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March 2024 by CHRISTENA WALKER
I had a themed birthday party to go to and was panicking after finding nothing acceptable to wear in my wardrobe. I walked into Betsey's and told the gals what I was looking for, on a time restriction. They put me in a dressing room and brought me outfits they thought would go well for the event and found an outfit I loved in no time. These gals are wonderful and saved my evening! I will DEFINITELY be returning!
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December 2023 by Megann Smith
I purchased items from this boutique 2 months ago and my items were shipped to the wrong address. The store would not re-send my items or refund my purchase. I do not recommend
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October 2023 by Rebecca Slone
Love the girls who work here. This Shop is super cute!
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October 2022 by Shannon Vogel
The staff are so friendly and helpful.
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October 2022 by Frenche Salaiz
Been there several times and always find goodies to buy
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December 2021 by Tamara Mathers
Love this boutique
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December 2021 by Mary Robinett
Good service and prices
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November 2021 by Samantha O'Neil
HORRIBLE experience. Ordered online and there was no where that said clearly can not return of a FULL refund.... I ordered a lot and the fact that I can't get any of my money back is really aggravating... Almost all businesses offer full returns. The quality of the clothes were cheap and sizing was completely off.... Save your money and buy from a trusted website that allows you to return the clothing and sells quality products. I will NEVER buy from this place again and I hope to save others the headache. I emailed their customer service and they redirected me to their website in the small print of return policy. They should have in BOLD letters at checkout that allows you to acknowledge that there are no cash refunds. Again, SAVE YOUR MONEY AND GO ELSEWHERE.
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September 2021 by Audrey Liz
Very friendly people, cute clothes!
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May 2021 by Whitney G
Surprised I have never been in this place before, they have SO MUCH stuff! I was shocked. They sort of have things organized by color, and then complimentary colors are in the same area so you can get a good idea about outfits. Lots of dresses, blouses, chill shirts, pants, shorts, and jewelry.A lot closer than the mall so if I ever need something I'll try this place first! Close to the ACD museum so you can make a little day trip out of it.
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March 2021 by Nadia Boyer
Beware if buying something online, their return policy is very vague on their website. They ONLY accept returns or exchanges to their Rockford store. If you have to return something they make the BUYER pay for return shipping. So if you buy something you better make sure you like it and it fits because they are NOT willing to make it right unless you pay more money, even with the prices of their items!! They just keep sending their return policy to the customer when the customer asks about exchanging items. Not worth the headache, tons of boutiques that offer better customer service!!
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August 2020 by Patricia Imhoff
Very helpful staff. Great selection of clothing
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June 2020 by Kristin Canul
Great selection of clothing! Love this place!
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February 2020 by M Kemerer
Love the clothes and very friendly service.
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August 2019 by Kristin
Great selection of clothing! Love this place!
