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November 2023 by libby Holmes
I have magnetic dots in bright colors all over my boring black car. The young man at the entrance noticed that I forgot to take them off, and did it for me, then refused a tip. I was glad I didn’t loose a single magnet, and my car now looks spiffy! Thanks!
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October 2023 by Adam Thomas
I had to go through two times because the first time the young lady with the blond hair didn’t use the blast washer to get some gunk off the right side of my Jeep and so the other lady who took my order came over and did it instead. There’s some still left on my back and front window but I’ll keep trying I guess…
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September 2023 by Greg Stanton
Interior line going really slow today! Exterior was fine. But this waiting in line that barely moves forinterior is disappointing. Hope this is not the new standard.Service: Auto interior vacuuming
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September 2023 by Jason Myer
I met the most cheerful & helpful person this morning. Her name is Kat and she was an absolute delight. It was very clear that she took pride in her job and appreciated me as a customer. The whole team did a great job on my wife’s CR-V.
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September 2023 by Mike Skaggs
I have been a club member for several years now. Great program for car washing. I've never been unhappy with the results at Crew.
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September 2023 by Zachary Betz
They do, do a good job of getting your vehicle and even offer a drive-thru interior clean option. But it is pretty pricey tho!.. ??
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August 2023 by Bryan Navarrete
I was there today 8/24 at around 4pm and the girls that helped me were top level customer service! I always receive great service there, but this time it was so memorable that I had to leave a feedback. Both girls were clear, friendly and always with a big smile.Service: Car waxing
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August 2023 by Richard Chhim
This place scratches my wheel. Crew Carwash refused to accept responsibility.Claimed no. 53735 is denied. Crew Carwash lied and cheated to customers. This company run by a scum. This’s not my first times. The my first times scratched my car hood. Crew Carwash has no responsibility. Just to denied my claim No. 53735, stop send a letter. The worst company in Avon, Indiana has no responsibility, moral, and deceptive practices to customers. I wish one strong man shut down this bad company. They no longer scratch people car by car wash. Crew car wash only care about their profits. Crew Carwash don’t understand the damage to the customers’ car. For $17 crew car charged to customer, the customer pay $200 or $300 to repairs by Crew car wash. AGAIN CREW CARWASH has no responsibility. Crew carwash is bad example. The owner reply to better assist you. NO BETTER ASSIST at all. Where’s the better assist? I should have read google review about scratching other customer car. Now it’s a point of no return.Crew car wash claim department are a scam. My car’s rim was scratched on March, 25 2023 by crew car wash. No responsibility for 5 business days. I called to follow up. Crew car wash claim department said the letter was sent to me on March 22 2023. How come the letter sent to me before my car was scratched at Crew car wash? I don’t need answers. Just crazy people work at Crew car wash.Services: Polishing
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June 2023 by Jennifer Shephard
I started my crew membership when crew interior opened in Avon, IN. I’m the beginning the service was outstanding! Sadly as the standards for how the crew members are allowed to dress and behave the service on the interior clean has gone down to the point where I have cancelled my interior service. The staff is no longer held to the same standard of customer service and it shows as the vehicles that are barely clean leave the tunnel. Windows smeared, carpet not vacuumed well and dash is barely wiped off.Save your money and do it yourself.
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April 2023 by Alexander Brian
I have been an unlimited member of Crew and enjoy their friendly and upbeat employees. For the exterior it is great. So when I saw this locations interior cleaning I figured I would check it out. I don’t think there is value is having in such a wait each time to get this done after you have already waited to get the car washed. This is somewhat disappointing and doesn’t match with their on the unlimited on the ready service for car cleaning.Service: Auto interior vacuuming
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March 2023 by eric cox
I live in Georgia and drove back home to Indianapolis to visit family. Decided to get my truck washed after the long drive. As I was going through this CrewCarwash I felt my truck jostled about 1/3 of they way through the wash, as if it had been hit. I got out immediately after the wash and noticed a scratch on the rear left bumper. Got the manager on duty, he took pictures, reviewed the video, confirmed the scratch was not there prior to entering the wash. I was told I'd receive an email within 5 business days. After 9 business days I called to follow up and they said they are denying the claim as there isn't anything that could have hit and the black truck is "hard to tell if it was there" (even though the scrap is white and obvious to see.) I drove 14hrs just to have my truck damaged by this trash company that doesn't even have the decency to stand by their manager who was there in-person. You damaged my truck and refuse to pay for it, remember, God doesn't like ugly. Also note how scratch free my vehicle is and how fresh the white scratch is. I take good care of my things, while Crew Carwash damages them.
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March 2023 by Shannon Stumpf
We took our car there to have it cleaned inside. Worst job ever! They didn't even touch the back cup holders. So many places they didn't even touch with a rag considering the dust still there. Barely touched the back seat with a vacuum. Even gave a $10 tip at the kiosk thing. So wished we looked at the car before giving the tip. Bad job all around. Very disappointed!!
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February 2023 by Sarina Eckart
Very very busy when I went. Could've just been the time of day so make sure you know when to go to avoid a line!My car didn't get fully cleaned and there was still dirt on my back windshield.Plus side, the people that work there are really really nice!They have a good system for dealing with a long line but like someone else said they have you pull up REALLY close to the car in front of you.
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January 2023 by Tianna C.
I was out running errands on a Saturday and was surprised that this location wasn't super busy. Since I'm an unlimited member I decided to pop in and get my car washed. This is one of 2 locations that has the interior cleaning option so I went ahead and tried it out too.Pros: I like the assembly line style of cleaning the inside on the conveyor belt. The staff was super friendly and explained the process. Plenty of signs everywhere to tell you what's going on. Cons: it's an additional $29 monthly fee for unlimited or $24 for one single clean on top of your exterior clean. If you are local to the two areas then maybe you can make sense of both unlimited options.I think I'll stick with my exterior washes and clean the inside myself. It was nice not having to clean though.
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January 2023 by Jason A. Richey
Excellent staff, these guys work hard to make every customer a number one priority!