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February 2024 by Mark W.
They need to do a little less chatting to each other and start paying attention to the customers!
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November 2023 by Jon G.
Decent, but the self checkouts are way too backed up sometimes. Expired stuff is sometimes sold here too but ultimately it's convenient for me whenever I need to buy something and this is the closest option for me as well
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May 2023 by Grace J.
Young lady in customer service totally unprofessional and rude. I thought the customer should be treated with courtesy but they don't care and blow you off.
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March 2023 by Elora H.
This self service bring the norm is a pain. It just makes the personnel that much more unresponsive.
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August 2022 by Dave P.
This is medical clinic at Walmart Zion should not have a license to practice. This location is not open the hours they are posting! They are closing early on multiple days but have not informed the public. I drove an hour to this location today to get needed medical help, only to find it was closed early, but their posted hours haven't been changed to alert the public. This business is totally irresponsible and it's not fulfilling its obligation to the public. Why does a business like this think it can treat the public so frivolously? You're in the medical business, it's a serious business, you would think you would treat it as such! I'm very disappointed in the clinic at Walmart and I don't know if I could ever trust one of your locations again. I'm going to go to Walgreens for the first time and use their clinic, I would rather give them the business. Frankly I don't think I can ever trust this organization again!
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September 2021 by cheryl s.
This is by far the worst Walmart in America!! They cannot get a grocery order right to save your souls. I have stopped their service and my last order was so jacked up where the driver picked up a gallon of fabuloso in place of laundry detergent- how dumb is this?!?! Does the driver shop because I got 3 wrong items and 1 right item in a 20 item delivery- really? Then told I would be reimbursed- great customer service? Wrong!!!! They didn't do what they said were doing- bye bye Walmart!! There goes about $5500 a year!!!
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April 2021 by Jane K.
I had the most wonderful experience at the Zion Walmart. Two female employees, Tanya and I'm sorry I didn't get the other girl's name, were beyond generous helping me pick up something that was almost impossible to get in my car. I was so impressed by their over-the-top help.
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January 2021 by Kimani H.
CUSTOMER SERVICE AND MANAGEMENT IS SO AWFUL!!!!!!!! They can't answer the phones. They don't follow the COVID guidelines. I had to quit that job quick as possible. It was not comfortable to work there at all. Managers are not good leaders. They let workers do whatever they want. They can't even help with a simple stuff. Have you waiting for hours. Wish I could give you guys Negative stars.
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July 2020 by Brian O.
This place customer service is awful and trying to get a hold on somebody is terrible. Thats why I switched to target. At least there I can have good customer service.
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March 2020 by allison n.
I am so disappointed every time I have to shop at this Walmart. It is nearest to my house. It is often the only option I have, and it is the biggest, most frustrating part of my day when I have to shop here. We all know that Walmart is A money making machine. But we are victims to the understaffing or under trained staff members here. Managers that never check on the workload of their staff or the line in their customer service department customer service professionals who never make eye contact with the nine people waiting in line for a simple transaction. Customer Service employees that never pick up the phone or the radio and demand assistance from a supervisor or a fellow staff member. Promote Heather and take instruction from your pharmacy. The pharmacy is eager to please and informed and responsive even when they are swamped. Corporate should get their butts over here and take a look at the store and fix it. It's an outrage.
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December 2019 by Sabrina A.
The young lady that is a manger, she's very unprofessional. They check your bags as you leave the store with products you buy off line and because there scanners doesn't say anything about the purchase they give you a hard time and talk to you like you're stupid. The manger needs to learn how to treat people/customers. I will now travel to a different Walmart this is ridiculous.
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August 2019 by Kristi D.
The deli here is laughable!! I have sat for 15 minutes with two deli workers just looking at me and two other customers as if we are not waiting for them to help us.. it's ridiculous!! There is no caring or pride in the job they do have. Apparently, me needing deli food at the deli counter they WORK at is not high on their list of things to do.. standing around making small talk and looking at the waiting customers is more entertaining to them!!
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May 2019 by Andrew G.
A terrible store. I stood at the money center for five minutes. One associate helped a person on front of me, the other two stood there and talked, never once asking of I had a question or using the second register. I simply left. They have the worst employees of any Walmart I've ever been to.
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January 2019 by K B.
The old fat white ladies that are titled as "Greeters" never stand up and actually greet you. Most recent visit my family and I came in and my 22 month old waves and said hello. He's learning to speak and greet people. The RUDE old hags ignored my child and the look of hurt on a 22 month olds face is something that is heartbreaking. On the way out my husband chatted with our son so he would be distracted while the ladies ignored us while we left - which still happened , all three gathered together chatting and ignoring customers. Not to mention, i think it's company policy to check receipts if there are large items outside of bags....so I guess my gigantic box of diapers, pack of water and new pack and play under all of my groceries didn't phase them. I wonder how many will actually did steal that day due to all three bags ignoring customers. I usually don't get nasty in reviews, but the way they ignored a child, not an ounce of respect will be given. CHANGE TOUR GREETERS TO PEOPLE WHO CAN STAND AND ACTUALLY DO THEIR JOB!!!! I will be going to corporate regarding this.
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August 2018 by Sandra W.
If I could give this store a zero I would do so. The reason for this low rating is the fact that this store stops paying customers who have just checked out at the registers and asks to see and check their receipts. I have asked why they do this and I have been told as a "PRECAUTION." A precaution?? I had been a regular customer. Is this the way to treat regular paying customers??? If they are looking for shoplifters, why not pay more attention to who is shopping in the store with shoppers and security? It is offensive to treat customers in such a manner. This Walmart is the ONLY store in the area that has such a practice. Shop elsewhere where you are appreciated as a paying customer instead of insulted by being stopped as you leave the check outs. No excuse for this .