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March 2024 by Brittany Calopietro
Christine from the Austin Indiana office did my taxes yesterday, and she was very dedicated and help me so much. I had 3 years of taxes to do, so was definitely in over my head, and it took over 4 hours of her hard work, with legit taking only one break, and she finally got it finished, and still kept a great attitude and a smile on her face. She made me feel less like an idiot for waiting so long, due to being in over my head and it just getting worse and worse… and made me feel like she actually cared about helping me and I couldn’t be more grateful that she did! She’s amazing! She’s been there 18 years, and they are a small yet very busy office, so hopefully one day she not only gets a well deserved raise/bonus, but some bigger recognition for her dedication and hard work, and for almost 20 years of it at that!!! Thanks Christine!
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February 2024 by brittany carman
Very friendly and efficient!
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February 2024 by Zach Cheatham
My wife and I have used Jackson Hewitt for years and this year our normal tax expert was out of office due to being under the weather. We came to the Austin Indiana location and Christine Yount was the lady we got for our tax preparation. She was extremely friendly, extremely helpful, and we could not have asked for a better person to help us. We will continue to use Jackson Hewitt and would definitely recommend Jackson Hewitt in Austin, Indiana to anyone looking for tax preparation. Thank you again Christine Yount.
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February 2024 by Shonda Hatton
Love the ladies there
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December 2023 by Tasha Estep
I love jackson hewitt.. Christian (I think is how u spell her name) and Linda are the sweetest people and have so much patience
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May 2023 by David Brown
I have gone here for years and have always received the best service.
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April 2023 by Phillip Wood
Overall, I had a good experience at the Jackson Hewitt office in Austin IN, where Linda did my tax preparation. Only two things seem to concern me. Before beginning on my taxes, I asked what the charges should be as I had a pretty basic and fairly simple tax preparation. I was told a price, then given a price for the “special” they were running of 1/2 off. When the job was completed, I was presented with a bill that was double the price meaning that the price I paid was the original price without any discount. The second thing is that when my taxes were completed, I was offered the option to buy insurance covering any errors made on my taxes. Shouldn’t a professional company cover their work? This practice made me a little uneasy
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March 2023 by Teresa Coleman
My experience with Jackson and Hewitt was phenomenal. My tax preparer Linda Cavendish at store# 16030 was knowledgeable and professional. She was very friendly, and went above and beyond to help me in each and every way possible.
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March 2023 by Richard Brewer
Had to wait to long once at office over computer dysfunction which makes me leery of using JH again and i have used them for years now not happy
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March 2023 by Robert Johnston
The lady was very inpatient confusing with questions not explaining my young daughter and I told the lady this her 2 nd time doing taxes
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March 2023 by Stephen evans
Jackson Hewitt tax service..in Austin Indiana don't go there over charge you and they hade different people doing my taxes..?
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January 2023 by LaVonna Richey
I have been going here for several years now and whenever I walk threw the door they remember your face. Even though I'm only there a few hours out of the year I can see that the ladies deal with alot of \\\"Karen's\\\" and no matter the situation they handle everything in a professional manner! I wouldn't go anywhere different to get my taxes done ?
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January 2023 by Amy Markwell
Christine Yount just did my taxes and was absolutely great. Outstanding customer service and just plain nice. Professional and friendly. Will definitely be a return customer.
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January 2023 by Connie Jones
Christine Younts assistanced with my tax returns she was very knowledgeable and was happy to help in every way Jackson Hewitt has done a great job for I recommen them for your tax needs.
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January 2023 by Jeremy Pavey
Terrible. I've used Jackson Hewitt for years and because of the way I was treated and the way my taxes were handled I will not be using them again. The experience was unexceptionable. A complete waste of my time. I've even cancelled my filing with them and I'm going to a new company
