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July 2024 by Angelia Hubble
HORRIBLE Customer Service!!!
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February 2024 by mreo Jones
Bad customer service not friendly at all
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January 2024 by Richard Hiles
Great staff ? ?
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June 2023 by Steve Arnold
Friendly people.
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April 2023 by Jeremiah (with Dane Contracting)
Awesome customer service. Quick and easy every time, whether inside or drive thru. Thanks for your prompt and cheerful service !!!
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September 2022 by Luke Brehm
Wonderful customer service and care every time I visit! Everyone here has been so professional and helpful to both my family and business needs!
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October 2020 by Jake M
Great bank!! I love it!
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August 2020 by Demetrious Kelley
They have been so wonderful to me everytime I come there. I love that they give my animals a treat everytime that they are in the vehicle with me. Best customer service.
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March 2020 by Lisa Mason
My husband went to first merchant bank on 1526 E 53rd St, Anderson, IN 46013 on 2/ 27/2020 to withdraw our tax money from a netspend card. However, we didnt pay to much attention to the bills we just paid attention to it being the correct amount of money. Today, as I went to walmart to get items for our household, the cashier informed me that that one of the hundred dollar bills was fake. So I instantly took it to my bank because I thought she lying or didnt know, however, my bank confirmed it was fake. Yes, its my fault I didnt check the bills fully but yet I didnt think a bank would give us a fake bill. I did contact the police and I will be going to the bank tomorrow as they open I just want everyone aware of this... Lessons learned always check your bills no matter where they come from.
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February 2020 by jerrilee cave
I have banked with this place for 30 years
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December 2019 by wengie wendy
Great bank!! I love it!
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December 2019 by Cody Mcdole
Terrible customer service , they charge over drafts within hours even if you didn’t know you over drafted , and tried to turn in money same day
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September 2017 by Barry Teter
Friendly staff. This branch also has drive thru service and exterior ATM machine.
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February 2017 by Caleb Riggins
Bad customer service