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“My process went very well. Dassan helped me and did an amazing job. He was very helpful and kind. It’s obvious he cares about his customers and wants to provide excellent service. Thanks Dassan!”
“Stopped in to pick up some boxes. All were neatly stacked for easy access. Staff friendly and helpful. Great customer service. I like how they have a place to return used boxes for others. Great price on the boxes too.”
“The gentleman in this store were absolutely over the top wonderful very pleasant very patient and very understanding this is the best U-Haul service I've had in years I've been running several U-Hauls in the last few weeks trying to move my four bedroom home that was in an apartment and the garage was full I had to rent several different U-Hauls in different sizes the last U-Haul I rented they told me I could get a free storage unit for a month which was just absolutely wonderful because I still had some stuff remaining that I had no place to put the prices were reasonable the trucks were in great shape very clean and when I was unable to put a little gas in it to return it they had no problem with it unfortunately I bought my boxes at my own storage unit which I wished I wouldn't have because I noticed the prices there were much better I highly recommend this particular U-Haul service was great trucks were great had a little trouble when I went to return it after hours couldn't get the app to load but that could be from me I'm literally digital illiterate great store kudos to everybody there”
“So in the past 3 months we have rented 3 Penske trucks for 2 separate cross country moves - and our experiences have been excellent. On our most recent move we realized at the last minute we had too much stuff - and at the very last minute we needed another truck. Nicole at the Waukegan location went above and beyond to take care of us and make sure we got what we needed - and she made a very stressful day much less stressful. I recommend Penske and specifically the Waukegan location very highly!”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“Hallways clean, clear. Exterior well maintained. Units described very well so you know what you are getting. Great staff helps answer questions. Bob, manager I think, very knowledgeable and helpful.Compared to other storage experiences I have had over the decades, this place takes it to a human level and not just "give me your money for a room".”