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October 2023 by Anaïs
I had to order here because my order on the original shop of the artist kept being delayed until it got cancel, more than a year and a half later after ordering.This vinyl was one of my most wanted one so a friend of mine recommended Elusive Disc. I could not be happier that I trusted him on it - the vinyls were greatly protected and arrived in France in mint condition.I'll definitely order more on this website and cannot recommend it enough. Thanks!
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October 2023 by THG TCHR
The Elusive Disc has a nice selection of desirable items. Their prices are always competitive, and their service is very good. Items are packed safely and shipped promptly. I look forward to doing business with them again.
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October 2023 by Eric Rickard
Very quick and packaging was bulletproof! Had ordered from another company that was showing as a pre order. I was then receiving emails on a regular basis explaining that this item was in stock. Waited 3 months and the reply was always, “We are so sorry for the inconvenience. We understand if you would like to cancel. Told them no and that I would wait. After getting the last email stating that this record was “in stock” I called. They blamed it on the distributor. My reply was that I understand that, I just don’t think that they knew what the term “in stock” means. I went online to elusive disc ( since this album was so elusive) and had my doubts. 1. This company said they had it “in stock” 2. They were receiving it from metal blade (the same distributor). It was playing on my record player in 3 days! I know it’s not the end of the world and things aren’t gonna crash because a Fates Warning album didn’t reach me as quickly as I wanted but at least these guys did what they said. I’ll pay for that all day long! Also when I went to cancel with the other company they gave me a hard time and said they hope it wasn’t already out for delivery. I told them that I didn’t think that was going to be a problem and that they should call this company and get the definition for “in stock”. I wonder if they called?
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September 2023 by Brian Quigg
I recently placed an order for several items and unfortunately one of them did not work right out of the box. I contacted Elusive Disc and they resolved the issue immediately. Actually they did much more than what I would have expected! I will definitely be a return customer.
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August 2023 by Lilliana G
Bought a Stranger Things vinyl record from ED, shipped the next day and arrived within a week! Was packaged securely to keep the record safe and in perfect condition. Will absolutely be buying from them again!
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August 2023 by Jeffry Riley
Just fabulous! The jacket is beautiful and the sound is amazing! Very good packaging. I received this selection in excellent condition!
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July 2023 by Wilson Lem
I have been a long-time customer of Elusive Disc and have been extremely satisfied with their level of service and the quality of their products. Recently I purchased the Patricia Barber 1-step vinyl of her Nightclub album. One of the LPs had a defect that I could not remove. When I contacted Elusive Disc, they responded immediately by sending me a replacement disc. I could not have been more pleased with this level of service. This is the type of response one would expect from a trusted bank or your doctor's office. To get it from a company that sells music, well that's just extraordinary! A definite 5-star!
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July 2023 by Doug Haines
The center hole enlarger is one of my favorite pieces for the hi-if. I use it ALL the time. So many records have such small holes they are a fight to get on and off. Is it pricey, yes. But really well made with a protective cover to keep the cutting edge sharp. Love it!!!
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July 2023 by sidney burch
The thing that stands out with Elusive Disc is the service. They ship quickly and it arrives usually within a few days. Also when you call them you speak to an actual person. They also pack your shipment securely. One of the better companies out there.
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July 2023 by Jaime Gonzalez
I have been a fan of "Friday Night in San Francisco" for decades. When I heard about the publication of "Saturday Night in San Francisco", I just had to get it.This high quality version sold by Elusive Disc is fantastic. The shopping experience at "Elusive Disc" was great.Thank you!
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July 2023 by Julie B.
I enjoy doing business with Elusive Disc.The Japanese Mylar LP Sleeves that they sell are the best sleeves money can buy. MUCH better than other cheap/flimsy sleeves on the market. And Elusive Disc offers them at a fair price.
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June 2023 by Ishmael Ordonez
I browse many online retailers for hifi audio equipment including Elusive Disc, Inc. EDI has a wide selection of both high end and budget audiophile equipment. For the Lehmann Audio Black Cube phonostage I chose to go with EDI due to its reputation and professionalism and I was not disappointed. The only snag was not being able to use my credit card straight away and I was guided to set up a PayPal account first. It took some extra time and effort but once set up then you're in the EDI system for easier future transactions. Package arrived within a few days as indicated in the email. The equipment was well packed and it arrived with no scuffs or bends on the primary product package. Communication by email was easy and they even called when needing clarification. Good customer service. Good products.
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June 2023 by Christopher Kox
I appreciated that I could phone and talk to a real person. In phoning I could obtain information about a product coming slow to the market, and hence was able easily to cancel one order and purchase a different disc with little trouble. The difference in billing was conveniently invoiced with PayPal, and the exchange went off without a hook. Most people might think this is routine but this kind of service, particularly for smaller niche companies, is what makes a difference and is deserving of support. The discs are sometimes elusive, but the staff is not.
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May 2023 by Jennifer Ridings
Lovely shop to deal with! I ordered a not so easy to find vinyl record and it was shipped immediately and packaged with care. Emails to update me on the status of my order were sent regularly. I'd be more than pleased to recommend Elusive Disc and hope to purchase from them again. Thank you!
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May 2023 by James O'Malley
I buy a lot of final records to add to my collection off of this Cox. I found that they are very responsive if I need help and so far after at least two dozen purchases from all different individuals, I honestly can say I have had no problems with the product delivery or payments so very pleased items are exactly as described. Maybe I’m just lucky, but I am very fortunate to have found this company and to be able to find very hard to find albums a lot of times.
