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February 2024 by Leah Rachow
I went in today to send in my passport application for my name change. They were very helpful and checked to make sure I had everything filled out correctly.
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February 2024 by Yvonne Brown
Just went to this post office for the first time, and I clearly see why it has such a low rating. I just pray my grandmothers card makes it to Germany.
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February 2024 by Cory C
Kim called me from this location and left me a voicemail to resolve a claim I filed. I tried calling back 3 to 4 times, the line rings for about 3 minutes then it disconnects. Terrible.
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January 2024 by Josh Jack
Called 15 times and no answer. What is going on?
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January 2024 by Crystal
Very poor customer Service.
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December 2023 by Rat God
I shipped a package to an ebay buyer on 11/29. It is now 10/11 and they still haven't gotten. I don't think the package even left this post office until a day or two ago. Now I'm going to get a bad review on my business. This post office is awful. Fire everybodyyy and start fresh.
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December 2023 by William Stefek
Have been calling for days since we moved and nobody ever answers the phone! How am I supposed to find out about my mail not being forwarded?
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December 2023 by David
They took care of me todayI would like to say thank you137 riverside dr Yorkville IL 60560They did a great jobDavid mceachern
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December 2023 by Dan Fabis
Yorkville,Il never answers the phone!!!Calling for days!!Too busy chichatting!
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August 2023 by Mel
We went to the Yorkville post office to renew our passports on February 2020. We filled out all the paperwork (3) times now due to inaccuracy and paid each time. Three days ago we received another letter stating our pictures were not received. This post office was supposed to have sent them on February 2023. Today is July 31, 2023 and we just left the same Yorkville post office and the ladies that work there are unfriendly, rude, arrogant and never once looked at us until I got angry. Because of incompetence it cost us the $2,000 we paid as a down payment for a trip to Ireland. We simply can’t get the passports in time so we canceled our trip. However because it’s a problem with the “passport” we are unable to get a refund. Thank you so very much Yorkville Post Office. FYI…A smile, a please or thank you would go along way. And look your “customer” in the face. Not so very hard to do.
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July 2023 by Christopher TheCarpenter
I must give credit when due and today I had a package I missed and needed redelivered, I called the Yorkville USPS and spoke to a man named Ryan, this is where the credit and respect comes in. Ryan listened to my concerns, found my package, offered to have it delivered today and I want to point out the mailman already came. Ryan called me back within 5 minutes of my phone call to the Yorkville USPS and offered 3 options I can choose from, since I wanted to drive my car and check a seal on my windshield I chose to drive and Ryan has made sure I will have my package waiting. So many times we hear bad things about others experience, so I want to make sure good experiences are shared as much. I felt Ryan actually cared, i was surprised how quickly Ryan solved the issue and to go above and beyond making sure even after hours I got my package today. So Thank You Ryan you have made my day, I wish more people were like you, you have my respect.
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July 2023 by Jon Novak
Nice location with friendly staff. Went here for a passport. Transaction was smooth and everything went well. Passport showed up a month or two later.
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June 2023 by linda forsmark
I have never had such a horrible experience with a post office as I have with Yorkville. Mail is NOT delivered, fwd. mail is NOT delivered and they never answer their phone. JUST HORRIBLE SERVICE
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April 2023 by Geovanny Ramirez
Until today, the clerks at the desk have been nice.I purchased two money orders last week, but the State of Illinois says it wont accept multiple check to renew plates. I went back to this location to cash them but the lady said they don’t have money to cash money orders. She told me to go to my bank, but they won’t accept them because they are made payable to someone else.Now I have $1500 on a pieces of paper that this post office won’t cash!!! I am going to try a different location, wish me luck
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April 2023 by steve g
Drivers are too lazy to ever get out of their vehicle to deliver a package. They are the stereotype of usps workers. Would give negative stars if possible.
