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November 2023 by Mike Eccles
Josh was very thorough, knowledgable and kind in his service. Will definitely continue to use them. Wonderful experience!Service: HVAC system maintenance
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November 2023 by Ann Clifton
I had called another company, Home Comfort Experts. They were supposed to show up on Monday. As of 5pm on Monday they had not been here. I called & said it could be up until 10pm! I called Northeast Mechanical on Monday afternoon & a technician was here by 1pm on Tuesday. The technician, Joel, was very professional & was able to assess & fix the issue. My home was at 60 degrees when he came out. It is now starting to get warm in house and now that the snow flurries are starting, I’m very glad to have heat.Service: Heating system repair
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November 2023 by Andrew Tredo
To start I’d like to say that I’m amazed with the help I received from Jules from Northeast mechanical today. I thought this company was in Buffalo and I called them to help me with a furnace problem. Jules came on the phone and he was very thorough in helping me diagnose the problem with my furnace. We laughed that it would’ve been a long service drive for them to come out from Indiana to Buffalo, ny. Respectfully Jules was kind, courteous and helpful and even called me back a couple hours later to make sure my furnace was still running as a follow up. What a great company definitely use them for your service needs. -Andrew T.Service: HVAC system maintenance
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November 2023 by Steve Mcelhoe
. I had been told by a company who did our annual furnace inspection that we had a cracked heat exchanger and the furnace had to be shut down.I went to Home Depot in Auburn Indiana to inquire about a new furnace and air conditioner They said they use a local contractor for sales and installation and that someone from Northeast Mechanical Services would call me. I was contacted by David Roebel who is the owner of Northeast Mechanicsl Services. We scheduled an appoinntment and we met 2 day's later. In the meantime I had other contractors give me bids but I wanted to heae what David had to offer befiore I made a decision.I was pleasently suprised with Davids knowledge of HVAC equiptment and he pointed out things I should know so I coukd make a more educated decision.One thing I did need was some time between the removal of the old equiptment and installation of the new. I needed to level the utility room, put down new flooring and paint.David said it would not be a problem and they would work around my schedule.I actually asked another company about delaying installation and he added an additional $1,800 to the total cost which was unacceptable !The two insallers who work for David , Scott and Miciah arrived on time and both were polite, courteous and very knowledgable. They removed the oldequiptment, cleaned up the area and went on their way.I was able to complete the work on the utility room within a week and scheduled the installation. Scott and Miciah installed the new system in a very profeesionsl manor and even helped reinstall some duct work I had removed when leveling the floor.My wife Cathy and I are extremly happy and satisfied with our new Bryant furnace and air conditioner.I would reccomend the Home Depot and Northeast Mechanical services for your heating snd cooling needs.They went out of their wsy to accomodate me and their pricing was excellent.Thank you David, Scott and Miciah for making a stressful time managable, and for the excellent priducts and customer service you gave to us !
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October 2023 by Margaret Bruce
I received exceptional service! The installation technicians for my new furnace and air conditioner were professional and personable. They know their business. They answered my all questions and concerns. Most important, they explained the logic and "whys" of what they were doing. They had to remove old equipment in a very tight space (only inches of "wiggle room") and they made everything work! The attention to detail was really impressive, not just the functionality but the esthetics too. I wish I had before and after pictures to post.
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October 2023 by Tammie Billingsley
I reall like the tech JoelHe was very professional. And answered many questions that was of my concern. I really appreciate the expertise and knowledge that he has and the professionalism and kindness that was given. It is good to know that we still have individuals that take the time out to make sure all needs are met, and all questions are answered. Joel is a great asset to your company and I appreciate the services and the quality of your company. Thank you for being prompt and professional and an expert at what you do. Thank you.Service: Heating system repair
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October 2023 by Kami Fisher
Friendly and thorough. I have had many big name companies tell me I need a new furnace (it's 11 yrs old) and they informed me it was in great condition. Listened to all my concerns and explained everything to me in detail.Service: HVAC system maintenance
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October 2023 by Nicole Hill
The service man called before he came. He was polite. He installed the filter that I bought. He checked my furnace. I was surprised though that he didn't bring in a shop vacuum to clean the furnace. The paper work said he cleaned the furnace and checked the water heater.
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August 2023 by Angie H.
I am beyond satisfied with the service that I received when my a/c needed repair. Joel was knowledgeable and courteous. He explained every step and took the time to answer my questions. He completed my repair in an efficient and timely manner and the cost was significantly less than I expected. I would not hesitate to call Northeast Mechanical in the future or recommend them to someone in need of hvac services.Service: A/C system repair
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August 2023 by Chase Gibson
Excellent company with outstanding service. Every person I've had contact with is friendly, knowledgeable, and doesn't get too annoyed with all of my questions. Couldn't recommend a better hvac company. Could have saved money calling these guys first before some of the competitors.Services: HVAC system maintenance
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August 2023 by Rich Hall
When they installed the new A/C unit, they used my new power disconnect, whip, and old lines running into the house. I really thought that they would give some sort of discount for using all of the stuff I already had. I guess not. I was told that my furnace was too big for my house and that they would have to slow down the fan so the new AC unit would work correctly. That didn’t happen. Not sure if I will use this company again.Services: A/C system maintenance
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August 2023 by Michelle Bennett
Absolutely love josh and all the help he provided. He is definitely a great employee of yours and will definitely have him out to the house again if we need him.Services: Heating system repair
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June 2023 by christine olry
Was looking for honest, trustworthy company to provide maintenance for my A/C and furnace. Signed up for maintenance plan, and was very pleased with their first visit. Doug was very down to earth, knowledgeable, and willing to answer all of my questions. Definitely happy I chose to go with Northeast Mechanical!Service: HVAC system maintenance
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June 2023 by Allyson Schlegel
Every technician I’ve spoken with from Northeast Mechanical has been incredibly professional, respectful, and kind. They also are honest and reliable, and have saved me money on multiple occasions. I cannot overstate how much better my experiences have been with this company than others in the Fort Wayne area. Northeast Mechanical has definitely earned my loyalty as a customer.Services: A/C system maintenance
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June 2023 by Tavaris Davis
The owner himself came out and looked at everything and gave me a good price for replacing everything. He has good conversation and explains everything very well and in detail on what you are getting and what they will be doing step by step. The installers are quick and very professional.Services: A/C system maintenance
