same car but they had 2 types of tires and he had her purchase the car with the Continentals. I know a dealership is made up of mostly "yes-men" but I did feel like he was being genuine with me. It made me feel very comfortable and confident with moving forward with the car purchase. I know I will upgrade to Michelin when need to, but for now I feel comfortable. I appreciated that they were patient with me asking all these questions and the many others I had (because trust me I ask a lot of questions.) I also managed to be in and out of the dealership in under 3 hours, so if you don't want to waste an entire day buying your next car (especially when you come in knowing every details about the car before you've even set foot in it like I did) you need to come to HareWhen we were nearing the end of my transaction, Josh had informed me that they had not even had the opportunity to take my car through a new car inspection, so he did not want me to leave with it. As disappointing as it is to purchase a car and not leave in it, I appreciated the honestly a lot. Josh assured me he could even deliver the car to me wherever I would be for my job at the time. Even though I explained I would be in Lafayette at the time, he was adamant that he did not mind leaving early on Monday to bring it up to me and then take my old car home. Josh sure did deliver and was incredibly kind and patient while I got to him to exchange keys. I could not stress this enough, that if you are going to purchase a new or used Honda, you need to check out Hare Honda and ask for Josh. Everyone was incredibly kind and p
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November 2023 by Esperanza Habla
Had the best lease experience with Mike Sheldon and Levi Pugh. They went above and beyond for me, and completed the deal in record time. They knew exactly what I needed and didn’t try to sell me anything I didn’t. I’ve leased vehicles for years, and this experience with Mike and Levi was the best I’ve ever experienced. Ten enthusiastic stars. Thanks so much Mike and Levi, you made my day.
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October 2023 by John O'Neal
We recently purchased a 2024 Honda Civic Hatchback from Hare in Avon through Jefferey Grochowski. We had to order the particular color we wanted because it is a rare color for that model. During the entire process, from the initial inquiry to purchase, Jefferey and the Honda finance department were fantastic to work with and made the buying process so quick and easy without any glitches. I think it’s the easiest vehicle purchase I’ve ever had. Sometimes the car buying process can be tricky, but we had zero issues this time around.Jeff was also extremely helpful about providing updates while we waited for the car to be built. We were in and out in less than an hour. Everyone at Hare was very attentive and friendly. I would definitely recommend them for your purchase.
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September 2023 by Derrick S.
By far one of the most non professional dealerships in the city you don't have to look far to realize the finance manager Shawn and sales Jeff seem to not like to do their job and service customers .. it took them 3 days to get back to me about a car. Peoples time is valuable but they drag their feet DO NOT go here they will treat you unprofessional even their counterparts next door agree. Sad when people BBB needs to evaluate them
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September 2023 by Brandi Bonner
Always a pleasant experience at Hare Honda! I worked with salesman Kolbie who was incredibly helpful. He had a great attitude and helped me find what I was looking for. If you’re in the market for a new vehicle I would recommend going to see him!
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September 2023 by Cindy Current
On Sept 7th my parents had the pleasure of working with Austin to purchase a new vehicle. They are in their 80’s and have purchased many new vehicles but have never had better customer service then was provided by Hare Honda and especially Austin. I personally spoke with Austin the day prior and explained my parents needs and he was able to give them exactly what they were looking for. In less than 24 hours after our conversation we were driving off the lot in their new vehicle. Just couldn’t have been a more pleasant experience!
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September 2023 by Chasity Hyde
I had an amazing experience buying my first car at Hare Honda, all thanks to Jerry Uwotah. Jerry's expertise, patience, and genuine enthusiasm made the entire process smooth and enjoyable. He took the time to understand my needs and preferences, guiding me through the available options without any pressure. His knowledge about the cars, financing, and the overall car-buying process was truly impressive. With Jerry's assistance, I found the perfect car that matched my requirements and budget. If you're looking for a friendly, knowledgeable, and patient car salesman, Jerry Uwotah at Hare Honda is the person to go to!Update: Shortly after I encountered some issues with my car, Jerry was quick to step in and make things right. His responsiveness and willingness to assist were truly commendable. I appreciate his prompt and effective service.
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September 2023 by Celeste Ballou
Our sales associate Austin made the purchase and trade-in so easy. He was patient through our decision-making and supportive when we wanted to shop around. After visiting other dealers, feeling pressured and disappointed in the service and selection, it was an easy decision to come back to Hare Honda. Other dealers were adding market adjustments to the MSRP but Hare did not. They also gave a fair offer on my trade-in without having to haggle back and forth. This was the smoothest car purchase I’ve ever had. Both Austin and the finance manager Shawn took great care of us throughout the entire process. I love my new Accord Hybrid, and couldn’t recommend Hare Honda and Austin highly enough!
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August 2023 by Mehmet Turan
I recently purchased a brand new 2023 Honda Pilot Touring SUV from Hare Honda, and I couldn't be happier with the outstanding service I received from my sales representative, Umer. From the moment I stepped into the showroom to the moment I drove off the lot in my new vehicle, Umer ensured that my experience was nothing short of fabulous.Umer's knowledge and expertise were truly impressive. He took the time to understand my needs and preferences, guiding me through the various features and options available in the Honda Pilot Touring. His patience and willingness to answer all my questions made me feel confident in my decision-making process. It's evident that Umer is not only passionate about the vehicles he sells but also genuinely cares about his customers' satisfaction.What sets Umer apart is his commitment to going the extra mile. He worked diligently to find a vehicle that matched both my requirements and my budget, and his attention to detail was evident in every step of the process. Umer's professionalism and friendly demeanor created a comfortable and welcoming atmosphere, making the entire buying experience enjoyable and stress-free.Umer went above and beyond by helping us take pictures with the big ribbon, adding a personal touch of celebration to the occasion. Furthermore, his thoughtful follow-up after the purchase showed his dedication to ensuring ongoing customer satisfaction.The level of customer service I received from Umer is a rare find in today's fast-paced world. He kept me informed throughout the purchasing process, ensuring that I was comfortable and well-informed at every stage. Umer's dedication to ensuring my complete satisfaction truly exceeded my expectations.If you're in the market for a new Honda vehicle and a top-notch car-buying experience, I wholeheartedly recommend reaching out to Umer at Hare Honda. His exceptional service, product knowledge, and genuine care for his customers make him an asset to the dealership. Thank you, Umer, for making my new car purchase a memorable and fantastic one!
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August 2023 by Mihir Patel
We had an amazing experience buying Honda Odyssey at Hare Honda, thank you to UMER who is SENIOR SALES CONSULTANT. He guides us with knowledge about the cars, financing, and the overall car-buying process was truly impressive. With UMER assistance, we found the perfect car that matched our requirements and budget. If you're looking for a friendly, knowledgeable and wide experienced car sales consultant , We would recommend UMER AWAN at Hare Honda.
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August 2023 by Gary Rudolph
Hare Honda takes care of their customers! Salesman Milton Echegaray and Sales Manager Theo Waller are great to work with and totally took care of all the details with my most recent purchase. I’m a repeat customer for a reason - they are thoughtful and do a great job. I love my new Passport and I’ll be back again in the future.
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August 2023 by Nikki Villagomez
Had the chance to meet with Mike Busby this past weekend, and I couldn't have had a better person to help me with getting back on the road. He was very patient even when a family member of mine was getting impatient with the wait. He did his best to get us quickly in and out and settled with all the paperwork. Mike made it very easy to understand and helped me feel comfortable moving forward with my purchase!
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August 2023 by Seth hodapp
Hare Honda was such a great experience. We called in to make sure they still had the car on the lot the night before and the salesman Austin went out of his way to make sure it was still there for us! He was super nice and very informative. Also, Rico in the financing department was very nice and made the whole process smooth. In and out in 2.5 hours! Can’t recommend them enough!