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August 2024 by Arthur Orlov
Here I feel good of my body
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August 2024 by Sean Suarez
Alex complimented my spiderman shirt. 10/10 best pf
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August 2024 by Ina Ocampo
the lady who works overnight is incredibly mean, I was working out a couple rows in front of her and she was just basically calling me ugly the whole time (I was the only woman there). I don't understand like why wouldn't you go to the back at least to be nasty like that lol She's obviously just a miserable person but it is not ok to bring all your crazy to work
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July 2024 by Darnel
Won't stop calling me after they tried to charge me 15 days after a 1 month 1$ trial.
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July 2024 by Samuel
Pleasant staff and clean facility.
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July 2024 by Jason
This is a fantastic Planet Fitness branch. The employees are chill, in 5 years I been going the 'Lunk Alarm' has never been used once, other members are chill (for the most part), and they've recently updated their equipment.
Busiest M-F after work hours, but it can clear out quick.
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June 2024 by Jordy Zamora
This gym is amazing.
Staff is great and equipment even better.
Thank you for doing a good job
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June 2024 by Rusty Falco
Well run, well kept, organized, spotless, amazing staff
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June 2024 by Nick Elia
Nick is a very helpful employee
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June 2024 by Jeffrey Cline
Sarah and Lilly help me get my phone out of the stair climber ??♂️. They were so helpful and had a great attitude.
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June 2024 by D B
Good gym, first time back in a few year. Place was a sauna. Need to either fix or upgrade the ac unit here.
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June 2024 by Ashley Polk
Store manager Hector is very rude. I went into this location to drop down from Black Card to Classic and was told there was a fee to do this. So I said I would hold off, went home and looked up the terms of agreements and websites. However, no where in terms and agreements or website does it disclose this. Ive also asked others and was told they were never charged to drop down their membership.
So I call in and speak with Hector again and tell him this. I wanted this fee to be waived as I do not belive this is fair. I was calm and respectful. Told him I was not trying to be rude or be a jerk and that I understood it wasnt him but that I didnt think it was right. He instantly starts cutting me off and arguing with me. Told me they have seperate terms of agreements that I do not see. And when I said I read all 10 something pages of the agreement he cuts me off and says there isnt 10 pages...I printed it. I guess he is right because there is 15 pages. But weird thing to argue with me on. He then tells me that I am yelling at him...what? I havent once raised my voice and he barely will let me talk. I stated that I have not once raised my voice and was calm and more professional on the phone than he was...he then says that I need to you to understand that this is the third conversation we have had about this...its not we have only spoken twice. He then says no..you are aware i can see your records right?..I have only spoken about this fee 2 times...because before this I was unaware there was a fee to do this. He then asked me that I am aware he is at work right? And how I was taking him away from customers and doing his job. This is my home gym so technically I am his customer. I eventually started talking over him because he won't let me get a word in and then he tells me if I keep talking over him he will hang up on me. I flat out said..but it's okay for you to talk over me? He eventually ends up giving me a phone number to call to see if I can get this fee waived after I told him I was done arguing with him and flat out asked for it. This is all I wanted. If he would have just told me he didn't have the authority to waive the fee but here is a number to call..I would've said great thanks for your help and that would have been the end of it. But no, he wanted to argue. He was egging me on the whole conversation and was extremly combative. Not sure if he was having a bad day...but if this is how you speak to people who are respectful and calm than how do you handle rude or upset people?
I have never had an issue at PF before. In fact everyone else is always friendly and I usually enjoy coming here. But something needs to be done about Hector. He needs some classes on how to speak to people and work in customer service.
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May 2024 by Maria Teutle
I love planet fitness, the staff is very attentive and the place is clean. excellent place to exercise
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May 2024 by Armonn
Pros: Good location, a nice assortment of machines, the employees keep things pretty clean most of the time, and doesn't get too busy unless it's rush hour.
Cons: Some machines only have one available and spacing to work out can get tight depending on the day and time.
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May 2024 by Ricardo Briseno
Was clean and was greeted right as I walked in. Haven't been to the gym in a while due to having surgery and its nice having the equipment spaced out and when it's not busy.
