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November 2023 by jbettis
Brought our Dodge Journey in for a thermostat issue. Dropped it off in the morning and picked it up before closing same day, good as new! We are very satisfied with the service and customer care from Anna and Howard! And the price was a big plus! Definitely will be back if need be and highly recommend Advance Automotive!!
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September 2023 by Charles Leaf
Very pleasant atmosphere. Service was timely and price quoted was the final price. No pressure like dealerships where they pressure you into repairs you don't need yet or find things you know weren't there when you came in. They will inform you if something needs done soon like leaks or worn brakes that still have some life left. They explain everything well. They complete the job you came in for. I am very happy I found them and will bring all my work to them in the future.
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September 2023 by Heather
My fiance took my car to them and told them it was the fuel pump that needed done. 5 days later they call and say it just needs a tune up, the fuel system is fine. They refused to use the spark plugs I already had in the car, and charge 316 for it. The next day the car is doing the same thing it has been before going in, only now the check engine light is on. 2 weeks later the car died on the side of the road. Go to the dealership and it's the fuel pump, like we originally said. Maybe they should listen to customers once in a while.
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September 2023 by Ryan Stockman
The team took good care of me and my vehicle, providing me with upfront and accurate information. Thanks to them, my AMG is back on road, problem free!Services: Tires
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August 2023 by Amanda Galloway
I'll keep this semi-short because I'm afraid no one will read it if I wrote all the good things about these people. Let's just say they are the only mechanics I trust to work on my car. I've been coming here for years now and am familiar with them. As a woman who doesn't know much about cars, I appreciate that Howard is not only competent, but honest with me about what things I need to fix and what things I can get away with. They never take advantage of their customers and the fact they go above and beyond shows they genuinely care about the people they serve. Anna is just as knowledgeable about what's going on and always has a positive demeanor. I love these guys!
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August 2023 by Jennifer McGaha
Love this family owned business. The staff is always nice and are very honest about what is wrong with your vehicle. I never feel like I'm being sold something I don't truly need. They have a great waiting room with a TV, comfy couch, and a restroom. The prices are reasonable and they offer coupons in mail fliers. I highly recommend!
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August 2023 by Lee Badman
Rear brake job, absolutely found a shop I can recommend. Being new to town, there can be stress trying to find a trustworthy and competent repair place. The dealers and chains are generally out for me, just been burned too many times in too many states. I did some digging and found excellent reviews for Advanced Automotive in a number of places, so took a chance. Great people, clean facility in every way, fair prices, and just a very good experience. Happy to give them a great review, and put them among the best I’ve dealt with having lived in many states over the years.
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August 2023 by Daniel Johnson
What's most important for me at the auto repair store. Quality of work? Fair and reasonable prices? Or care and concern and explain what's wrong with your vehicle? My answer is all of the above. Advance Automotive Is the best!!!!Repairing our vehicles is always traumatic. These people are perfect. I chose them based on reviews and location. They are perfect.
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August 2023 by Joey Verhasselt
This place is fantastic. Prices really are fair and everyone was genuinely nice. I had a preventative maintenance inspection done and they provided a clear estimate for what actually needed replaced. After the work was completed, I could feel and hear the difference in how my truck handled. They even followed up with me to confirm everything was going well.Services: Vehicle Inspection
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August 2023 by Charles Vane (Saintmarker)
They are extremely professional and helpful. They explain everything that is wrong with your vehicle and give you an estimate on the costs before working on larger problems.They also have done a bunch of small things for free for me. Overall this is the best vehicle maintenance place I've been to. Highly recommend these people.
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August 2023 by Nighat A.
Nicest people you will ever meet, friendly. Lady at the desk very knowledgeable. Fast service at very good price. Love them
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July 2023 by Geaux_ R.
Went to get my catalytic converters changed. Was offered two prices. 2300, and 1900. Waited 2, going on 3 weeks for the parts. Was told that the parts were ordered from ebay and that the supplier did not know where the part was at. Went to get my truck to take somewhere else and Anna had the nastiest attitude. Told me thats why they don't try to do nice things for people because it always backfires and that I should have paid the 2300.00 price because I would have had my truck same day. She is super rude disrespectful and imo racist because she talked down to me as if I was broke. not to mention she ignored my calls a couple of days out of the week when I called to check on the part. I know this because I called from a different phone and she picked up right away..... Howard from what I know is a great guy but his business is being ruined by Anna... Went to Auto Lab and they had my truck ready in 4 hours.
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June 2023 by Lisa Krejci
If you need your car serviced, evaluated, this is the place. Knowledgeable, professional, when you leave you've made trusted friends you will use again and refer your friends and family to.
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May 2023 by Jake T
We visited a few weeks ago bringing in a car for a pre-purchase inspection. They were incredibly friendly and pointed out a few issues with the car that needed repairs. When we mentioned we were not sold on the particular car, they reinforced our decision and even mention what to be on the look out for as we continue our search. If you live in the area, I would highly recommend them. You will have an honest mechanic for life.Service: Vehicle safety inspection
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April 2023 by Leigha Rutan
I've been bringing our vehicles to Howard for multiple years now. We absolutely love the service we get. There have been many times that we've had just something very minor wrong and they've not even charged us to repair it. This is a place that I would recommend to anyone for all of your car care needs. They are absolutely wonderful best in the West side of Indianapolis and the Avon area.Leigha and Patrick RutanServices: Air & cabin filter replacement
