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July 2024 by Jennifer Rumishek
They should tell you they close for a break at 645 to 715 pm, doesn't list on anything and doesn't say when u call, called then went to pick up prescription and was in line at 640 1 person in front of me I get up and they tell me they are on break and I have to wait until 715 I was there before the break at least they could of said something as I was waiting in line for 10 mins already
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February 2024 by Tommy Ricker
I just got a paper script from my daughters Dr. Came to the pharmacy only to be accused of it being fake. I am so pissed off over this. It's not the first time having the script, only been a year of using the medication, so I suggest everyone use a different pharmacy!
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July 2023 by Anastasia Z.
They provided excellent customer service as a team when I ran into problems with my prescription and my insurance company. It took us a whole week, but they teamed up with my doctor to help find a solution
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October 2022 by Kendall P.
This Walgreens is right by my house. I frequent it when I need any prescriptions filled, any over-the-counter medicines, late at night, etc. I recently went through the drive-through to do a COVID-19 test. I waited over half an hour past my appointment time because of how slow the line was. Once it was my turn, it went fairly quickly. They're very straightforward about the test and told me it would be about a 24 hour turnover. it has been over 24 hours and still no results. I tried calling them and I get a message saying the people working there won't have my results and can't give them over the phone. Then it hangs up on me. I've also had some problems with customer service at checkout up front. There is at least one employee there that looks absolutely miserable there. She makes passive aggressive comments and customers can hear her. She is blatantly rude to customers when they are just trying to get in and out. The pharmacy is severely short staffed. It's a disaster over there. But it's walking distance to our house, so... Gas is too expensive to be driving to any other Walgreens.
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September 2022 by Jackie C.
Worst Walgreen's in the Yorkville/Oswego area. Went in for my Covid booster and flu shot. Waited 25 minutes past my appointment time and they were not busy. They ask me to sign the release form and the pharmacy associate puts the pen down on the form for me to use and then picks it up and takes it back leaving me nothing to use. No indication of where to get a pen and ignores me when I ask for one. Then when asked to wait 15 minutes after the vaccines I decide to look at magazines. I see some for meal prepping near the register and I'm paging through them. The cashier asks me if I'm ready to check out and I explain I'm waiting the 15 minutes after my vaccines. She says "Well you can't look at the magazines unless you buy them. " I couldn't believe it, I was actually ready to purchase the one I had in my hand for $12.95 because they give you a coupon for $10 rewards if you spend $1 or more on the day of your shot. I was so angry I just left. Worst customer service anywhere. Don't get vaccines at or shop this location!
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September 2022 by Google user
One of my favorite pharmacies
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April 2022 by Amanda Green
One of my favorite pharmacies
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April 2022 by Meoks Hi
Usually a long wait time (greater than 15mins) everytime I come
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December 2021 by Lisa B.
One person working drive Thur and counter!!! It is ridiculous! The on staff pharmacist takes days to fill Rx s. He said on Tuesday "I'm still working on sundays rx s". And what store talks about there LUNCH HOURS??????
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October 2021 by Ruby C.
I had a scheduled covid booster shot for 10/25 at 8:10pm. I live 19 miles away and no one bothered to call me to let me know they were out of vaccine. The same thing happened to me at their Montgomery location. This location gets a zero for lack of communication and follow through.
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September 2021 by Mary Raddatz Klootwyk
Was able to walk in and get my flu shot no appointment was no problem.
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July 2021 by Hoa Nguyen
It's a Wiggly Wiggly World April 26th 2005 DVD Top Of The Tots January 13 2004 VHS
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June 2020 by Andrea Stambaugh
I just wanted to come here and say publicly that Peggy from the Walgreens in Yorkville on Veterans Prkwy is the most amazing employee. I have a medically complex child and visit the pharmacy quite frequently. Peggy is wonderful. She always asks how my son is doing and is so very sweet. Today, I spent 5 hours going back and forth with with the pharmacy, insurance company, and the physician I was so frustrated and all I wanted to was get my sons seizure/hyperekplexia medication refilled. Peggy made phone calls, checked in on me, and was the first person that made me feel like there was someone else out there besides me that actually cared about my son’s well being. Peggy goes above and beyond to ensure her pharmacy clients are taken care of. She deserves a raise and huge recognition for all her hard work!
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January 2020 by Elizabeth S.
This might be the worse Walgreens location I have had to deal with both as a healthcare provider and customer. They take an incredibly long time to fill Rx's and can't do most things like update insurance through the driver through. It's worth driving further to avoid this location.
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December 2019 by Ryan Doll
The staff here is friendly and helpful. They do a great job helping to navigate the crazy world of insurance and doctors when it comes to managing medications.
