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June 2024 by Nancy G.
Zion walmart locked the doors on my blind sister and my 10 yr old nephew today because she couldn't show the receipt and the security wanted her to take him to me like how if she's blind!! had the worse experience not ok at all! mind you my nephew suffers from anxiety
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February 2024 by Mark W.
They need to do a little less chatting to each other and start paying attention to the customers!
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November 2023 by Jon G.
Decent, but the self checkouts are way too backed up sometimes. Expired stuff is sometimes sold here too but ultimately it's convenient for me whenever I need to buy something and this is the closest option for me as well
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June 2023 by Rudy F.
Friendly staff but it took 5 hours to complete an oil change and tire rotation.We arrived as soon as they opened at 7am to get an oil change and tire rotation. There were 2 people ahead of us. They said the wait would be 2-3 hours. 5 hours later, we finally got our car back. This was our first time here and we will not be coming back.
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May 2023 by Grace J.
Young lady in customer service totally unprofessional and rude. I thought the customer should be treated with courtesy but they don't care and blow you off.
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March 2023 by Elora H.
This self service bring the norm is a pain. It just makes the personnel that much more unresponsive.
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August 2022 by Dave P.
This is medical clinic at Walmart Zion should not have a license to practice. This location is not open the hours they are posting! They are closing early on multiple days but have not informed the public. I drove an hour to this location today to get needed medical help, only to find it was closed early, but their posted hours haven't been changed to alert the public. This business is totally irresponsible and it's not fulfilling its obligation to the public. Why does a business like this think it can treat the public so frivolously? You're in the medical business, it's a serious business, you would think you would treat it as such! I'm very disappointed in the clinic at Walmart and I don't know if I could ever trust one of your locations again. I'm going to go to Walgreens for the first time and use their clinic, I would rather give them the business. Frankly I don't think I can ever trust this organization again!
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September 2021 by cheryl s.
This is by far the worst Walmart in America!! They cannot get a grocery order right to save your souls. I have stopped their service and my last order was so jacked up where the driver picked up a gallon of fabuloso in place of laundry detergent- how dumb is this?!?! Does the driver shop because I got 3 wrong items and 1 right item in a 20 item delivery- really? Then told I would be reimbursed- great customer service? Wrong!!!! They didn't do what they said were doing- bye bye Walmart!! There goes about $5500 a year!!!
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June 2021 by Fred B.
I upgraded the tires on my trailer to Goodyear Endurance and was impressed by the team's handling of the job. Very nice people and great service!
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April 2021 by Jane K.
I had the most wonderful experience at the Zion Walmart. Two female employees, Tanya and I'm sorry I didn't get the other girl's name, were beyond generous helping me pick up something that was almost impossible to get in my car. I was so impressed by their over-the-top help.
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January 2021 by Kimani H.
CUSTOMER SERVICE AND MANAGEMENT IS SO AWFUL!!!!!!!! They can't answer the phones. They don't follow the COVID guidelines. I had to quit that job quick as possible. It was not comfortable to work there at all. Managers are not good leaders. They let workers do whatever they want. They can't even help with a simple stuff. Have you waiting for hours. Wish I could give you guys Negative stars.
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July 2020 by Brian O.
This place customer service is awful and trying to get a hold on somebody is terrible. Thats why I switched to target. At least there I can have good customer service.
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March 2020 by allison n.
I am so disappointed every time I have to shop at this Walmart. It is nearest to my house. It is often the only option I have, and it is the biggest, most frustrating part of my day when I have to shop here. We all know that Walmart is A money making machine. But we are victims to the understaffing or under trained staff members here. Managers that never check on the workload of their staff or the line in their customer service department customer service professionals who never make eye contact with the nine people waiting in line for a simple transaction. Customer Service employees that never pick up the phone or the radio and demand assistance from a supervisor or a fellow staff member. Promote Heather and take instruction from your pharmacy. The pharmacy is eager to please and informed and responsive even when they are swamped. Corporate should get their butts over here and take a look at the store and fix it. It's an outrage.
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December 2019 by Sabrina A.
The young lady that is a manger, she's very unprofessional. They check your bags as you leave the store with products you buy off line and because there scanners doesn't say anything about the purchase they give you a hard time and talk to you like you're stupid. The manger needs to learn how to treat people/customers. I will now travel to a different Walmart this is ridiculous.
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October 2019 by Henry J.
Typical Walmart store. Crowded at times but employees were good. Subway smelled great.
