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“Been a client for many years and because of multiple policies and properties I've presented many requests that Randy and his team quickly resolved. Today, again, Susan solved a service provider problem within 30 minutes.”
“We've been with State Farm for over 5 years, working with Mariel Dowell from the beginning, she's been very knowledgeable and helped us through a very large claim, nothing but good things to say!!”
“Very professional group of people. My family and I have worked with them for about 2 years now and we have had no complaints. Very quick to responde and there is always someone to help!”
“Vince saved me money. A lot of money. I was and still am amazed knowing how much he saved me by switching from my previous insurer. Also, much better coverage and even additional coverage other than automotive that I never even considered. Great people to do business with, 100% recommend anyone who is considering shopping around to give Vince a call. It was one of the best phone calls I made all year. Thanks Vince!”
“Friendly Staff and they always listen to your needs! We've used other companies in the past but no one has been as patient and understanding than this team!”
“Thank you Evelia Lomas! Solved everything in one call, after talking to two different people in weeks and got no were!! Emailed me and call be back with paper work to sign, fixing a previous company and/or persons mess up! Ask for her when you call, customer service is top notch”
10AM - 2PM
927 W Glen Flora Ave, Waukegan
Auto Insurance
“I was quoting home insurance and I couldn't find one that convinced me like this one, an affordable price and very good information - Adrián knows what he is doing, he cares about giving you the best information for the well-being of your home and for the well-being of your pocket; Adrián explained to me very well things that other insurance companies do not do, explaining the type of insurance in detail, I am very happy, there is no better place like this; Thanks men excellent”
“Longstanding client of many years and have had a positive experience. Jim is very professional and dedicated to the craft. Always readily available and responsive communicating in a professional and caring tone. Awesome to work with, if you're considering insurance shopping in the area, give Jim a call. You won't regret it.”
“Maria's Customer service skills.Are excellent! She always greets me with a huge smile. She's very upbeat welcoming and she makes you feel like your family no matter what she's doing. She always make sure she takes the time to go into detail. And make sure that I am taking well care of.when I make an in - office visit for anyof my Car Insurance needs. I look forward to seeing Maria. She provides superb service. Every time!”
“I have insured my home and cars with David Schmeissing's Allstate office for 10 years. The personal service I receive from the staff at this office is excellent. I feel that they know and value me as a client. I highly recommend them.”
“I worked with Monica at Tim Vinson, State Farm - she was fantastic! She made getting auto insurance for my teenage son very simple - she gave me the best deal possible for a new teenage, male driver and she was very polite and professional and very easy to work with. I highly recommend calling Monica today, she was a pleasure to work with and made it super easy to get auto insurance.”
9AM - 1PM
318 S Green Bay Rd, Waukegan
Auto Insurance
“Laura was very helpful my experience there was very relaxing. He informed me and answered every question I needed to know. If you had 100 stars review, that’s what I would give Laura I felt very comfortable. I would recommend this State Farm office in Waukegan, to my friends and family.”
“I have been going to Jim for 18 years. He has helped me shop around for rates multiple times. I can never beat what he finds on my own. He has also been extremely helpful during the 2 times we had to file major claims. He has earned my loyalty for sure!”
“Chris is responsive, polite, thorough, and professional. Very please moving my policies to State Farm, and it is nice to have a local agent who answers your calls and questions! He has been good at making sure Underwriting followed through on their responsibilities.”
10AM - 1PM
1761 N Dilleys Rd Ste. 103, Gurnee
Auto Insurance
“State Farm as a whole is just the best. I had a policy with American family for 13 days that’s it. By far the worst customer service I’ve ever experienced. These guys picked up on the first ring and duplicated my previous policy for a third of the price. I needed to change the effective date on my policy and manager Dan called me back personally to make sure it was done properly. You guys got yourself a customer for life, I’m SO impressed.”
“Wonderful staff always exceeds my expectations. We have had State Farm insurance for ever, and Bill Hume's office is close to home. Easy parking behind building. Handicap accessible.”
“Zach is a phenomenal agent, unfortunately due to my unique situation, I did not meet the criteria for a policy with Zach, but that’s not where his hustle ended. Although he was busy and there shouldn’t have been a reason for our phone call to continue, he took 20 additional minutes to talk to me, as a person… not as a client he couldn’t accept. With respect and honesty, it felt like talking to a long-time friend. In those 20 minutes, he guided me in the right direction, gave me numbers to call and other things to try, even though it did nothing for him. Whoever left the one star review is likely not happy with the state requirements, or State Farm requirements, Zach can’t change those things.Update: the information that Zach gave me, and direction he guided me in, led me to a policy $1000 annually cheaper than seven competitors I spoke to in the area that day. Zach didn’t make a dime off that. True stand-up guy. Thank you Zach!”
“Very very nice staff, easy to do business with, very helpful as an agency. Auto premiums were in no way competitive with others in the same field, premiums just kept going up and up and up while my driving record stayed the same, 30% higher premiums for Apples to Apples coverage. I guess they have to pay for Jimmy Fallon to be on their commercial, but it won't be due to my premium hikes.”
“I highly recommend this insurance agency! They have helped me with everything and gone above and beyond for me! Even after being a customer and moving out of state Cindy still went far above my expectations to help me! Thank you!”
“Craig Smiths office has been amazing to us for over 20 years. They almost feel like extended family. The best insurance agency we've ever worked with by far. My phone calls are always returned promptly, and if I ever need something their always attentive. Highly recommend!!”
“Jason and his staff are the very best! Our family has all of our autos, motorcycles, and home insured with his agency. We saved 50% when we switched from a previous insurance company! Shout out to Theresa who always responds to our needs in a quick and professional manner.”
“Brandon not only has amazing customer service but he helped me with my account but he helped me get my SR22, car insurance AND helped me with my fee to the secretary state. A blessing of an experience everything was very clear to understand. Him himself was very understanding. He also is bilingual. Thank you for your help!”
“I’ve been dealing with Simply Ins for about three years now. Very low affordable payments (I have full coverage/Sr22). Every time I call they answer and they’re always polite. I would especially like to acknowledge Yesenia. She’s answered the phone for me on multiple occasions. Super polite! She’s very knowledgeable about any questions I ask her. She’s awesome all around her cool personality definitely shines through. Please continue?”
“I have bin with them for 4 years now and don't plan on changing that. Very friendly and helpful, any question or concerns they take care of right away!Shawn is the best insurance agent, great at his job! High five! :)”
“Great customer service!! Friendly local business. Prompt responses. Very efficient team. Marilu is my go to in the office and never disappoints. Keep up the good work Nauta.”
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“My family and I would like to thank Diego Mendez and his staff; Daniel Reyes and Susie for their wonderful assistance with providing us with great customer service. Whenever we call or email them with questions regarding our policies, they respond right away. They also provide great rates and are all very friendly and very professional to work with! I highly recommend anyone needing quality and affordable insurance to reach out to them!”