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June 2024 by Carissa Dinsmore
They are very rude I came in with a question and both of the ladies at the front caught a very nasty attitude… very un professional and mean people if there was a way to get them fired I for sure would
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March 2024 by Jody Haarvey
The last two times I have been to the pharmacy the workers are not pleasant. No hello, no smile, nothing. When they ask you what you need it's very rude sounding. There is also no "thank you, have good day" when the transaction is finished. It's not a good atmosphere to walk into. I work with customers all day, and I always have a smile and hello for them, it makes the day a litttle better.
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January 2024 by S P
Whoever is in the pharmacy named Sandy really needs to work on her people skills. Very rude and in a hurry to get you off the phone.
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January 2024 by J S
Scheduled a Drive Thru test online. Called to confirm this location does drive thru testing. Was told I needed to schedule online—I did. So, I show up and I am told they do not have the supplies for drive thru testing. Wow. Thanks a lot.
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December 2023 by Brenda Cunat
I was treated very rudely by your associate. I tried using the self check out it failed. The cashier came to help me than grabbed the item I wanted to purchase and proceeded to go help someone who walked up to the counter while she was helping me which was very rude. That was the last purchase I will ever make at CVS. Walgreens Walmart and Meijer all sell the same stuff and have better service.
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November 2023 by Melisa Cooper
I normally love and never had an issue with CVS. But today I was at the hospital for bronchitis and I called CVS to see if they had our new insurance in their system. The woman on the other end was very nasty and rude. Not sure if she is overworked and underpaid… but I simply called just to see if they had our new insurance since one of the meds was not covered. We, as a society need to bring back caring individuals that not only have empathy for others but good customer service skills. This woman did not have either
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October 2023 by Greg G.
I scheduled mine and my wife's vaccinations two days in advance. When the day came to get our vaccinations, we went to the stores pharmacy and was told by the pharmacist with a smile on his face that they were out of the vaccine. I asked why we weren't notified so we wouldn't have to go out in the downpour that was going on? With a smirk he just shrugged his shoulders and didn't even answer my question. Needless to say, we won't be doing business with them anymore. This is the store on 38th and Main St in Anderson In.
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August 2023 by K Etchison
Literally the worst pharmacist , They are so rude to people. I really don't see how they can even have a job
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July 2023 by Lindsay McQuitty
Horrible customer service. Yikes.
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June 2023 by James Miller
Very helpful
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April 2023 by Sheelah Socks-schmidt
Employees are super nice here and the manager Kelsey goes way out and beyond to help me..I will only go to this store...so clean and very stocked..
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March 2023 by Steve Davis
Service sucks,slow,always lines at pharmacy inside and out.
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February 2023 by Madison Kilgore
Scheduled a COVID test because I’m sick and need one for work. Drove 20 min away and was basically told I’m out of luck because it wasn’t in their system, even though I showed them my appointment for the day, time, and location as well as my confirmation number. Going to have to waste more of my time getting out for a test even though I feel horrible.
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December 2022 by Elizabeth Sczesny
Now that they have a self checkout they have no customer service up front.
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November 2022 by Mandy McClure (Shorty)
They used to be my favorite pharmacy but they kept filling my scripts before I even needed them. Now it takes them forever to fill just one script
