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“Never had an issue going into the branch in person; I prefer it as opposed to the drive-thru. Yes, it's busy on a Friday. Everyone's trying to cash their paycheck. I dislike that their forced, I assume by management, to greet you with a "welcome to huntington" upon entering. A simple hello or how can I help you normally suffices.”
“Woodforest is the best and only bank I will be banking at. Andif you do not bank here.Then you're not banking anywhere.The people are so wonderful and my banker Faith Terhune is the best. May she you get a raise”
“They have caught people trying to use my account before I even know it and they notified me and stopped it from happening every time! They are more than willing to sit down with you and explain any banking issues you may need help with. Mary is extremely helpful and a very nice person!! So far, all of the employees have been very helpful and nice.”
“Absolutely phenomenal branch. Sometimes there can be a wait but that's because they are efficient and thorough with every individual. From mortgage to keeping $$ stored I recommend this place. Staff is bonus! Keep it up Virgil.”
“My mother-in-law banked here for many years and we also had our children's college funds saved here until they needed money for school. My youngest still has part of her funds in her account here. It's a solid, trustworthy place to bank. Good Christmas savings club. Of course, the interest on savings could be better but they also have fair rates if you borrow so, it evens out. (We cashed in a bond once and they made the process smooth and painless.) I could recommend Forum mainly as a good place to start out teaching your children about savings, banking in general, etc.”
9AM - 5PM
9192 E US Hwy 36, Avon
Banks
“My Wife & I opened checking & savings accounts here this weekend. When I called earlier in the week to schedule the appointment, the staff was very friendly and helpful. Everything went smooth and we are now happy Key Bank Account holders. Our appointment was lengthy due to some documents we needed notarized, but Rachel Fox & Grace Martin were very patient, helpful & friendly. They are great people and the kind that we like to do business with! Thank You! You are awesome!!”
9AM - 5PM
10966 E US Hwy 36, Avon
Banks
“Although I live in a big city and am use to the feel of banks in big cities, like inches of bullet proof glass between you and a teller and longer lines because of more people, I can appreciate the feel of a smaller bank. I grew up around them in Indiana. I had to stop into a PNC bank on my recent flight into Indy. I have a PNC account from many years ago of living in Pittsburgh and it has been helpful to have retained it when I visit my family in Indiana from time to time in a year. There is no PNC branch in Vegas. It is good to pop in from time to time to let them know I am alive, as was my intention on this visit. And man am I glad I did for it reminds me of the "emotional benefits" of doing business with a smaller bank. I have never stopped into this PNC location prior to now. Christina, who was like the "concierge" in the lobby ready to assist you with protocol or questions before getting to the telle,r was an outstanding customer service touch I did not see coming. She was lovely, knowledgable, friendly and WOWed! me with the bees knees of customer service. She treated me like a friend. The teller (whose name I do not remember) was equally kind, welcoming and efficient, and not behind security glass. A nice touch for a city girl like me! I do financial business lots of places, but this experience of being welcomed and valued is how it should be at all banks, big and small regardless of big city or small town. You have set the bar for me PNC Avon! Great job! You made me feel like holding on to this account is the greatest financial decision I have made in awhile.”
9AM - 5PM
8598 E US Hwy 36, Avon
Banks
“Love State Bank in Avon. Small Town bank with a heart. I had changed my online payment and accidently canceled a loan payment. My loan officer called me, before a late fee to warn me of a potential problem. What bank calls you to avoid a late fee? The bank may have lost out on some extra cash, but they have gained a customer for life.”
“Exceptional customer service on both days that I visited. The young lady in the office and the young lady at the counter, Shelley. Everyone was extremely helpful and will keep me coming back.”
“I went to the fifth third in Speedway, Indiana on Crawfordsville Rd. Danielle, the branch manager helped me. She was very rude and did not provide correct information. I spoke to Michelle at the Avon location and she provided AMAZING service. She was very friendly and gave complete and correct information.”
9AM - 5PM
9246 US-36, Avon
Banks
“1st time inside the Chase for a while making a deposit and was impressed with the workers wanting to make the experience better- they seemed to want to make sure you got in and taken care of and got out to your liking. Wish there were more businesses who really cared about the customer experience. Maybe this will be the start a new standard in the banking industry since they only make money if you chose them! With banks online and every corner it's looking pretty competitive!”
“I visited the bank in Avon on Monday June 3rd and the woman that helped me with problems I had with credits.
I was very satisfied with her help unappreciated her conscientiousness”
“I love this bank. Been customer for over 10 years. Glad I did become a customer. The lady's are always nice even on Fridays. Thank you for the great service for so many years...”
9AM - 5PM
29 S Avon Ave, Avon
Banks
“Despite ever-changing Covid guidance, this Chase branch on IN 267 and Rockville Rd. manages to continue serving customers while staying sensitive to the needs of Chase staff. The associate that took my call for an appointment was knowledgeable and showed great follow through. Our Chase rep today, Steve Pollard, didn't have a minute to catch his breath between phone inquiries and customer appointments, but he stayed on time and on task. Quite an unexpected blessing I must say!”
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“Opening new accounts was a breeze, thanks to the exceptional service I received. Rosalind and the staff was not only efficient, but also genuinely friendly, guiding me though the process with patience. Mike answered all of my questions, ensuring I felt confident about my decisions. Overall, a positive hassle-free experience that made me appreciate IMCU commitment to customer satisfaction.”