Internet Service Providers near Yorkville, IL

“Zach in Yorkville, IL is the best rep I've worked with. He is thorough and knowledgeable and a pleasure to do business with. He solved a problem in 10 minutes that 4 other Verizon people couldn't fix. Verizon is lucky to have him on their team!”

“I just want to personally thank Valerie at this store. She was so friendly, helpful & definitely knows her stuff! She suggested a different idea on how to retrieve some sentimental photos & video on my damaged phone to transfer over to a different phone after the screen was unswipeable. She was successful in doing so & helped me save money in the process by allowing me more options as a result. Now I can take my time in purchasing a new phone, tablet & smartwatch without the pressure of losing my important data from my old phone. Havng that as a peace of mind meant so much to me & I will personally go back to that store for my next, new purchases.”

“Christina was so kind, yet professional!
We had SO many questions, but she was very knowledgeable and made sure we understood!
We drove from DeKalb for the small town experience and will continue to do so!”

“Had a great experience and saved money! Went into the store to talk about Verizon Home Internet for a family member. It isn't available at the home address that we needed it to be, but Matt, the manager/owner? explained it was likely because the current capacity had been met in our area (Big Rock). He did say that the more demand there is in that area, the better the chance of it opening up again...so if you're interested in better, and less expensive home internet, put your name on their list so Verizon can reconfigure things. I personally have it and it is WAY better than AT&T "high speed".

While we were there, he took a look at my bill and was able to save us some dollars because we were on an old plan and were being charged fees, basically for nothing. He saved us enough that we added HBO Max, and we were still ahead. I highly recommend this store. I read some negative reviews, and I'm pretty sure that this is "pre" new management. Check them out... I was NOT disappointed!”

“Went to T-Mobile in Plano IL, 20 min before they closed and we were still met with a smile and a happy hello from Maris!!! Who proved herself to be a literal miracle worker/ Angel from above!We had gone days with no internet due to a mishap with Mediacom and I had no data or hot spot that was working and wanted to switch from Verizon to T-Mobile for better prices and deals.Plus this to me was a real live emergency that needed tending to asap because I had four kids at home whom we’re about to drive me to the brink of insanity, on our soon to be 4 days now with no wifi.Its sad we’ve become a society so dependent on the internet but you quite literally can’t function in the world without it!So here we were with only 20 minutes on a Saturday night to solve all our technology problems. I was thinking please God let us atleast walk out of here with one of our phones fully working so everyone can log into my hot spot! Not only did Maris help us with one phone but 3 and set us up with home internet helping us not only solve all our issues but save us 150 bucks a month I couldn’t be happier with T-Mobile and their Great team of people in Plano iL. Thank you Maris for making everything better from the minute we walked in the door with your great customer service and enormous patience and never making us feel bad for keeping you an hour past closing ? and for Ivette helping near the end there make it go smoothly and efficiently to get us out of there and setting up internet so all we had to do was plug it in when we got home! Thank you so much I couldn’t be more appreciative ?”

“Arrived at the store with a phone issue that had become very frustrating for us. Walked in the store and was greeted by the manager Fernando. He attended to us right away. We explained the issue and he immediately took action to resolve the problem. He was very attentive to our needs and did his very best to resolve the issue. Unfortunately, we couldn’t resolve the problem but he offered suggestions and offered to assist us in anyway he can. Top notch service !
He went above and beyond to help us. We need more people like Fernando when it comes to servicing the public. Good job ?”

“Stopped in today to get my phone upgraded and I was met with the best phone experience of my life and one of the best customer service experiences ever. I believe his name was Andy, he was extremely helpful, fun to chat with, and worked through every question or issue that came up. He had said he worked for t-mobile for 17 years and I am honestly blown away with this employee as a business owner myself. I might be the first person to ever say every hour I waited there was enjoyable solely thanks to him. He is the gold standard and management should be proud to have him there.”

“We came in Sunday morning and Joe from the beginning was able to help get us a new phone and the issues we had our previous one. Joe was respectful and very knowledgeable to help us explain our concerns. Give Joe a raise!!”