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February 2024 by Cassandra Bell
Mr.Callahan is always there to help me with my parts, he even helps me with the small things. The store is always clean.His team is also working with him to get the job completed
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February 2024 by Wynter Harris
I wanna give a BIG thanks to Joshua C for helping me out any and everytime I come in. No matter if it’s big or small he helps me out and gets me what I need , especially not knowing anything about cars . He helped me with questions I had about an oil change the other day and even referred me to a few shops that I can get work done at as well. He always has a great attitude and very helpful! Shoutout out to Joshua ! Thank you again
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December 2023 by ALICIA GUNN
Always a great experience at my local AutoZone.The staff is very knowledgeable & awesome
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November 2023 by Rosalyn Love
Herman Coen, the store manager, not only provide excellent customer service but installed our windshield wipers and informed us of the de-iced fluid that will be definitely needed in the upcoming months. Come to this Autozone on Sheridan and you will be well taken care of. Thank you!
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October 2023 by Evelin Vidana
Had a receipt to an item I purchased and they still said I never bought that there. Because when I bought the item they put it under my name but a different phone number. So after arguing with a guy about my receipt being legit he wanted to see my bank statements to make sure I bought it there. Because my receipt was not enough. Then a manager came to help he found it after the other was saying I didn’t get charge and that $6 +20 something added up to over 400 dollars. So I asked if I could get a refund they said yes but didn’t have enough cash to give it back and he could only give it in cash he was very nice. He said come back tomorrow I’ll leave a note to my manager. I said no they going to do the same thing as the first rude person that was helping. He said no, you will get your money back. So at this point I tell the mechanic to fix my truck I’ll reimburse him when I get my money back. Only because they said I’ll get the money back. I just needed my vehicle fix. So I go back and they said I couldn’t get my money back. That the manager had only been there one year and he had to authority to give me a refund. The manager helping me at the moment said his been a manager for 8 years and not even he could make that call. If the day before they said no, your not getting a refund I would’ve been ok and just swapped the items out. So the mechanic I had just meet didn’t even know his name I guess bought the alternator there also. This is a person I met for five min because he was helping me with my truck. Well the manager there says oh this mechanic already bought this item for you, I don’t know this mechanic I said a mechanic Is fixing my truck but I didn’t even ask his name he just showed up with a tow truck n his now fixing my truck. Well my truck was already fix but now they refusing to give me a refund. And they were all rude I can hear them laughing ect in back of the store. Like I’ve worked in retail before and I know not to tell a customer they can get a refund if they can’t. And the last thing I wanted was to give them a hard time I just wanted my vehicle fixed. I just wanted to cry I still do. Because when my truck broke down I thought at least have warranty on the parts. So to go against like 5 guys just giving me mean stares was so depressing . Like I have enough going on just give me the money back or never say you are and aren’t. At the end they swapped my old alternator with the one the mechanic purchased. I didn’t get my money back but my truck was fixed. I did call customer service and a lady name Jessica reach out to me and was very nice and apologetic. But I pray to God I never have to go into another Auto Zone again. Just thinking about it is so overwhelming. They treated me as if I stole the item. Zion Auto zone
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September 2023 by jonathan bartelheim
Not to bad for speed in service. They even got me the right parts ..... the second time.
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July 2023 by Rob Turner
I came in to test my wife's battery on her Kia Sorento. Joshua C. The Assistant Store Manager came out to test and advised that the battery was indeed dead. After some discussion, my wife and I decided to replace it at the location. I was provided the tools to remove the old battery and consulted Joshua which would be the best replacement. He gave me what I needed and I was able to quickly and safely install the new battery. This may sound routine but throughout the process, I was treated respectfully, personably, and professionally. And that means a lot nowadays.I may not always be able to go to the big box store for routine needs and if I can't, you can be sure I will be coming here.Thank you to Joshua and your associate. You made a tough day a lot easier.
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July 2023 by Tarla Reid
Herman was great today. He assisted with putting oil in my engine. Great smile attitude was all wonderful
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July 2023 by Scott Turner
Fantastic customer service and very friendly staff. Wish all stores were like this
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July 2023 by Zemzy Oseris
Any parts that I buy here will break within a couple weeks. Had a torque wrench that didn't even work!
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June 2023 by Scott T.
Super helpful and friendly staff. Had what I needed and they were a ok nice to install it.
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May 2023 by Michael Towner
The help was very helpful and he even put the windshield wipers on for me.
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March 2023 by Jaime Hutchings
Tony was a great help in finding and installing wipers
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March 2023 by Jim Otis
Very nice Employees they will help you out what ever you need. For your Vehicle.
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February 2023 by Richard Zahler
Professional service. Mr. Tony was the clerk who took care of our case. Highly recommended.
