-
July 2024 by Denise Rubinstein
At checkout, Mercy was very helpful and signed me up in a flash with my own card.
-
April 2024 by Steven J
The manager at this location Dustin has gone out of his way for me. On multiple occasions he has assisted with various issues. He actually approached me without requesting assistance. I have witnessed him do the same with multiple others. In the past I have witnessed him deal with irate customers. That were completely unreasonable. Yet, he managed to keep his professionalism in tact. There’s no way I could have done so! The pharmacy is super busy. But, I feel they are doing a good job considering the current state of supply issues. I see a lot of bad reviews for this location. For the past 7 years I’ve been coming to this location. I have used the minute clinic and use the pharmacy for all 5 children and my wife. In all my experience here viewing other customers. I haven’t seen any reason where a negative review would be warranted. I believe they were simply misplaced anger.
-
January 2024 by John Rojas
Whatever happened to Anna and Rachel because they had incredible customer service and knew their customers!! Who you have now running the pharmacy SUCKS!!! Went back to Walgreens!
-
December 2023 by Noneya businessgoogle
The idiot manager at this location on 12/19/23 tried telling me that I couldn't send more than $500 via Moneygram, despite the fact that the TOS for Moneygram allows you to send up to $950 at any given location. I've made several deposits for more than that amount in the past at this same location. Someone from corporate needs to let these idiots know. I have to wait 24 hours for my order to be canceled through my digital wallet before I can do any other transactions.Unacceptable!
-
December 2023 by Stephanie
The worst pharmacy every. Save yourself your time and patience. I'd give them zero stars. They are slow in the drive thru, slow inside, and there are at least 5 people working at any given time it looks like. Good luck if you want to talk to someone by phone. When you call or go in, they act like they are inconvenienced by your presence. I finally transferred my prescriptions to Costco. When I talked to Costco, they said that the CVS Pharmacy in Woodridge is very difficult to get a hold of for them to transfer prescriptions. Stay away. Go to Costco or Osco. Both much better choices!
-
December 2023 by Zombies1979
On the last review, I am on 2 narcotics, and none can be filled without a paper perscription, or filled with out. No call in's, or electronic, if you are on you know this, what's the problem? It's the DEA, not the pharmacy
-
October 2023 by Nick Bakey “foe”
Only reason it's not one because nice lady stayed after her shift to help locate a proper pharmacy. This pharmacy is honestley a joke whoever runs it has not a clue I had my doctor call in my narcotic on the 9th I go on the 12th to pick it up they tell me they can't refill my prescription it's to early. First of all it's a narcotic and was called in not a refill you can't refill a narcotic. So now fast forward to the 17th the day they said I have to wait to get my medicine that was called in on the 9th and they tell me they are out of stock so now I have to go two weeks woth no medicine I will never ever shop at this cvs again save your time and headaches go to the one on 63rd they have staff that knows how to run a pharmacy
-
August 2023 by Jake Bartels
When one company has a monopoly on 100 million people's prescription coverage you get pathetic customer service like this. The worst consumer experience in the country.
-
July 2023 by Irene Gallegos
This place is trash and their fake manager Karla is incompetent
-
July 2023 by stephen dupree
I think this place is GREAT! EVERYONE IS AWESOME!
-
May 2023 by Doretha Buie
I take 3 injections for my diabetes, how could they have no pen needles to accommodate me and constantly let your meds run out and not reorder, staff is very irresponsible, nothing like Walgreens
-
May 2023 by Andrew Grigg
The pharmacy saved me about $40 after being between insurances because I changed my job by taking a couple minutes to look up all the discounts - something they went above and beyond to do and didn't have to. While I have the money to afford my prescriptions, not everybody does, so the fact that they take their time to look up whatever they can to help is fantastic, and it's so unfortunate that other large pharmacies could seemingly care less. Excellent customer service!
-
February 2023 by Jessica Augustinas
Pharmacy -This location is severely understaffed, cannot keep up with daily tasks. Combined with corporate "system errors", good luck getting your medicine.
-
October 2022 by Paula Cobbins
I am extremely frustrated ? this pharmacy is difficult to deal with.They rarely answer their phone.I am currently in touch with 1 800 shop CVS regarding this stores inability to complete my rx needs have spoke to the corporate pharmacy and was informed they have had several concerns about this issue. Luckily my neice is a DM for CVS I have made her aware of the situations that I've had to deal with. Lack of communication
-
October 2022 by Caity Gilleland
Went to get a covid test and ran a little late because of traffic, the doctor or whatever she was is really rude. She rudely stated at me that I was late and she would’ve just canceled my appointment. Also never said I needed my insurance card. When she took me and started the whole thing she yelled at me for not having my card and that she won’t take me. She was so rude, I’ll never do there ever again
