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January 2024 by Poncho Freund
I want to say thank you to Renee, Heather, Jose, and of course Kelly for the great service yesterday. Thank you all for fixing my tire and getting me back on the road. You are all my life savers and the only Shop I go to for my Auto work.Jessie Ruple
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January 2024 by Steven Richardson
Best around- can’t beat the pricesI always save money by coming here
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January 2024 by Chris Magee
They were able to get me in the next morning and had my car fixed that day. They updated me through out the day. Very informative! I will definitely be sending family and friends to Ernie's
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January 2024 by Christian Olortegui
We were on a family trip to Wisconsin with a full car and a baby, hit a piece of debris that cracked the wheel. We went through our insurance who tried to get us a tow truck but without success. We were directed to Ernie's shop who personally sought out a local tow truck for us, came to us to pick up my entire family and took them to a restaurant, while I waited for the tow truck. After getting the car back, we both learned through our own efforts that it was impossible to get a replacement wheel for my car, they attempted to get it welded but were told the wheel wasn't salvageable. Eventually, they found 4 good wheels that were compatible with the car and matched the style. All of this took nearly 2 weeks to get resolved because of all the issues that came up along the way, but they kept trying and making calls until they could make it work. I can confidently say they went above and beyond to help our unique situation, and they have my absolute recommendation. If you are in the area in need of repair, go here.
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December 2023 by Rhonda Mandeville
I am thankful today for Ernie's Auto awesome service. I got a flat but could not get away from work to drop off my car. They came to my house, put on the spare and took it in. Put on the new tire and brought it back to my house. On a Monday after a holiday that must have been tough on their workload.
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October 2023 by Denna Moore
Excellent service. Fixed two vehicles this week. Price is reasonable. Appreciate the updates though text Messages.I will definitely use this business in the near future.
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August 2023 by Tina Concepcion
I had drove 200 miles to go to my class reunion. My breaks went out on a Sunday afternoon (when I was going to head home). I started looking for places, and I was very particular. I have a 2007 Toyota Tacoma and it's my baby. Everything I read in the reviews from other people was so sincere. I'm a single, 58 year old woman, and I've spent my whole life not trusting mechanics. This place is is 'Women' owned and operated. The lead mechanic, Jose, was honest and sincere. I practically had my whole break system replaced. I brought it in Monday morning and it was done Tuesday by 2 (only because they had to wait for a part). They honestly care. You do not find that anymore. Integrity, excellence, and tell you what can wait (they don't upsell). God made sure my brakes didn't go out until I was in a safe place, and near the right place to have them fixed.
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August 2023 by Ralph Massey
This location was recommended by our auto salesman and we were blown away by the professional attitude and willingness to help us out. Excellent job on the van! Thank you so much!
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July 2023 by Christine H.
My wife and I we're at Cancer of America in Zion all morning long with appointments. Our next appointment was at 2:00 pm. We had a two hour break in between appointments.We decided to drive and get breakfast out side the hospital. When we got to our car we had a punctured flat, it couldn't be filled with air. We drove to the closest mechanic .. Ernie's auto service in Zion Il. The service representatives & the mechanic where absolutely outstanding. They were on lunch but stoped & repaired our damaged tire anyways and even tested drove it. The lady who owned the shop with her husband was absolute caring , kind .. making sure we made it back in time. This is that old time mom-and-pop business that care about their customers & have Pride in their workmanship. Unfortunately we do not have this kind of business in the USA anymore.,Thank you for your outstanding service. God bless you & your business. Mike & Chris
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June 2023 by Emilio Velazquez
Take your car somewhere else. They damage your car. And they do shorty work. Save yourself a headache and go somewhere else.
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June 2023 by Rose Salata
The team at Ernie's gave my vehicle a thorough examination to pinpoint the reason for the Check Engine light being on. It turned out there were multiple parts/ issues. They took the time to identify each one and locate the parts necessary (it's a vintage vehicle).They made sure to keep us apprised of the status of the repairs and completed same in as timely manner as possible.In the end, we received the same excellent service that we've come to expect from Ernie's and are very satisfied.Service: Auto exhaust system repair
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May 2023 by Brandon Geary
I cannot extend my gratitude enough for the professionalism, service, and excellence exhibited by Ernie's crew. I've had my vehicle serviced by this team for more than 5 years and even after moving out of state I still decided to have my vehicle serviced by them when visiting the Midwest because I trust these guys and gals (Renee, Heather, Jose, and others) with any mechanical concern. Prices are fair, knowledge on point, and transparent reports put any hesitations one may have about their vehicle at ease. Not only do they do a top notch job, but they take the time to educate you about your vehicle and affirm vehicle competency long term. Make these guys your go to! Rare to see trust and faith in a mechanic anymore. I only wish they could travel with me. Above 5 stars in every way!Services: Air & cabin filter replacement
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May 2023 by Pamela Drysdale
Ernie’s auto service was great. They were friendly very professional and efficient.
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March 2023 by Marjean H.
Ernie's Auto Service is the only place we take our Jeep. The customer service is great. They tell you honestly what needs to do done and what can wait. They never pressure you into doing something. The mechanical services they provide is excellent! Ernie's is the only place we trust.
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February 2023 by Dawn S.
Ernie's Auto Service proves excellent mechanical service, great prices & the best customer service. We trust them to keep our cars running well.
