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January 2024 by Tina Lewandowski
Rude employees. Don't follow through on commited refill times. Waited as long as 45 mins on hold. Very slow.
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January 2024 by Boiler1 Boiler2
Very POOR customer service !Pharmacy Drive thru was not open during freezing cold weather. Sign on window said for service please come in. This was on a Sunday and they were not busy nor was this during their designated lunch time.
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January 2024 by Amber Terry
Extremely long lines no one helping but one girl even though there fully staffed
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January 2024 by tau marie
I don't recommend CVS in auburn. I went to go give my son his medicine and the protection deal was broken. and we didn't even get the eye drops that were prescribed for him.
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January 2024 by katelyn burns
Pharmacy staff is not polite or helpful. Would not recommend.
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December 2023 by renee rivera
Tonight was a great and speedy experience at the Auburn CVS. I find every single time I enter I am asked if I’m finding what I’m looking for and the staff are very helpful and friendly. What I also appreciate is the variety of unscented or “safe” cleaning products for my sensitive skin. They carry the unscented store brand laundry soap that I.don’t find at other cvs’s nor the quality of product elsewhere either. I am very grateful for this store keeping it in stock and when I can’t find it on the shelf, they are eager to check the back stock and bring it out with a smile. I leave this store each time feeling helped, cared for, seen and important. The staff are always with joy and serving. That can be rare. I appreciate the cleanliness of this store as well and ease to find things.
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November 2023 by Missy Schott
I like the quality and variety of items available at CVS. The staff at this CVS have always been helpful if I need to ask a question.
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October 2023 by Doreen V.
Horrible pharmacy! Took over two hours to answer there phone. When they finally did they told us first thing in the morning your meds would be ready to pick up. So we show up at 945 in the morning..and they still are not ready. They not even pills they need to count out, it's diabetic sensors they just fill..don't use CVS in Auburn.
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October 2023 by Tina Moyer
They are clueless!!! I only use them when I have to because of my insurance. I called to talk to someone and an automated system said they were closed until 2 for lunch!!?? What pharmacy completely closes for lunch. Especially a big chain pharmacy like CVS!!!! Their total review is a 2 star!!! That’s terrible.. Get it together CVS!!!? it seems like it’s always something when I come here.
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July 2023 by Camilla Prince
Specific to the pharmacy. Too many things to list. Recently had surgery and my surgeon didn’t want to send my prescriptions to CVS because of all the issues they have had for patients so they called into a different pharmacy.
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July 2023 by Kevin Hough
CVS Auburn store is top notch! Manager does everything she can to make your shopping experience great!
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June 2023 by Richard Brown
Worst business I’ve ever dealt with, they don’t even answer their phone. Their recording tells you your prescription is ready and when you go there it is not ready.
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May 2023 by Kayla Purdy
Normally, the gal with dark blonde hair working is so nice! However, today when I called, Kayla, was incredibly short with me and just rude. It's so unfortunate I am required by insurance to fill my scripts here.
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April 2023 by Michelle White
This review is for the pharmacy only as I do not utilize the rest of the store. I just moved to the area, and as a result, had to transfer pharmacies. I did not expect my first visit at a new pharmacy to go smoothly, but it did! I was so impressed and I look forward to continuing business with CVS in Auburn IN.
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February 2023 by Pat Ayers
I can't give them less than a star, or I would. The pharmacy is a joke. They close when they feel like it they don't keep the hours that are necessarily posted. Also you ask for a rush order they say it'll be ready at a certain time you get there 8 hours past that time and it still isn't ready. This is a sorry excuse for a pharmacy
