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December 2023 by Jim Norris
Cabin air was removed to upsell me.Interior cover was not installed correctly even after I asked the tech to make sure it was secured correctly. After the service I asked another tech to come out and fix it. After he said it was done I checked his work and cabin air filter door was not secured tightly. I ended up having to fix it myself out side of the bay doors in the cold. My last trip to Jiffy Lube ever. Done.
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November 2023 by Santiago Villanueva
Wife went in for an oil change. As soon as she left check engine light turned on. She returned and they fixed a “filter plug” that got loose. Well i got home and drove the car and engine light turned on again. After i got home from a test drive, i saw theres oil on the floor where the car was. I opened hood theres oil everywhere.
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November 2023 by Louis J. Svitek Jr.
It's hard to find good service at some Jiffy Lubes around the Chicago land area... This particular Yorkville, IL location is very good.
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September 2023 by Donna McKeown
The young lady that checked me in/out was great! She had a great personality and was very attentiveService: Oil change
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September 2023 by Katie
So I decided to try this place out because it was close by my house. I had a decent experience while I was there but not long after getting my oil changed I realized my oil was leaking all over my driveway. So, when we lifted the car up today to see what what going on, we couldn’t see anything right away but my fiancé opened the hood and found that the oil filter wasn’t screwed in all the way and there is oil all over the place! I’m glad I didn’t need to repair an oil leak but this could’ve really damaged my car!!! I will never be back or recommend this place to anyone! Pay attention people!!
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September 2023 by Margaret Wilkinson
I came here today to use the automatic car wash. I couldn't get my credit card to work, so I used cash. The service cost $15, I put in a 20, and it didn't give me change. The message said to take the receipt to the attendant, but there was no receipt. He told me I would have to go in after I my car was washed to get my change because the machine wasn't working properly. No apology, just a shrug of the shoulders. When I went inside there was no one at the desk, so I had to hunt someone down. A smarmy, sneering late adolescent, acting as if I were causing him to wake up too early, simply handed me a code, with no explanation. When I said I wanted my change, only then did he say he first had had to print the receipt. He continued to be smarmy. There are plenty of other options for car washes and oil changes. I am never coming back to this one again. Surely if they wanted my business they could staff it with adults and apologize for their broken machinery.
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May 2023 by Ram Berisha
Really nice guys. The young guy at the front desk is very courteous. There’s a younger kid I think his name starts with a B, super nice kid. I wish I could come back for a rim job before winter too ??Services: Oil change
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May 2023 by Blaze_won
Took my car in for a oil change everything seemed fine nice and expensive 10 minutes of driving my car the engine starts having a terrible knocking noise out of no where i checked the dipstick i had less than half oil i should have had after a 100$ oil change two friends have very similar stories to mineMonth ago i took my other car to this same jiffy and they didnt bolt down my splash shield undernear the car i went into car wash right after oil change and it got caught ripped even more and as i was driving home i hear it scrapping the floor but buy the time i stopped to check it was bent and unusable wouldnt recommend ever coming to jiffy
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April 2023 by Jessica Schwarz
Went in yesterday for an oil change and a leaky tire. Told them when I got there about the tire, they said they'd take a look. Then the guy comes to sell me all the things I "need" to go with the oil change. At that time they told me I need an alignment, so I asked about the tire. The guy didn't know, so he said they'd make sure to check it. I also got a new air filter. Then they pull my car up front and I go to check out, they make no mention of the tire. I ask what was wrong and they say they have to check, he comes back and tells me nothing is wrong... I tell them it's been leaking and the guy's just like ?♀️.Took my car to Firestone today and they found a huge screw, WITH A WASHER, in my tire. To top it off, my receipt said my alignment passed the check even though they told me it failed. I don't feel at this point that I can trust anything they say, going to find somewhere else to take my business instead.Services: Oil change
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April 2023 by Stacy Speaks
118.00 for a oil change ??? let’s be honest here since Covid hit businesses are charging more and WHY .. when they had help from the government to stay afloat .. I will not over pay for a oil change .. I went else where and paid 49.99 same exact service ?? hmmm sounds shady to me … they do what people allow and I will not go back there … shop around
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March 2023 by Ray B.
No one came out to acknowledge I was there for an oil change. I ended up just leaving. This happened to the car ahead of me too. Also because it's operated and owned by a specific owner, any coupons don't apply
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February 2023 by Michelle F.
After a couple of times I notice Ted fox who did my oil changes but I have not seen him so I assume they fired him when he did his job well very poor management on your part
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February 2023 by Thomas Hall
I was out of town and needed my oil changed. These guys were available and unlike other places in the area they were ready for me immediately.They didn't press me on the upsell, they had the windshield wipers I needed and the filters I needed for my engine and cabin.Although the filters were overpriced they offered me a $10 discount on buying both. Also gave me a free car wash.My car is running great. What more can you ask.
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January 2023 by buss buss
Went there for service to find my cabin filter door broken and on the floor then they denied braking it after they already confirmed that they did break it. Horrible management this place need to be closed. And I had to call to get an update. Would they have ever called me if I didn’t call them.
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January 2023 by Donald Hohn
Was expensive. Had coupon for 10 off. After I got home they never took off The coupon. My fault for not checking, but he said I have the code here I can scan. I just figured he did it.For 90 bucks, just found out my pan cover is dragging.. Now I have to find bolts and climb under to repair.
