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June 2024 by Carolina Barrera
Do not come to this office at noon, it is closed and they don't even post an announcement about what time they will return, I arrived at 12:30 at noon and thinking that maybe they were at lunch time I decided to wait because it was important to send my package, they never opened, wait until almost 2pm and nothing. On Google it appears open but don't trust it, better go at another time.
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June 2024 by Mandi S
This place is in desperate need of supervision. Mis-delivered mail and packages. Should NOT call themselves a delivery system.
Yet even MORE MIS-DELIVERED MAIL AND PKGS!
MAYBE TEACH THE SUBSTITUTE
CARRIERS HOW TO READ ADDRESS INFO!
UNBELIEVABLE! DESPERATELY IN NEED OF IMMEDIATE LEADERSHIP!!
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May 2024 by Diane Zimmerman
Today was supposed to be pick up for bags of food that the mail carriers were going to pick up by our mailboxes. Bags are still sitting by the mailboxes waiting to be picked up What happened? Looking through the reviews on the Zion Post office I think a lot of the employees must have retired or went elsewhere because they were the ones who got the four and five-star reviews. I look at the reviews now and they're pitiful. Zion Post office you should be ashamed!
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April 2024 by Diana Sanchez
The WORST POST OFFICE AND THE WORST DELIVERY PEOPLE. I had a delivery woman first she made us move my mail box because she was lazy to keep backing up she was rude and always on her phone with her ear piece. So we moved it Now we have an old man can barely walk and never leaves my mail because his excuse is he can't reach or has access he definitely has access he just to lazy. Now my husband and I been to the post office multiple times to speak with a higher person and they don't seem to care. I haven't received mail since Thursday tomorrow will be a week now he's being pathetic because we went to complain now he's doing it on purpose idk what else to do I just made a report to the city towards them. The managers don't seem to care but I'm tired of going to the post office to pick up my mail.?
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March 2024 by Katrina Santana
The male manager here is so rude and they should seriously considering firing him. Very unprofessional
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March 2024 by HEOL
This review is being posted to make who's ever in charge understand that there is an employee of theirs who is disrespectful.I reported this young man a month ago about his treatment towards me when I come into the post office.In short, a year ago Oscar was rude in communicating to me and during transactions.And to my discovery it was racial because he laughed with a woman who was white and high fived her as she said "we look out for each other".But as I reached the counter he didn't talk and just proceeded to rush through my transaction.This same behavior went on up until February 2024 and I reported this behavior to let the post office know when I come into the post office I don't want any interaction done between me and him.Because he makes it clear he doesn't want to be in my presence but tolerates it because he's the manager there.
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February 2024 by Grace Jones
Dropped off a birthday card for my 85 year old mother in Florida 9 days ago.It had a dinner gift card in it. Seems quite suspicious to me as the middle aged gray haired guy rushed me and didn’t give me a receipt. I know better next time not to utilize their services, will go to more reputable office.
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February 2024 by Shacarlia Robinson
Along with so many others, I have also had mail and package come up missing. receiving it week to months later or not all . I don't see why if you have your mail on hold , mail Carri should be taking your mail out of the office.something needs to be done!
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October 2023 by Vitali Hil
I would really like to write an excellent review, but unfortunately this will not happen. The postman brought a parcel containing a bowl made of onyx (stone), the gate cart stopped and seeing that I was going to meet him, he simply threw the parcel over the fence, waved his hand at me and left. As a result, the bowl was broken, even with very careful packaging, even the stone could not withstand the impact on the asphalt. The next day I went to the post office and brought with me a broken bowl with packaging and told how it all happened, I didn’t have cameras. They admitted everything and instead of helping me they just started wasting my time, at first they said that they didn’t need the package with the broken bowl, a week later they sent a letter and said that they needed it for the investigation. I brought it and they gave me a letter that they had received a broken bowl for inspection, and a week later they sent a letter that they had not received my parcel. I returned to the post office and they said that they forgot that they took the parcel from me and instead of compensating for the damage, they said that I was missing a broken piece from the broken bowl and because of this they would not be able to pay me compensation for the damage when I showed them the same a letter stating that they accepted a broken bowl with a fragment, they sent a letter a week later saying that you do not have video or evidence of our mail’s guilt. Disgusting service. It’s a pity we can’t give minus ten out of five possible.
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August 2023 by Doly Doly
Excellent service Rocío good attention always responds when you need them
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August 2023 by Tora Williams
Best customer service ever!!
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April 2023 by Tommy Heathen
This has more to do with the Systems in place and not the staff. I have a package tracked to this location through updates, to be delivered tomorrow, and I go in to maybe get my package. I'm told, it's on the dock with 100s of other packages, so basically that option was out the window, I understood. I ask to have the package be delivered another day, or held at the post office, and am told the best they can do is leave a handwritten note for the carrier.....to me...that seems outrageous, with how advanced the system should be to track packages, placing one on hold in their computer system should be easy for them to accomplish. But instead I have to cross my fingers on a handwritten note, and hope no one swipes my package, if it does still get delivered. They made no guarantees they could hold it.
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September 2022 by Leticia Hernandez
I love their service. I come very often to drop packages and get a receipt.
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August 2022 by Haley Yaple
This is my local post office and I’ve had nothing but great service here! Friendly, helpful, and efficient.
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May 2022 by Chris J Ayala
Great Customer service, easy to pick up packages.
