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December 2022 by katelyn burns
Everything takes twice as long to deposit and twice as long with the pending transactions. My other bank does not have this problem. Not a fan of the customer service. Wouldn’t recommend.
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October 2020 by Nicole Proxmire
Breanne is the best! Everyone here has excellent customer service! A great bank to work with!
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June 2020 by Randi Harvey
I was a victim of a scam caller that used the One Call Center number to call me.. They ended up taking every penny I had from all three accounts. I was a crying mess, but Lake City's STELLAR call center and Auburn branch ladies took the most amazing care of me. The Customer Protection Services team had my issues resolved and money back in my accounts within 24 hours. Customer Service is everything!
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February 2020 by Nadine Cummins
All the staff are very personable and friendly. Really a great place to work with and everyone is so knowledgeable!
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August 2019 by Kathy May
Hours are not typical banking hours so it is confusing to try to remember. As a non customer I have found it difficult to cash a check written to me drawn off their bank on multiple occasions. These reasons alone would keep me from banking there. I expect a bank that I deal with be friendly and curtious to not only myself but anyone I may write a check to.
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March 2019 by Lukas Estep
Rather rude. Unimpressed. Won't use this branch again. If I don't just switch banks entirely .
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July 2018 by Molly Sue
Most of the ladies are wonderful to work with but the lady with the short brown hair is terribley rude. She acts like she you're a bother to her and I've witnessed her be rude to other employees as well. Other than her, the place is wonderful!
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December 2016 by Naomi Everetts
They are very nice people to work with on your finances. They not only work for you, but they work WITH you. Very nice place to do business!!! Thank you!!!
